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Showpo has a rating of 3.2 stars from 818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Showpo most frequently mention customer service, store credit, and good quality. Showpo ranks 82nd among Women's Clothing sites.
This company responds to reviews on average within 5 days
I've had questions about tracking/returns and they were all answered within 1 business days with very clear and detailed answers. I don't have a lot of pleasant experiences with customer service reps before but Wendy and Chrissy has been outstanding. Thank you girls!
I was 12 hours late to request a refund and they denied the refund. Company lacks customer compassion. Also the clothes are extremely low quality
Really easy to use, fast delivery, great quality products and easy returns and customer service. Will continue to shop here
It's an amazing website love your products love how pretty they all are I would recommend your website and products to friends.
Had an issue with an order and although it took several days it was resolved. Glad It was resolved and customer satisfaction is what they are after
Hi Tristan! Aw thanks so much for this amazing review! We really try our best to provide excellent service so this really means a lot to us! Thanks again and looking forward to your next shop! <3 Kindest, Andrea xx
Really fast reply. Staff is friendly and are attentive and supportive. The quality of products is really good
Hi Olga, aw thanks so much for this awesome feedback! We're always happy to help! Have a fab day and looking forward to your next shop! Kindest, Jo xx
Quick response to my enquiry. Extended my expiry date.
Excellent customer service and alternative solution to my problem.
Hi Loshnie, we're so happy to hear our Customer Happiness Team were able to assist you and make your shopping experience a great one! Kindest, Showpo
The online service is very good, quality of the clothes is also great, and the item arrived quickly!
Hey Olivia, thanks so much for your review, we're so glad to hear you love your Showpo pieces and our quick delivery options! Kindest, Team Showpo
The products are always fantastic and amazing styles, delivery is very efficient and the returns policy is great.
Hey Samantha, thanks so much for taking the time to post this great review :) We're so glad that Showpo is your go-to place to shop :) Xx
I am very very happy with the customer servers Fabio provided. Was very responsive and understanding of the issue and was quickly resolved.
I bought 2 different dresses and they are very good quality
I love it!
And the employees are very helpful.
Hi Hazal, Yay! We're so happy to hear you love your dresses. Thank you for your kind words! Kindest, Showpo
Thank you to Monique, you were extremely helpful. Dress returned and new dress ordered all in one day :) thank you
Hey Karen, we're so lucky to have Monique! She's really great :) Can't wait to see you rockin' your 'fit <3 Kindest, Jo Xx
Great choice in sizing and fast delivery, great to deal with, I had a return and it was dealt with fast and with great customer ser ice
Hey Maddie, thanks so much for this review! We are so happy you love your order as much as we do! Xx
I needed to cancel my order and customer services was so quick and understanding to cancel my order. Love their clothes!
Hey Mary,
Thanks so much for this feedback:)
We are so pleased you were happy with our service and you are loving all our Showpo items!
Kindest, Nikita xx
Great service very easy to communicate with and had great customer service. Returning my order was very easy and smooth
Hey Heather, We're so happy to hear you were pleased with our service, we really do try our best! Have a fab day and hope your order is perfect :) Kindest, Jo xx
Always quick about replying to enquires and always happy and quick to help! Love this online shop recommend 11/10!
Hey Jess, aww thanks so much for the love! Stoked to hear you love our friendly service and quick response time, it makes our day! Kindest, Laura xx
I live in NY and couldn't believe how fast the delivery was. I got a dress for a gala and received so many compliments on it!
Customer service is amazing! They got back to me super fast.
I will definitely shop with Showpo again!
Hey May, aw thanks so much for your feedback! We love helping our customers, and work super hard to provide you with the best service possible, so that really means alot! Kindest, Laura xx
Too expensive for what you actually get, looks and feels cheap. Delivery time was great though but overall would not buy from this site again
Hey Melissa, I am so sorry you did not like the items you received :( You should never receive something that is too different to what is displayed on the website, I would love to look into this further for you Can you please send some photos to info@showpo.com and I can look into it further for you :) Xx
Very satisfied. Chelsea from showpo helped me out with an item that i had bought 7 months ago - greatly appreciated!
Hey Katie, we're so lucky to have Chelsea! She's really great :) Can't wait to see you rockin' your 'fit <3 Kindest, Jo xx
Customer service is outstanding with Showpo, and my daughter loves her outfit! Will definitely be a repeat buyer.
Hi Tyna :) Thank you for your amazing review! We look forward to seeing you shop with us again soon. Xxx
I highly recommend showpo, 5 star quality clothing and fast delivery times. Ordered lashes on a Monday they came the next day
Very great customer service. Staff are really helpful and quick to reply. Would definitely shop here again :)
Hey Darcie, thanks so much for this feedback :) We are so pleased you were happy with your purchase and our service! Looking forward to your next shop! :) Kindest, Jo xx
I had the pleasure of having Claudette help me with my enquiry. She was beyond helpful and left satisfied. Lovely customer service.
Hey Shannen, aw thanks for this awesome review! We are totally stoked you love our website and Claudette was able to help out! Looking forward to seeing you rockin' your new 'fit! :) Kindest, Jo xx
Very happy with both dresses I bought! Will definitely be using showpo for more online shopping in the future
Hey Paula, thanks so much for this feedback :) We are so pleased you were happy with your purchase! Kindest, Jo xx
Emailed them straight away about a return and got back to me with information I needed. Very helpful.
Hey Ebonie, We're so happy to hear you were pleased with our service! Have a fab day and hope your order is perfect :) Kindest, Jo xx
The Showpo employees always go above & beyond to make sure you're well taken care of. Best customer service I've ever experienced!
Hi Kalei :) Thank you for taking the time out to write such a great review, you're the best! Xxx
Gain trust and grow your business with customer reviews.
Showpo is a fun & forward Australian online fashion clothing store. We feature the best of women's fashion in dresses, playsuits, skirts, two piece sets and much more!
Hey Clare, we're so happy to hear that you were pleased with our products and service! We hope you're having a wonderful holiday break :) Xx