Showpo

I am in love with the dresses I ordered! They are exactly what i expected from looking at photos and fit perfectly. I had a question about my order and the customer service team were straight onto it and so helpful! I highly recommend showpo!

Have to pay $7.95 postage for returns, other sites are free. I also got
Charged 3 x $7.95 and was then emailed that I would have to wait for 5-7 days for a refund of the additional $15.90 taken.
If they improve return policy, I would shop
More.

I placed an order through showpo for a wedding dress and another dress. It was supposed to be delivered in 7-11 business days and never came. It took a month and me reaching out several times for them to FINALLY offer me something which ended up being a replacement order of the two dresses. Over a month from the first order I finally received my replacement and there was only one dress. When I reached out again to ask why I only had one dress they decided then that they'd tell me the other dress I ordered was out of stock instead of telling me when they sent out my order and issue me a refund. THEN I noticed the dress they sent was almost $100 cheaper than the original that I ordered and am returning and I have reached out about that and no one has responded to me. I have never had an issue like this with any company I've ordered from. This company is a nightmare and dealing with them has been a nightmare. Save your money and shop somewhere else.

I never write reviews but Showpo definitely deserves it. Their customer service is 10/10. I had to return part of my order and receive a refund and they made the process so quick and easy, not to mention they were not rude at all. I don't understand any of these negative reviews and I definitely will be returning here to shop!

I ordered two dresses on here before heading on a cruise. Even with Ebates I almost spent $100 on 2 things! 2? I'll never do that again. Now I'm trying to contact them to let them know the item was much too big, and they won't respond at all on ANY social media platform. I literally hate this. $54 for a dress? I should've known.
The only pro: their size chart is very true for US, it actually runs big. I'm normally a 12/14, but I wasn't sure about this website so I bought a 16. It's huge on me! So I guess there's the bright side.

I've been shopping with Showpo for years and have never been disappointed. Their products are reasonably priced and the quality is always great. Anytime I've had an issue (Myself making the mistake, not them) they are so prompt and friendly with fixing it ASAP.
Love this company, will continue shopping with them for a long time.

Trying to return an item so far has taken over 6 attempts to contact. They only offer store credit (despite that being against consumer law).

Customer service team is appalling and only seem to be helpful on public forums (Facebook page and review sites) however privately in my messages, emails and chat on their site, they are rude, unhelpful and unapologetic. Never ever buying again. Ill stick to LPD and St Frock.

Received my dress and it's beautiful. Ordered a US size 8, that is my normal dress size(website suggested sizing down). Good fit, I wear a 38C bra and the bust fits just right. Material hangs beautifully. One slight hiccup, the hem isn't even, longer on front left side, will need to have it altered. Customer service is great. I needed
To confirm delivery time. Both of my emails were answered promptly and courteously. I will definitely buy another dress again!

No refund alternative for a faulty item, and then when they have said that our store credit on my account, I see that it is not there. I emailed them about this issue, they said they had updated it. Two weeks later, I need to buy something (even though I never want to shop at this terrible place) and there's no store credit.

I order my 'Paradise Looks Dress In Khaki Linen Look', I got it within 5 days and It's awesome in chest fitting and length wise. The fabric is nice, feels comfort after wearing. You definitely will love it, give it try.
Thanks, Showpo

Bought three beautiful things from Showpo and unfortunately two of them weren't my style. The returns process is so easy and convenient, and although i had a small hiccup with it the customer service was fast to respond and very positive and sorted it out for me within an hour! A++

They hide location and dresses are of poor quality. If you leave in Europe, don't buy from this store. The return policy is terrible and clothes sizes are not what they show. Spent 150€ on a dress i didnt even wear(return fee was 60€). WHAT A SCAM!

The lovely Babes at Showpo are amazing!
It's always my go to place to shop these days for any events I may have coming up.
Like anywhere sometimes what we purchase may not sit as well as we like (could be shorter than we realised or the girls might be really on display) but there's never any dramas if I need to return something!
Thanks again for your awesome service
Xox

I recently had a problem with my store credit from a previously returned item, not showing when l logged in to my account. Sophia was really helpful and replied to my question and sorted my issue within the hour. Thanks again.

This romper is super sexy yet very comfortable! The material is great quality which I was nervous about at first after ordering but I love it. Its a little big up top so I will be getting it altered but I cant wait to wear it at my bridal shower! I will definitely be ordering from Showpo again.

I didn't originally like the dress that I bought from the website, but after really efficient and polite communication, I was able to make an arrangement with the company that worked out perfect for me. 5/5 great customer service and friendliness.

Super stylish with quick delivery. The items received were pretty accurate to the modelled images on their site in terms of appearance and material. Customer service was quick to respond and super polite. Overall, it was a great online shopping experience.

I cannot stress how amazing Showpo is!
I purchased 5 items- they were a little late in the shipping but went out of there way to send me an email to advised me what had happened!
One of my items was also shipped separately which was a little disappointing but when I contacted them they explained it was on the way and it arrived the next day.

Showpo is great as it offers a lot of fashionable clothing in all sizes. Quality is not as great as it used to be and sizing varies incredibly. Returns policy isn't the best however they do make it clear on what is it. Customer service has always been great and helpful. I always shop at showpo. Like any online retailer you need to make sure you read returns policy.

I purchased the"-take me picture" dress
Absolutely love and adore it!
Unsure why I bought myself the size 6! Maybe just haven't comes to terms with the fact I have a larger as$ these days hahahha
But the returns process was so quick and easy! And all of the support girls I spoke to were so helpful in directing me as to which stage to take next

Thank you so much!
Can't wait to dance the night away in this dress at my staff Christmas party

WORST customer service. I purchased multiple items and none of the items fit in a way that was remotely decent. I reached out to return the items and just like other reviews, they danced around it. Most websites have 30 days return policy for refund/store credit. No store credit offered or anything. Now I have over $200 worth of unworn clothing (2 pricey jackets) that no one in my family fits and wasted my money. The worst company, I guess this is how they make their money, ripping people off. On top of denying my return request, they offered a 10% off discount for next time I shop there, the nerve.

It's hard to give this an adequate review because half of the clothing I purchased was perfect, and the other half was terrible.
I bought a maxi dress that was so beautiful and fit so perfectly that I wore it for my engagement pictures. I also purchased 2 shirts that looked like I made them (I'm a horrendous seamstress) and wouldn't fit my 4 year old cousin they were so small.

So, if you're the gambling type, go for it-you might luck out and find something amazing! The bad news is they don't refund your money, but they do refund you store credit.

This was my first time using showpo and I have to say I'm impressed! Finally a place where a size 16 woman can get fashionable clothes and feel sexy! The clothes are beautiful and fits exactly I didn't need to order a size bigger or anything like that. I did return some bathers though as my girls weren't sitting right and showpo team have the best customer service and fast tracked my store credit so I could re-order something else in time before my girls trip to Melbourne! Definitely will be making showpo my new online favourite!