• Signs.com

Signs.com

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Overview

Signs.com has a rating of 4.6 stars from 346 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Signs.com most frequently mention customer service, high quality, and design team. Signs.com ranks 6th among Signs sites.

  • Service
    66
  • Value
    65
  • Shipping
    66
  • Quality
    64

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.2%
Positive
20
Neutral
0
Negative
1
111
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How would you rate Signs.com?
Top Positive Review

“TERRIFIC SERVICE!”

Beth M.
8/1/24

I am a SIgns.com convert! I recently needed to turn around banners very quickly for an event and Signs.com came through for me--- the quality of my banner is excellent and the print job is vibrant and beautiful. I will never go back to my old vendor! Highly recommend!

Top Critical Review

“Would give 0 starts if I could”

Nicole W.
9/25/24

The absolute worst experience with any printing company I've ever dealt with. 20 days and I still have nothing to order because their manager changed my accepted proofs to something completely unrecognizable from my brand. Many days later and no closer to placing an order than the first day and I decided to take the loss and cancel the whole thing. Over 2 dozen emails, 20 minutes on a chat, followed by an unproductive phone call and still no resolution. They can keep my $20 for the design, I have no doubt whatsoever that my products would have arrived with the either the incorrect artwork or the wrong item.

Reviews (346)

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customer service (46)
Thumbnail of user alanc254
1 review
0 helpful votes
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April 9th, 2019

This is the second time I have used Signs.com and I love there products and service. Easy online design and the product was high quality and exactly as I had designed. I would have given them 5 stars but the shipping price was outrageous! (3 times the price of the sign).

Thumbnail of user timt483
1 review
0 helpful votes
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December 14th, 2020

Since I couldn't find a pre-made banner for my garage, I sought assistance online to create my own. Process was very easy and well done. Had my banner configured in just a few minutes! A welcome addition to the garage for sure!

Thumbnail of user glenw129
1 review
0 helpful votes
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September 8th, 2021

Very satisfied original manufacturer said the decals weren't available anymore so I had to design my own came out quite nice. Fast delivery they even cut me a break on delivery charge even though it was actually my mistake for not creating a mirror image but they still got it to me on time and gave me a discount on the delivery on top of that when I had to order the mirror image of one of the decals.

Tip for consumers:
First time buyer they treated me right

Products used:
Decals

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Thumbnail of user katrinaj16
2 reviews
1 helpful vote
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June 4th, 2018

Hi All, after a nightmare of dealing with "build a sign.com" we decided to go with signs.com we just received part of our first order and we are impressed with the speed of receiving the products. Thank you for your speed and ease of this transaction.

Thumbnail of user suzanned168
1 review
0 helpful votes
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February 13th, 2020

This was my first time using Signs.com. I was under the gun to design a stretch tablecloth and pop up banner in a very short time. Signs. Com helped with questions about design option and was able to get the material to me in time for my event

Thumbnail of user fatimad9
1 review
1 helpful vote
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April 11th, 2019

We are a small business and every penny counts. The quality of the sign, far exceeded the price and our expectations. Customer service was very helpful in the designing of the sign. The sign was designed and ordered on Wednesday and to my surprise, it was received on Friday. I plan on ordering other signs, as I was more than pleased with the first one.

Thumbnail of user cheryls629
1 review
0 helpful votes
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July 6th, 2020

I had one of their designers put together what I was looking for. She did a great job and provided me with the two options I was looking for. I received the first shipment and the quality is better than what I was expecting. Very nice looking and professional for our business. The material is breathable and soft and does not pull on the ears. I highly recommend.

Thumbnail of user janicer184
Janice R.
2 reviews
0 helpful votes
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May 15th, 2020

Our mission statement turned out beautiful. We couldn't be happier! I was surprised at how fast we received it and the price was the best we found. It was packaged perfectly and easy to install.
Thanks!

Products used:
Acrylic Sign

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Thumbnail of user meghanh72
1 review
0 helpful votes
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February 28th, 2021

The product itself was good, but twice now signs.com has shipped my signs to other customers, causing significant delays. Additionally, they placed a sticker in the front of the sign which scratched the front of the sign trying to get the stickers off.

Products used:
Metal signs

Service
Value
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Quality
Thumbnail of user haroldr101
1 review
0 helpful votes
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January 18th, 2020

The crew at signs.com were very easy to work with and provided excellent service to us. They went over and above to provide us with a sign that met our needs. They even expedited shipment to us at no extra cost when we ran into a issue with our logo art work. I would highly recommend them to everyone! Kudo to signs.com and the team working there!

Thumbnail of user victoriah152
1 review
0 helpful votes
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September 20th, 2019

I am so impressed with the sheer quality of the banner and the printing. I was expecting one of the thin plastic banners, but this one was amazing quality and beautiful. The print and text turned out great! My best friend loved it!

Thumbnail of user waded38
1 review
0 helpful votes
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June 18th, 2021

Signs.com made an error when printing my vinyls. I contacted them about it and they quickly responded and worked with me to troubleshoot and find a solution. The Vinyls I ultimately received were excellent quality and a perfect match. Great product and great service!

Tip for consumers:
Takes a while to format a PDF to the right size

Products used:
Vinyls

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Thumbnail of user sherryc181
1 review
0 helpful votes
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September 17th, 2019

Great Quality and Terrific Service! The Banner we ordered was easy to design myself and the quality of the product was excellent! The design software was easy to use and any questions I had throughout the process were quickly answered.

Thank you Signs.com!

Thumbnail of user robbym20
3 reviews
1 helpful vote
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April 10th, 2019

I couldn't believe how simple the process was. Then I couldn't believe how fast the turn around time to the final delivery destination was.

From the time I hit purchase to 5 days later it was at my door.

The materials are better than I imagined. The image very crisp.

Thumbnail of user almap31
1 review
0 helpful votes
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December 19th, 2019

We LOVED our sign. I was professionally made and shipped. We even asked for help creating the sign and asked for 3 separate revisions. They made the changes without question. The process was so smooth!

Thumbnail of user medinai
1 review
0 helpful votes
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April 14th, 2020

I love the design and the service I received from your company. After applying the decal, I found it was harder than I expected to see out through the window. (It is applied to the rear window). Thank you for the decal.

Thumbnail of user audreyd110
1 review
2 helpful votes
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April 23rd, 2019

The sign arrived bent, even though it was packaged with bubble wrap and various cardboard protectors. That leads me to believe the sign was bent before it shipped and was sent anyway. I won't be sending it back because I needed the sign ASAP and couldn't wait for another, but I am very disappointed in the quality.

Thumbnail of user maryh835
1 review
0 helpful votes
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September 11th, 2019

I can't fault that I received what I ordered. I will say that the overall resolution of the print on the sign is not that good. My main problem is that I supplied a specific brand color that it should have printed in but the color that I received is not the same.

Thumbnail of user wendyb600
1 review
0 helpful votes
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November 11th, 2020

I ordered some wooden signs for a work project and I used their Graphic Designer for some help. The designer was very patient and worked with me to get the design, just right. I was impressed by the personal attention I was given before I ever made a purchase. Then, my signs arrived, on time, and packaged very well. Again, I was impressed. When I opened the 1st box, I noticed that the signs weren't exactly what I ordered (the lettering was missing the white color) and I took pictures and emailed customer service. I was hoping to receive a response within a couple of days but instead, I got a response from Abby, in customer service, within a couple of hours. She was AMAZING and handled the situation quickly and completely to my satisfaction. The quality of the signs is what I hoped for at this price point. I will certainly be ordering from them again. Thank you so much.

Thumbnail of user jeremysnyder1
1 review
1 helpful vote
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April 21st, 2023

Signs.com sent me boat decals rather than boat lettering and were unwilling to make it right. After an hour conversation, where I showed them that when you upload an image the website would switch from boat lettering to boat decal without an alert, I received a call back from a manager telling me that they would credit my account 30%. 7 days later, nothing is in my account and I am receiving no email responses. I was not happy with a 30% credit to my account but felt I had no additional recourse. The worst part for them is that I have spent thousands of dollars with signs.com and rather than have a happy customer and a loss on a 200 dollar job they have lost a customer that will make sure people think twice before using them.

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Thumbnail of user jand250
1 review
0 helpful votes
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October 9th, 2020

I couldn't figure out the self-design, and so the designers made the sign for our glass door. I had to reorder an additional name to be added months later, and they pulled the right design and got that added immediately. Highly recommend.

Thumbnail of user ambers274
1 review
1 helpful vote
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March 14th, 2020

They Look great! Very happy :) I'd definitely come back and get more when I need. The only thing I'd say is that the packaging wasn't great. They slid to one end and one end of each was creased and wrinkled. Maybe bag and tape to the cardboard insert?

Thumbnail of user stephanh23
2 reviews
0 helpful votes
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June 15th, 2020

Great custom signs and excellent people helping me. The colors are perfect. Signs. Com custom made my sign from a photo I had of what I wanted the signs to look like. I would recommend them to my friens anytime.

Thumbnail of user harolds305
3 reviews
0 helpful votes
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October 23rd, 2021

Excellent and Fast Service, User Friendly Website. Have used several time in the past and will continue in the future. Always satisfied with the products. I HIGHLY recommend this Business for all your sign needs.
My compliments to Bronwyn Himes excellent Customer Service Rep.

Products used:
Metal Sign

Service
Value
Shipping
Quality
Thumbnail of user jaya248
1 review
0 helpful votes
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June 5th, 2020

Thanks for the quick delivery during these hard times. Great product. Very helpful service they helped sharpen my image up and fit perfectly on my mask.

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Racquel F.
Typically does not respond to reviews

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