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Signs.com has a rating of 4.6 stars from 346 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Signs.com most frequently mention customer service, high quality, and design team. Signs.com ranks 6th among Signs sites.
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I am a SIgns.com convert! I recently needed to turn around banners very quickly for an event and Signs.com came through for me--- the quality of my banner is excellent and the print job is vibrant and beautiful. I will never go back to my old vendor! Highly recommend!
The absolute worst experience with any printing company I've ever dealt with. 20 days and I still have nothing to order because their manager changed my accepted proofs to something completely unrecognizable from my brand. Many days later and no closer to placing an order than the first day and I decided to take the loss and cancel the whole thing. Over 2 dozen emails, 20 minutes on a chat, followed by an unproductive phone call and still no resolution. They can keep my $20 for the design, I have no doubt whatsoever that my products would have arrived with the either the incorrect artwork or the wrong item.
Very easy to install and love all the options with fonts and colors! I will definitely order from you again for future projects
Looked better than expected... vibrant and sharp sign prints. Shipped in a timely manner and the packaging was perfect. Very satisfied!
Easy to order, quick delivery, excellent sign! It looks great at the entrance to my home studio! 5 star service!
The design specialist, Laura, was fast, friendly, patient. I'm satisfied with the outdoor banners I ordered. They look great.
Easy design, fast delivery, easy application. Now our tiny home on wheels can gather an audience across the country!
This is my thrid set of car magnets. They are awesome. I like the fact that you can custome size the car magnets to fit the door space. Really nice. Thank You!
There was a time when Signs.com was the perfect example of an customer oriented company with a strong emphasis on quality and customer satisfaction. Unfortunately those days are long gone due to the following reasons:
1. Their "updated" user interface is cumbersome and not user friendly at all. Not to mention that it chokes and takes forever to load anything.
2. Their customer service team now takes in excess of an hour or more to get a hold of anyone and their design staff sometimes takes days to provide a response.
3. Their quality of their banners is non-existent as their banners tear after one use.
4. They no longer stand behind their products and instead attempt to do everything that they can to avoid making their wrongs right. Example: I ordered a banner well ahead of our scheduled event due to the fact that their website stated that there would be delays in production and shipping due to staffing shortages. I received my banner and everything looked fine so I rolled it up and put it back into the box to store until our event. A few months later, I took the banner out of the box and hung it during our event at which time the grommets came out and tore the banner. I then called customer service and spoke to a representative (after an excessive hold time) about what had transpired and was told that they will only warranty their products for 30 days. I then explained that I ordered the banner early because of their messaging on their website and stored it in the box the whole time until the event (using it literally only once). They agreed that it was unacceptable and then attempted to offer me a credit of half the amount of the purchase to go towards a future purchase instead of reprinting the banner that tore after a single use... RIDICULOUS... Our team has always used Signs.com in the past but we will be switching vendors for our banner needs moving forward.
Products used:
Vinyl Banner
Exactly as depicted on site... free design support was a great benefit. Arrived on time and packaged correctly
The sign worked for us very well it's on the size that other competitors do not provide. I will order from you again and again!
Very fast! Very easy to use. Excellent quality! Great customer service! I will definitely shop here again!
The sign was creased, we tried to un crease it, however to no avail. I'll be purchasing another but it needs to be slightly bigger and not CREASED but would like a rep to call me
Worked with a design guide since my files were giving me pixel warnings... The final product turned out great and the images are super clear!
I took advantage of the free design offer. The designer created a great sign for us and was wonderful to work with. We are very happy!
Great Turn around time. Lizzy was a big help with refining my design from the online app. I have used Signs.com many time.
Signs.com is my go to resource for all of my sign and banner needs. They never disappoint! I highly recommend them.
Ordering was simple. The design was great. My order arrived as promised in good condition. Will consider using signs.com again
The design team did a great job. Delivery was quick. Will absolutely use them again for quick turn-around printing needs.
Got the signs quickly and they were just what I'd hoped they would be. Will order from them again. Thanks!
Final product was just as designed. I like it so much ordered a second one. I would highly recommend.
Ordering is easy. Quality is excellent. Quick shipping and fair price. Will order again! What more can I say?
The sign turned out exactly how I wanted and the delivery was fast. This is definitely great. Thank you!
**NOTE I am giving them 1 STAR BECAUSE YOU HAVE TO PICK AT LEAST 1 LEAVE A REVIEW! I had a horrible experience with Signs.com and their design team. I was ordering banners for our senior cheer, boys and girls basketball teams, 9 in total. I spent a week emailing making sure they understood what I was looking for and that we would make my timeline to get my order in without paying overnight shipping. I supplied a screen shot of the banner we were using as a guideline for our design and then did a markup of a template for them but wanted it to be cleaned up and fixed by a professional. Not only did the designer NOT answer my questions, she DID NOT do as I asked at all. She basically took the pictures I provided and plugged them into MY DESIGN and sent them back to me. No adjustment, no clean up AND the fonts were all over the place. (I wanted the first name horizontal in one font and last name vertical in another. She had them all mixed and not uniform as they should have been.) I had to spend the next 7 hours (until 3 am) doing them all over myself and then had to pay $110 in shipping to get them in time. So don't even look at the 100% satisfaction guarantee bull$#*! because that is not the case AT ALL! I am EXTREMELY DISSATISFIED with the service, quality and overall experience and they don't care. They even lied to me and said they could not do what I was looking for even though they did it last fall for 2 other of our school's sports teams! Don't waste your time or money, you will be disappointed!
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