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Signs.com has a rating of 4.6 stars from 346 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Signs.com most frequently mention customer service, high quality, and design team. Signs.com ranks 6th among Signs sites.
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I am a SIgns.com convert! I recently needed to turn around banners very quickly for an event and Signs.com came through for me--- the quality of my banner is excellent and the print job is vibrant and beautiful. I will never go back to my old vendor! Highly recommend!
The absolute worst experience with any printing company I've ever dealt with. 20 days and I still have nothing to order because their manager changed my accepted proofs to something completely unrecognizable from my brand. Many days later and no closer to placing an order than the first day and I decided to take the loss and cancel the whole thing. Over 2 dozen emails, 20 minutes on a chat, followed by an unproductive phone call and still no resolution. They can keep my $20 for the design, I have no doubt whatsoever that my products would have arrived with the either the incorrect artwork or the wrong item.
I really should have paid attention to the three stars. I'd still give 1 star for the impeccable customer service that I received from Shaun although his supervisor wouldn't give him the authority to make things right. Yes, I was offered a reprint of the banner and a $50 credit, but that doesn't fix the damage. Imagine being 17 years old, a senior literally playing the last game of your high school career, for some it is the last game of their lives. It is senior night, you are playing your rival school on your home field. It is half time and the breakaway banner that you've been pumped to run through is... wait, no banner. The wrong one was sent and there is no next year for you. Going into the 2nd half you were 14-7, the cheer team didn't make a banner because they thought one was purchased. The opposing team runs onto the field with their makeshift banner pumped and takes the game 14-21, but we don't have to imagine this, because this happened to us. The banner was late, but that is okay I paid extra for 2-day shipping to ensure I had it in time. The problem is I also Coach youth soccer and because the banner came late I didn't get a chance with Senior night happenings and coaching to look at it. I expected that it was right, and I suppose that was my fault. Here I open the banner the morning of the game and find a Purina dog food Pets and Vets banner. I offered to ship the banner I received if they would send me a label. My banner should have been printed and should still be able to be fulfilled. Of course, I have to refund my senior parents who will not be getting a chance to see this, also I now have to pay to discard this incorrect shipment and absolutely expected more than a $50 credit. The great thing is I have a lot of connections and unfortunately I and those connections will be taking our business somewhere else I absolutely suggest you do too. I really hope that Shaun finds himself a position in a company that cares about their business and what it means to the person ordering.
Tip for consumers:
Do not...
The entire process was very easy from designing the sign (with all the suggestions) to the order and delivery. Thank you!
The website was easy to use and when the signs arrived I was very pleased with the quality of workmanship. Thanks
The banner is absolutely gorgeous looks just like the photo no blurriness just gorgeous. I will use signs for future projects.
Tip for consumers:
Customer service turn around is quick so if you have questions call them.
Products used:
Banner
I bought a water proof sign, the same day that arrive it I installed it, later in the afternoon got rain a little bite and the sign get ruin.
Super Fast and exactly what we were looking for. We will use them again for sure! Online purchase and design was great and easy to use.
From the awesome customer service to the quality of their product, everything was great! Don't hesitate to order from Signs.com!
They are great at signs.com and I am always impressed by their work and their prices are amazing as well
Omg! It was the best sign I have ever ordered and the quality of it was right on! I will definitely order more!
No problems with anything, great stuff, easy ordering, arrived on time, arrived as promised, great quality
Everything that I designed was what showed up on my mailbox. It was really easy to design my product. Really enjoy it.
Quick turnaround time and fast shipping. Great quality of the banner and the color is as expected. The picture is also clear.
Signs.com is the best quality, fastest service and best priced of any sign business anywhere. The value is unmatched.
Received item in a timely manner. The Service provided in creating the banner was outstanding. Great customer service!
My sign came out GREAT! Arrived to my doorstep in the estimated time. The sign was to my specifications!
From design to delivery to the quality of the material, every aspect of the purchase exceeded my expectations!
Products used:
Custom made sign
Received unprofessional, pixelated signs that are not usuable. Company has not replied to any of the three emails we sent over the course of a week.
Tip for consumers:
Use a different company
WOW - perfect service. Signs came within a few days and they were exactly as ordered. I will use this company again.
I received a good product at less than half the cost of local vendors... with shipping costs! Easy check out, quick delivery.
Prompt delivery. Comfortable custom face mask. Follow up email sent too soon for me to respond appropriately.
I ordered 6 signs with different designs. They all came out wonderful and delivered within a week.
Highly recommend this company!
Acrylic sign. Beautiful as expected!, outstanding quality and exact colors, nothing negative to point out, recommended 100%
Very good service, products arrived quickly and they are of great quality! Thank you for your help with our order!
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