Signs.com has a rating of 4.6 stars from 346 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Signs.com most frequently mention customer service, high quality, and design team. Signs.com ranks 6th among Signs sites.
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I am a SIgns.com convert! I recently needed to turn around banners very quickly for an event and Signs.com came through for me--- the quality of my banner is excellent and the print job is vibrant and beautiful. I will never go back to my old vendor! Highly recommend!
The absolute worst experience with any printing company I've ever dealt with. 20 days and I still have nothing to order because their manager changed my accepted proofs to something completely unrecognizable from my brand. Many days later and no closer to placing an order than the first day and I decided to take the loss and cancel the whole thing. Over 2 dozen emails, 20 minutes on a chat, followed by an unproductive phone call and still no resolution. They can keep my $20 for the design, I have no doubt whatsoever that my products would have arrived with the either the incorrect artwork or the wrong item.
I paid for overnight shipping for 10 banners. When I checked the order on the day they were to be delivered I noticed that the banners had not even shipped. I panicked and called customer service. When I explained to Dan that the banners were a surprise for our seniors for their last high school football game on their home field he got things going! After a few hours I received a call and a follow up email from Dan assuring me that the signs were being finished up and then shipped overnight at no cost to me. The original shipping charges that I paid were also refunded to me. Signs arrived today, game is tomorrow morning and I am thrilled! The sign and print quality is top notch! Colors are vivid and the photographs uploaded to the banners look clear and crisp! Thanks so much signs.com! I will be ordering again!
I worked with Lizzy in the design department to ensure my signs were exactly how I needed them and that my logo would look crisp and clean. It looks so good on the clear decal and I look forward to getting my front and back signs for the mobile clinic so everyone knows what is up! Signs.com went above and beyond so far! Looking forward to continued work with your team.
Tip for consumers:
Use the design service to ensure your logo is just how you want it! I thought I was going to be able to do vinyl lettering/logo but my logo was too intricate. Lizzy in the design Dept. helped me get it just how I needed and made sure it would work right for me and their machines!
Also, don’t be like me - I only had an outdoor place to do this, so my logo got some sawdust in it- make sure wherever you apply it that everything is clean (not just the surface you put it on but all others too!
Products used:
So far I bought two clear car decals. I intend to buy more clear car decals and a perforated window decal in the future.
Wanted to give 5 stars.
Pros: great customer service on the phone but not via chat when I had to cancel my original order, price of the decals, turn around time
Cons: Quality of color (in large color block areas) was not as vibrant which considering the price was fine. But the reason I am leaving 3 stars is for not actually cutting a specialty cut-to-order sticker, which was the whole reason for canceling my first order. Might as well have ordered a rectangle for less money and cut it myself, because I'm going to end up cutting the one that was delivered anyways. Super irritating!
I had multiple needs for my project, and signs.com came through, just like the always do. I have used them before for important civic projects, and will definitely use them again. The graphic design help was especially helpful. Thank you signs.com!
I designed and ordered custom vinyl lettering for our company mailbox and it's perfect. This is my second order from Signs.com and the ordering process, pricing and delivery are exceptional. I highly recommend this company for any signage needs.
I was skeptical about ordering signs with them since some reviews were not that great. I designed my signs myself using a 3rd party website and the had Signs.com do the printing for me. Definitely order them ahead of time since delivery times may vary. I am quite satisfied with how these came out, can't wait to put them to use and see how they hold up!
Tip for consumers:
Order ahead of time. Make sure your original design is of high resolution.
Products used:
I bought the 18x24 inch corrugated plastic signs.
We are reselling the banners the printed for us so we printed 2 as a sample now we have ordered 125 more and they all look amazing. They are 80" long so they get rolled tight in shipping but if you lay them flat for a few hours they are totally flat. We'll be back for more.
I was working on window signs online but could not get one feature correct... so I asked for help from the person online. That person was a HUGE help! My window signs were completed and sent to me and were absolutely great! Exactly as i was hoping for! Thank you Signs.com!
I paid for overnight shipping on my order. The order arrived three business days later. I was told production forgot to print a portion of the order and it held up shipping for everything. I was not contacted as a courtesy to let me know about the mistake. I called the company to find out where my order was and learned of their mistake. I have yet to receive my overnight shipping fees refunded or any kind of recourse on the company's part.
I made a huge mistake in trusting the people at this company.
I talked to Adam P while creating my order, got an email from him saying everything was set and in progress, it would ship in 5 days.
5 days later I call... the item is ON HOLD and no one contacted me.
Chalise takes over, tells me to resubmit artwork, and promises it will be sent overnight (at their expense)
Call the next day for shipping verification.
OOPS there is a problem it will not ship on time and it won't make it to the conference.
NO contact about problems.
Their only solution is a refund! A refund on the day it was supposed to ship!
I asked to speak with Adam's supervisor, Emma, but she never called me back.
I found a local printer that uploaded my file and had absolutely no issues opening or working with my image.
I will tell every marketing professional I know to stay away from this place.
Tip for consumers:
My tip is use Vistaprint!
Products used:
Nothing. I paid and got nothing.
I needed feather signs for a business related marketing project and new signage for my recently relocated office.
Designed both in minutes at Signs.com and got delivery in a couple of days. I wouldn't use anyone else, as a matter of fact this is my third purchase!
I've placed a number of orders with signs.com and have never had an issue. Their design team is helpful for some of the trickier artwork we've needed, the site has been straightforward and easy to use, and the signs we've ordered have always been great quality. Recommended!
I recently needed a gift for my daughter, who lost her cat from kidney failure. I found this site and requested assistance with designing my layout. I needed my photo photo-shopped, which they did. It came out beautiful. My daughter received the gift and loved it.
I ordered 100 yard signs to promote admissions for our school. The quality of the design, color and product was excellent. They created the exact response from our parents who excitingly placed the signs in their yards!
The quality of the auto decal was perfect. More importantly, price mattered more to me than anything else. Being a tight budget as a sole proprietor I need dependable marketing products but affordable.
This is the 2nd time I have dealt with Signs.com and I have been more than satisfied each time. My order this time was a little unusual but Echo Enix, the Design Consultant, was very accommodating. She was always quick to respond and willing to make as many changes as necessary until we had the perfect finished product. The banner arrived in just a few days. I would highly recommend this company and will use it again for my next project.
Products used:
Vinyl banner
To stand out from the rest of the classes, I designed the boosterthon flag for my dughters first grade teacher. No only did it capture the theme, and design idea her teacher had, but is was printed beautifully!
Decided to have a "Rear Window Decal" made as a test to see how it would work on our travel trailer. We wanted to see if this would work to showcase our photography business. It looks so good we plan on doing this on all the windows now. After posting some photos of this product on social media we have had so many positive reviews. Looking forward to a long working relationship with signs.com
Tip for consumers:
For best value for your dollar place an order over $75.00 to get the free shipping. The online or phone help is a great service should you have any questions.
Products used:
Rear window auto decal.
The friendly staff was very helpful. The process was very simple and the product of good quality.
It was wonderful to be able to use our own original art rather than choose from stock items.
We will do this again to make personalized gifts
Signs.com has great online customer service. Just hit the chat button or send an e-mail and they answer every question or they actually set up the project for you if you send them your image. I love ordering from them.
Very easy to work with and the process was smooth from start to finish. The free design assistance helped us to realize our end product. The photos do lose some clarity and the texture of the banners makes them look filtered, but overall we were pleased with the results.
We have received a sign that didn't match our file four times now. I tried for two months to get the correct sign, which signs.com has printed for us before. Not once have I been able to work with the same representative. No one in the company responds to emails. Wrong colors on the signs. Pixelated images for the logo. They send a pic of the proof, the sign shows up and looks nothing like the proof. It seems that no one looks at the sign before dropping in the mail. They changed the colors of the logo, when I let them know, the response is, did you want a transparent sign? But I never mentioned a transparent sign, only that the letters were supposed to be white, but they were printed in blue. Again, they have printed this file in the past. This was a horrible horrible experience and we will not use signs.com again.
Tip for consumers:
Tip: use a different company
Easy to use website, competitive pricing and fast shipping! Will definitely use again.
Image was a bit pixelated, but for the application of posting on the side of the road, this won't be noticeable upon drive by.
Products used:
18x12 Double sided corrugated yard sign with H stakes.
I had a complicated order that I couldn't figure out on my own on the website and when I asked the customer support they answered quickly and told me exactly what to do. Then I received my sign in the next two days and it was perfect. I'm an event planner and deal with printers all the time and this was the best easiest experience I've ever had with one. I will be using them again for my sign needs.
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