Showpo

I ordered a dress for a formal from this site for the first time, and I couldn't be happier with it! I live in the US, but showpo shipped it the same day I bought it and it got here in no time. I am obsessed with my dress and the quality is so great! When I had a question about my order, I emailed and had an answer and then some within thirty minutes thanks to April. I will for sure order again.

I ordered something about a month ago and the item never came. I contacted showpo and with in a business day April responded letting me know what the issue was. She was very nice, helpful, and assessed the situation very fast. She applied store credit to my account and i was able to reorder what I originally ordered in a matter of seconds. I am very happy with the help I recieved.

I'm over the moon with ALLof the service I have received from Showpo, I'm getting married this year and have ordered several different dresses and several different pairs of shoes to make sure I get my outfit perfect and they've been amazing about any issue I've faced or any questions I've had! They respond straight away and action my requests right away! Honesty recommend shopping from them 100%
Thanks show po and team xx

My order was returned back to Showpo due to an address issue.
I am very happy with the customer service Monique provided. She was very responsive and understanding of the issue. Monique arranged to have my playsuit shipped out to me and up dated my address. Thank you Monique

Today I called up and spoke to Lorena at customer service. I was hoping to have my returned item (which was being processed) fast-tacked to store credit so that I could use it in time to buy an outfit for this Saturday. Lorena was amazing and so helpful, she fast-tracked my store credit straight away so that I was able to have my outfit in time for my event on the weekend!

Thanks for your help!

I had a dress I wanted to get a credit for and send back.

However I couldn't find it in my returns etc

Fantastic fast service replying to my email.

It was all sorted out within 30mins

Thankyou Andrea

I began using showpo as the foundation for all my wardrobe and accesory needs! The staff are incredibly friendly and helpful with any purchases, exchanges, and queries I've had. I wouldn't shop anywhere else, and now all my friends think so too!

I shopped with ShowPo for the first time last month after I saw an amazing dress on their Instagram (which I now get all the compliments for and love that no-one in England probably has one).

To cut a very long story short, I had a bit of a nightmare ordering items to the UK because they were busy and then customs charged me a fortune.

HOWEVER their clothes were lovely and when I explained the costs involved to the customer services team, they came back to me and offered to refund me all the fees as they're in the process of putting clearer information on the website.

I would shop there again :)

I've been a customer of Showpo for couple years now. I'm always so impressed at the quality of the clothing, and the stellar customer service that I have received. I really enjoy the styles, and I love the Afterpay option!

I was extremely impressed by the speedy delivery from AU->USA, and the wonderful customer service I received while the order was en route. Unfortunately, I wasn't as impressed by the sewing and execution of the dress I bought. Understand it's an e-commerce site, so you can't expect much, but details count! The zipper hook was sewn into the zipper so I couldn't zip the garment completely and there were loose threads along the hem. I also bought a plunging neckline, which normally I'm all for, but this was missing an inch or so of fabric on the bust, because anyone with a chest would be busting out of this dress, and I'm only a 34C. Images attached.

I ordered a dress for a last minute wedding & when I received it, it wasn't what I wanted & it didn't fit in certain areas. I sent it back & got another dress & my store credit was back within minutes after calling showpo & talking to them! They were so easy & so kind about it

There was a problem with the website and I could not make a return. Elyse was very helpful, efficient and professional. Made things quick and easy for me to be able to make my return and get on with my day!

I returned an item and for over a month nothing was done about it I got no credit no refund so I called up and was told it had been returned but nothing was done about it so the awesome guy on the phone immediately gave me the credit and budda bing budda boom dilemma solved!

I ordered two items for the first time using showpo, one fit great the other wasn't what I was looking for which was fine. I had some computer trouble with my return but the costumer service was so helpful and quick to resolve the problem with me!

This was my first time ordering from Showpo, normally I don't like ordering online because I always like to try on the outfit first to see what if it will fit or not, but I must say I'm very satisfied on purchasing it and it fit good! I'll definitely be ordering from Showpo again!

I was very pleased with the fast and excellent customer service I recieved whilst dealing with Showpo. Their customer service team was a delight to deal with. I will definitely be purchasing from their store again.

I received my package thinking i had the wrong sizes since i live in the US, immediately i emailed costumer service in hopes that i could return. Chrissy from showpo costumer service emailed me back with in the same day letting me know i had the correct sizes! I was so happy receiving that email, and i'm so so impressed with the costumer service! Thank you so much Chrissy! You were a big help!

The dress I ordered was too big and they immediately helped me return it. When the return wouldn't go through they did everything they could until it worked. The service was excellent and the employees are so nice.

I sent an email and I immediately received response. Although it wasn't the response I wanted because the product I wanted wasn't going to be in stock soon enough they responded hastily and offered similar options of the outfit I was interested in and helped me find another outfit.

I had a little problem because I hadn't received a confirmation email after my order. Then I wrote an email to ask if my order went through and I received a really nice reply from April! :) Everything was perfect!

I had a couple of dresses I needed to return that I had bought as options for graduation dresses. My father fell ill a few days before my grad and I wasn't able to return my items by the cutoff, but Elvie was very sweet and helpful about my situation and allowed me to return my items for store credit. Don't understand the bad reviews on here regarding their customer service, they're amazing! Highly recommend purchasing from this website!

I ordered my dress well before my event. Without informing me they cancelled my order. The week before the event I was confused thinking I should have gotten it so I checked when it would arrive, then had to ask them to resend it using priority shipping (which they didn't want to do because my first one wasn't priority shipping- it was already a week late at this point) they told me no later than the Tuesday. I contacted them Tuesday night no dress they said 1-2 business days so Thursday again no dress I leave Thursday night for my event without a dress I ordered well over 3 weeks prior. When trying to get a refund they kept trying to only give me a credit. I've never had so many issues with online shopping. Will never shop here again

I made an order of 3 dresses for a total of 200 USD. One of the dresses was 100 USD! The quality is beyond horrible and for the prices Showpo offers, you can buy quality stylish dresses elsewhere! I would compare the quality to that of SHEIN. The 100-dollar dress arrived faulty (torn and the zipper is broken) and I am in the process of trying to return it and get a refund which is apparently a complicated and lengthy process. STAY AWAY!