• Signs.com

Signs.com

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Overview

Signs.com has a rating of 4.6 stars from 346 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Signs.com most frequently mention customer service, high quality, and design team. Signs.com ranks 6th among Signs sites.

  • Service
    66
  • Value
    65
  • Shipping
    66
  • Quality
    64

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.2%
Positive
20
Neutral
0
Negative
1
111
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How would you rate Signs.com?
Top Positive Review

“TERRIFIC SERVICE!”

Beth M.
8/1/24

I am a SIgns.com convert! I recently needed to turn around banners very quickly for an event and Signs.com came through for me--- the quality of my banner is excellent and the print job is vibrant and beautiful. I will never go back to my old vendor! Highly recommend!

Top Critical Review

“Would give 0 starts if I could”

Nicole W.
9/25/24

The absolute worst experience with any printing company I've ever dealt with. 20 days and I still have nothing to order because their manager changed my accepted proofs to something completely unrecognizable from my brand. Many days later and no closer to placing an order than the first day and I decided to take the loss and cancel the whole thing. Over 2 dozen emails, 20 minutes on a chat, followed by an unproductive phone call and still no resolution. They can keep my $20 for the design, I have no doubt whatsoever that my products would have arrived with the either the incorrect artwork or the wrong item.

Reviews (346)

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customer service (46)
Thumbnail of user courtneyr175
2 reviews
0 helpful votes
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August 28th, 2023

I have bought about a dozen banners from signs.com and was generally happy until the last round of banners. They are cheaply made an unusable. I called them and was hoping they would be able to resolve the issue. No luck. They had me send pictures but have not responded to my three emails since then. Not satisfied.

Thumbnail of user davidb9095
1 review
1 helpful vote
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November 1st, 2022

The company tried to tell me the file that I sent was too low in resolution. That was a garbage excuse. They printed at what looks like 72 DPI on a file that was sent at 300 DPI. $200 down the drain. Their prices are cheaper for a reason. Their quality is very poor for sure. Shop elsewhere. I searched for the best price and believe me, I got what I paid for. They were about half the cost of other companies... I should have know that half the quality was coming. I work in an art department. I know resolution of files better than most. They did not print what was sent.

Tip for consumers:
You get what you pay for.

Products used:
I threw the prints in the garbage They were useless!

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Thumbnail of user lynneg68
1 review
0 helpful votes
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July 11th, 2020

The free design help was excellent. Shipping was immediate. The only reason I didn't give 5 stars is because the vinyl only comes in solid color sheets and it was difficult to line up 4 layers one after another and get all bubbles out of each layer. However, I love the design. I wish I had ordered a much bigger size!

Thumbnail of user christopherm802
1 review
2 helpful votes
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January 21st, 2020

I wanted the logo on the acrylic sign to be black. It's a light grey and does not sit well next to our other signs.com signs which were printed in black. I'm a little disappointed. Unfortunately I can't use this one:-(

Thumbnail of user micahc34
1 review
0 helpful votes
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May 24th, 2020

Banner looks good. This time it was delivered on time. I am a CARtoonist and draw people's vehicles. Its important to have my banners look good with my art and arrive on time. The banner before this was stuck in India for 2 weeks... not sure how that happens when i'm shipping domestic.
Micah
micahdoodles.com

Thumbnail of user annap420
1 review
0 helpful votes
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March 1st, 2020

We ordered yard signs and when they came they looked great, but the wire stakes did not come. I emailed the company and they responded very promptly and had them on their way that afternoon. They just arrived and everything looks good. Mistakes can occur with even the best run companies - I just really appreciate the speed at which they remedied it... and with zero hassle for me.

Thumbnail of user jesss93
1 review
0 helpful votes
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June 18th, 2019

I didn't know what to expect from Signs.com because I never heard of them until they showed up in my Google search for signage. I was pleasantly surprised with the fantastic quality of the flag I ordered of my business logo! Def gonna use these guys for future trade-show needs! LOVE!

Thumbnail of user shell2
1 review
0 helpful votes
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May 3rd, 2022

I ordered with expedited one day delivery. One week later still no order received. Waited on hold for half an hour for someone to even answer the phone, when they did all she could do was to refund the expedited shipping fee but even she could not get a response from the production people on why the order was not yet filled and when I could expect it. I then sent an email to customer service and now almost 24 hours later have not heard back from them.

Service
Shipping
Thumbnail of user jessicag2106
2 reviews
0 helpful votes
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April 20th, 2023
Verified purchase

Although I like the product, I do not like dealing with customer service. I placed an order in March 2023 and received a discount code, which there was no place to plug in on the order. I sent them an email asking how to plug it in, but never received an answer so I placed the order. I just needed to do another order (just 1 month later) and I spent over an hour on the phone with them trying to get them to take the discount code, but they say it has expired so they will not honor it. The job they do is nice, but don't expect them to stand by their word to give any discounts that you are promised. Next time I will take my business elsewhere.

Tip for consumers:
Don't expect this company to keep their word regarding discount codes. I gave them a valid number: first for one order, which I couldn't use (because they didn't give a place to put the code in on their order page), then saved the discount code to be used one month later on another order, and they refused to honor their code. I wasted over an hour trying to get them to honor their code, which they declined to do in the end. I disagree strongly with company policy to not honor their coupons.

Products used:
Aluminum sign

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Value
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Quality
Thumbnail of user pablog52
1 review
0 helpful votes
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October 23rd, 2019

I literally just recieved my order minutes ago. I had a great experience with customer service and the design team. They cared to maker sure my sign was going to be as designed. However I did not receive a shipment notice or tracking info until the day of delivery and I had to ask for it.

Thumbnail of user marioc161
1 review
0 helpful votes
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July 23rd, 2020

I was most impressed with the professional service received from signs.com Since the initial contact I had to the high-quality end-product received. Very seldom I find a company that provides this top-quality service. They kept me informed of status from order received, production, to shipping, to deliver! Very satisfied and I highly recommend signs.com I am already recommending them to my friends and colleagues in graphic design and will definitely send them other future projects!

Thumbnail of user sarac201
1 review
0 helpful votes
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April 4th, 2019

This site makes it so easy to make signs with the various colors and fonts available! Also, you can add grommets, get customized sizes for your signs, all at very fair pricing! I was recommend to this site after I had received two quotes for signs that would have cost over $2,000.00 and here I paid less than $1,000.00! Highly recommend this site for all your sign needs!

Thumbnail of user jenniferc1459
1 review
0 helpful votes
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April 19th, 2020

We order a sign for my daughter's graduation. The website was easy to use and accurately told us which photos would work and which wold be blurry. Final product was 100% accurate with what we thought we were getting!

Thumbnail of user lorraineg106
1 review
0 helpful votes
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June 12th, 2020

We loved our reusable fabric face masks! The custom logo detail was spot-on PERFECt. We are extremely happy with our purchase. We have used this company one more than one occasion and you have not disappointed us. Thanks again!

Thumbnail of user anneh242
1 review
0 helpful votes
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October 15th, 2019

Our school purchased a custom flag with our logo on it. When we received it, it was installed out front with our American flag. Sadly, its material was so heavy, it simply would not fly even in windy conditions. When we reported this, signs.com agreed to remake the flag as a single-sided flag for us at no additional cost. It looks great and flies well!

Thumbnail of user rodneyf38
1 review
0 helpful votes
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July 22nd, 2019

The website has a fantastic interface to build your sign, the prices are more than reasonable, and the shipping was lightening fast. But... Make sure to check the color registration on your monitor; what I received varies from what I ordered and I am guessing it has more to do with how color is displayed on my monitor. The sign itself arrived with a dent/ding. How is a mystery it was wrapped in bubble wrap and put into a heavy duty shipping box. I will purchase from them in the future.

Thumbnail of user chrisb1926
1 review
0 helpful votes
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December 22nd, 2020

If you need any sign made, here is your place. They were in steady contact with me and worked with me every step of the way. Usually a custom job is difficult and is a pain in the $#*!. This was one of the best experiences I have had working with a company

Thumbnail of user jeffreyc195
1 review
0 helpful votes
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May 6th, 2019

The design team support was excellent. Delivery was on time. I ordered two flags with ground spikes. One ground spoke was defective. I could not fit the pole over the swivel head. One flag had a production flaw where there were two white blotches on the flag. Currently, working with company to have the flag and ground spike replaced.

Thumbnail of user williamw1563
2 reviews
0 helpful votes
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November 8th, 2021
Verified purchase

I searched all over the internet looking for the right banner, but couldn't find it.
Everything was either made of cheap paper, or way too small.
Then, I came across Signs.com. Designing the banner was easy.
I will DEFINITELY use them again!

Tip for consumers:
While the design tool is fairly intuitive, you might want to play with it a bit to learn some of its more advanced features.

Products used:
Large 14'x2' Vinyl banner

Service
Value
Shipping
Quality
Thumbnail of user danac162
1 review
0 helpful votes
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October 2nd, 2019

I used graphics from this companies on website on our sign that I paid extra for and the pictures are terribly digitized. I am not sure I am even going to be able to use the signs because the graphics are so bad! Their website says not to worry if the graphics look low grade they will print correctly. This is incorrect!

Thumbnail of user maryk472
2 reviews
0 helpful votes
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April 19th, 2020

We had a need to order two custom banners at the last minute. Found Signs.com doing a google search. The process was seamless and we had our banners within 4 days of ordering. And they were just as advertised, and then some. The quality was exceptional. Will now use signs.com for any future needs.

Thumbnail of user debrab662
1 review
0 helpful votes
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March 18th, 2020

We are doing a serious campaign for the upcoming 2020 Census. The feather flags we ordered for this event are perfect! They will certainly get everyone's attention. Thank you Signs.com, your product totally rocks!:-)

Thumbnail of user jasonf359
1 review
0 helpful votes
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April 19th, 2020

The process, from designing the signs to receiving my order, was a pleasant experience. I received my order quicker than expected. Products are sturdy, designs are printed clearly, and overall great quality. Thank you.

Thumbnail of user bridgetm69
1 review
0 helpful votes
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October 7th, 2019

Signs.com is a phenomenal business resource. I've ordered several times - the design interface is straightforward to use, in-person customer service is excellent, production is spot on, and delivery is fast. You guys are AWESOME!

Products used:
Custom size and design vinyl banners

Service
Value
Shipping
Quality
Thumbnail of user brentj51
1 review
0 helpful votes
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June 15th, 2020

I have used this sight for multiple products and have never been disappointed in the quality and delivery timing. The variety of options and clear description of product your are purchasing is outstanding. They even alerted me to potential quality concern on products before I ordered to avoid any non satisfaction

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Racquel F.
Typically does not respond to reviews

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