• Showpo

Showpo

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Overview

Showpo has a rating of 3.2 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Showpo most frequently mention customer service, store credit, and good quality. Showpo ranks 82nd among Women's Clothing sites.

  • Service
    90
  • Value
    88
  • Shipping
    90
  • Returns
    82

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
22
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How would you rate Showpo?
Top Positive Review

“Best Customer Service”

Dora L.
12/2/16

I've had questions about tracking/returns and they were all answered within 1 business days with very clear and detailed answers. I don't have a lot of pleasant experiences with customer service reps before but Wendy and Chrissy has been outstanding. Thank you girls!

Top Critical Review

“Bad customer experience and quality”

Nicole S.
7/2/24

I was 12 hours late to request a refund and they denied the refund. Company lacks customer compassion. Also the clothes are extremely low quality

Reviews (818)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (455) store credit (135)
Thumbnail of user johannyc1
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

Fast answer. I loved the service and the dress too.

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Johanny :) Thank you for taking the time out to write such a great review, you're the best! Xxx

Thumbnail of user danaw37
2 reviews
0 helpful votes
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November 10th, 2016
Verified purchase

Customer service was great and the product was awesome too

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Dana, thank you for taking the time to write this awesome review! We look forward to seeing you shop with us again soon! Xx

Thumbnail of user laurenc291
1 review
0 helpful votes
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December 1st, 2016
Verified purchase

Very helpful and patient. Listened to my questions and concerns and was able to solve them.

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Lauren, thank you for taking the time to write this awesome review :) We are so happy April could be of service to you. Xx

Thumbnail of user aspirees
1 review
0 helpful votes
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November 13th, 2016
Verified purchase

She was amazing responded fast and was very helpful

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi there, thank you for writing this great review! If you ever need anything our Customer Happiness team is always here. Xxx

Thumbnail of user hannahj21
1 review
0 helpful votes
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November 27th, 2016
Verified purchase

The customer service was amazing! Quick to reply and also very effective! I am truely blown away!

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Hannah :) Thank you for taking the time out to write such a great review, you're the best! Xxx

Thumbnail of user lorettal29
1 review
0 helpful votes
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May 9th, 2019

I've never had such good communication with a company... ever! Highly recommend, super helpful! Xxx

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Loretta, aw thank you so much for this amazing feedback! We're really so stoked you're happy with our service! <3 Hope to see you back soon! Kindest, Jo xx

Thumbnail of user angelp38
1 review
0 helpful votes
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November 4th, 2016
Verified purchase

April helped me settle some of my shipping concerns. She was very kind and helpful.

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Angel, thank you for writing this great review! We are so happy that you were pleased with April's service. If you ever need anything our Customer Happiness team is always here. Xxx

Thumbnail of user laurenl49
1 review
0 helpful votes
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October 29th, 2016
Verified purchase

April was very helpful and will definitely buy from y'all again due to such good customer service.

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Lauren, we are so happy that April could be of service to you! Thank you for writing this great review xx

Thumbnail of user daniellej13
1 review
0 helpful votes
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December 1st, 2016
Verified purchase

They responded within minutes any time I emailed them with a question. So very helpful!

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Danielle, Thank you so much for your great review we look forward to seeing you shop with us again soon! Xx

Thumbnail of user lambertg13
1 review
1 helpful vote
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January 25th, 2018

Alors tout d'abord, j'ai déjà commander 2 fois l'année dernière, je n'ai jamais eu de souçis, super service clients, réponse assez rapide ( -24h)
Il y a 1 mois j'ai commander un manteau a 70 Euros, un bordeaux sur leur site. Les taille reste correcte pareil que les taille française, mais vérifier toujours avec le guide de taille. La livraison a durer 3 semaine c'étais très long. Mais cette fois si j'ai eu des frais de douane ( je suis en Belgique) de 33 euros. Le site a fait 50% de remboursement avec moi sur mon compte paypal j'étais ravis. Mais la qualité de cette veste étais très très légère alors qu'elle paraisait très épaisse du coup 70 euros la veste plus 33 euros de frais de douane, j'étais un peu déçu pour le manteau mais la couleur et la forme du manteau reste très beau.
Je recommande ce site mais faite attention à la qualité sur quelque article.

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hey Lambert! I am so sorry you parcel was subject to duties and taxes charges :( This is out of our control as it all depends on the import arrangement in your country. I am so happy the Customer Happiness Squad was able to offer you a 50% refund on the taxes to help you out :) I am so sorry the items colour was slightly different to what you were expecting, colours may vary depending on screen brightness and monitors. If you have any questions or need help with product enquires the Customer Happiness Squad is always here :) Xx

Thumbnail of user lorenaf13
1 review
0 helpful votes
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May 2nd, 2019

Lo que ves en la página es lo que te llegará a casa. Buenísima calidad, y buenísima comunicación con la página en sí! Una de mis tiendas favoritas!

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Lorena, aw thanks for this awesome review! We are totally stoked you love our website and your new Showpo haul! I'm sure you'll look hot AF in your new outfits! :) Kindest, Andrea xx

Thumbnail of user ruthr43
1 review
0 helpful votes
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November 4th, 2016
Verified purchase

90%

Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hi Ruth, thank you for your review :) We really appreciate it. Xx

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From the business

Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!

Company Representative

Thumbnail of user jessg25
Showpo -.
Typically responds within 5 days

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