Showpo

I was expecting to wait half a day for an email back but less than 30 minutes after I had emailed customer service I got a response! Thanks Charisa for being so kind and helpful!

I was missing a skirt that was supposed to be delivered. They ended up overselling so Jia helped refund me my money! They were super quick & friendly when they got in touch with me.

Lovely customer service by Stacey today. Nothing was too much trouble! I was having trouble processing a return, and she was able to rectify the problem quickly and thoughtfully. Great job!

I made an error with the delivery zip code and was disappointed because I really wanted to item for my vacation. Chrissy was super helpful and helped me resolve the issue.

I bought a dress and they sent a t shirt... the quality are rags. Just awful and they won't refund you. Will submit a claim to my credit card as fraud

The showpo team is so lovely and always reply quickly too despite it being a busy time of year. All the clothing is really true to size and good quality too.

My store credit had expired during COVID lockdown last year and because I wasn't going anywhere, I did not think to check it. When I logged in again to purchase a dress for my hens I realized it had expired and contacted the team on the LiveChat system. Super quick response and they reinstated my store credit right away, so I was able to purchase my hens dress! Very impressed with the efficiency and ultra quick response time!

Great customer service and was quick to reply when I needed to return my dress :) Showpo is one of my go-tos for online shopping and never had any issues :)

Great customer service very understanding and trustworthy, I had sent back a dress which didn't seem to fit my bust and while it was in transit I got my store credit as I needed a dress for my school ball which is on the 28th on June this month, I was very happy with the outcome and I'm glad I brought of showpo and will definitely be doing so in the near future

I ordered an outfit that ended up not being my size and when I went to re-order it in a different size it ended up being out of stock :( However, I called Showpo to see if this was actually true, and in response the lady offered to look up other outfit options for me because she knew I was in a rush for an outfit and she emailed them my way. Also the quality of the outfit that I originally ordered that did not fit me was 10/10 :) I will definitely order from this company again. BTW the outfit I ordered was "Outside The Line Two Piece Set In Leopard Print"

Ordered and paid for 2 dresses. They were delivered to the wrong address, I talked via text to someone and they said they couldn't help because "I gave them the wrong address?" I had to contact USPS and make sure they had my correct address, which they did. And USPS said they would re deliver, then today I got an email saying they were unable to deliver... So I contacted customer service and they said there was a problem of some sort delivering, DUH! And they even said one of the dresses was no longer available?! After I paid for both! So I asked for a full refund and I hope I get it because I don't trust these people! DO NOT BUY FROM THEM

So disappointed. Would not accept my return even though I was within the 7 day window - had email proof of delivery date and they claim their tracking said weeks prior - which is nearly impossible.

Absolutely love the dress. Beautiful quality. Sizing was out but out showpo were great about helping me to return the dress and were very helpful overall definitely will use again

I have been searching high and low for specific winter items that are comfy, good quality and reasonably priced and I definitely found it with showpo!

I had a problem with the dress, the customer service dealt with it immediately.
We came to a very satisfying agreement without discussion. Great honest shop!

I spoke to a lovely person named jack who dealt with my return issues and he orginised it all within 5 minutes!
Great costumer services
Will definitely be shopping with showpo again!

Don't waste your money. I ordered the Almaeh dress and showpo sent me the wrong size dress with a broken zipper. I needed the dress by November 17 and was told that if I returned it for store credit I could get it by then. So I sent the dress back for $15 and got store credit, then re-ordered the dress with the store credit and another $5. When that dress arrived it also had a broken zipper. I have already tried to get a full refund, with associates Den, Andrea, and Mark. Andrea told me that she could refund me the full amount back to my card, and then gave me store credit instead. I spent $59.52 on the first order which came in the wrong size and broken, then $15 to send it back, then $5 along with store credit to receive the second order, which also came broken. Showpo sent me two broken dresses and refuses to refund me, I've spent at least $80 throughout the whole ordeal and have only been refunded $5. They keep giving me store credit to fix the fact that they sent me two broken dresses. I just want my money back.

My dress didn't fit, and it was absolutely no trouble for them to help me return it and get a refund. Very cute clothes and I would definetly recommend.

Amazing customer service, I seemed to had lost an item that I returned and Charisa was so quick and efficient my store credit was applied within minutes! Thank-you Showpo!

They reply really quickly and are really helpful when asking questions or if you need help with anything! If something is faulty, they make sure to refund you quickly too. Happy customer :)

I ordered a dress and it came the night day I was most impressed, due to me ordering the wrong size I sent it back and had store credit that week. Amazing service and prompt response. Love this store

Any concerns are responded so quickly with easy resolution to any issues. Returns and size swapping with store credit are very easy. Always loved the items I've bought and been in good quality.

This website is perfect for me, beautiful dresses with good prices. The quality too is very good. Plus the customer service is polite and efficient. I ordered 2 times and I look forward to my order!