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SilkFred has a rating of 2.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. SilkFred ranks 236th among Women's Clothing sites.
I'm so happy with my new dress! It arrived on time and fitted perfect. I have spent ages browsing the website and there are so many gorgeous items! Will definitely purchase something else again soon. Five stars!
I ordered 3 garments, 2 the same size. The fit was so poor. Not sure what body shape it would have fit but it was hanging around the chest and tight on the waist. I would now need to pay a seamstress to make them wearable. I am a typical shape. 14 DAYS TO RETURN. Beware! Now refusing to accept returns and no discretion at all. No credit note possible. Would not order again. Now stuck with 3 useless items costing £100's
A parcel went missing which got sorted very quickly and re ordered. Would definitely use this company again
Helped with my query's promptly, by email, very efficient, and also easy to return, the items I don't want
Hi Denise, Thank you for leaving us such a great review, Its so lovely to hear we are listening and resolving our customers queries :) - Thanks again Emma x
Very please with the customer service I have received regarding a return. Efficient and helpful. Thank you
I am so pleased we were able to help you with your query Sara. Thank you for taking the time to leave us such a great review:-)- Faye, SF Team x
Great clothes, latest fashion and very helpful, love this site. Also reasonably priced. Easy to deal with.
Hey Dianne, Thank you for taking the time to write a review, I am so happy that you were pleased with your order and the service we have provided :) - Emma SF Team x
The customer service team at SilkFred are extremely efficient in answering any queries. Deliveries have been good too during these weird times
Hey Tracey, Thank you for your great comments, its great to hear that we are providing an first class experience for our customers, and your order arrived in a timely manner :) Emma SF Team x
SilkFred is an outstanding shop beautiful clothes shoes bags etc. Super fast delivery service and excellent customer care. Highly recommend
Thank you, Caroline! We love hearing your thoughts and I am so pleased you enjoyed your shopping experience with us:-) - Faye, SF Team x
After getting my wife's Christmas Presents from SILK FRED she was very happy with the quality and I was happy with the service and price.
Tip for consumers:
What do you think would have been helpful to know?
Products used:
Ladies clothing, Shoes.
Hey Andrew, Thank you for taking the time to write a review, I am so happy that you were pleased with your order and the service we have provided :) - Emma SF Team x
Gain trust and grow your business with customer reviews.
Hey Julie, Thanks for taking the time to write a review, We are so happy the team were able to get your query resolved for you quickly.
Best Wishes
Emma