Silver Gold Bull has a rating of 2.9 stars from 233 reviews, indicating that most customers are generally dissatisfied with their purchases. Silver Gold Bull ranks 5th among Gold sites.
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After an easy setup of my account and placing an order. I received a phone call welcoming me and congratulating me on my first order. Super easy to make payment. Just like paying you cable bill. Tonnes of communication about my shipment with signature required and shipped through Purolator. Upon receiving my order it was exactly as expected. I will be ordering again. Thanks guys, you rock
Their platform promises attractive returns, but it's all smoke and mirrors. I strongly advise against getting involved with Silver Gold Bull, as my experience suggests they are operating as a scam. Be cautious, as engaging with them could lead to financial loss and other negative outcomes. I was able to recover my money, but it was only possible through external assistance. (I used their website URL as my display name and profile picture on this review in case anyone needs help or wants to reach out for support). Note: Due to the strict policy here, I'm sharing this purely to help others recover their funds.
Their platform promises attractive returns, but it's all smoke and mirrors.
I strongly advise against getting involved with Silver Gold Bull, as my experience suggests they are operating as a scam. Be cautious, as engaging with them could lead to financial loss and other negative outcomes. I was able to recover my money, but it was only possible through external assistance. (I used their website URL as my display name and profile picture on this review in case anyone needs help or wants to reach out for support).
Note: Due to the strict policy here, I'm sharing this purely to help others recover their funds.
Many delays in shipment in sending a simple bar. Their return policy is horrible, and customer support is not helpful at all. I would not trust this company to conduct a safe shipment.
They are not trustworthy and would steal your money. I am a victim of their scam. I was only able to recover my crypto with D a t r e k R e c o v e r y and give no 2 cents about them anylonger. Bunch of creeps they are!
Tip for consumers:
I was only able to recover my money with Datrek Recovery who were very compassionate and dedicated. I have attached the screenshot from my recovery process with them
Products used:
Crypto investment
The king Charles Britannia 9212 arrived with small chip on the rim of the coin. I purchased 8 sovereign mint coins 4203 which showed up the same as 8854 on my order. Not a big deal to me really, but I was hoping for some variety. Shipping was fast. Over all I am still pleased.
Just bought 10 Royal Canadian silver bars that were listed as new and uncirculated. I waited for the spot price to drop and this company had the best price. Now I know why, when they arrived they were secondary market bars, all scratched, couldn't hardly read the serial numbers on some and one was tarnished so bad it looked green. Immediately called and spoke with sales and they admitted they were secondary market, he even said they had received other complaints and that management had been made aware. They offered me 200 toward a future purchase which is a joke compared to my loss on 10 bars, other companies are selling these size bars at 100 less per bar on the secondary market. Stay away from this company. The one picture is from their add and the other is what I received. Most of the bars were from 2016-2018, far from new and uncirculated. Buyers Beware!
Hello Bob, so sorry to hear things didn’t go quite right with your order. We attempted to get in touch earlier today because we’d really like the chance to make this right. One of the options we had given you was to return and refund the unsatisfactory bars, but we did not hear back from you on that. Please give us a call at (877) 646 5303, or email wecare@silvergoldbull.com and a member of our team will be happy to discuss the options with you.
A great site to find some unique silver bars/coins at very competitive prices. However, don't expect them to be in pristine brilliant uncirculated condition. Some of my 1 oz silver rounds are scratched up. Also, the 10 oz silver coins come with capsules that are also very scratched up, too. Feels like a second-hand coin. I guess you pay for what you get.
I ordered a 1KG silver bar from Silver Gold Bull. The email came and said not to accept the package if it was "tampered" with as they are not responsible. This was not disclosed at the time of the order. So the courier left it on my door with no signature. Luckily it was there after sitting for 4 hours. The bar is poor quality and is not worth buying
Good... my only concern is that I would like a more discreet delivery process. I would prefer that there would be some way that I could pick up the product directly. I don't like having my name and address on the package going through several third party hands. A smart criminal could figure it out and that would put me at risk.
The first time we ordered everything went fine. Got the email with the tracking number, new exactly where the package was with the FedEx app.
The second order we made however, was the complete opposite. I never received an email stating my order had shipped, was never given a tracking number…. It was only by chance that someone was home to sign for the package.
The second time it was shipped with UPS and even if I did have the tracking number UPS doesn't give you the ability to track a package right to your door as FedEx does….
The products themselves are of great quality though…. They just need to communicate better
Purchased a 2.5 peso gold peso from this company. I never received it. Shipper stated they never received the item.
Then they got the item and they sent it back to them and they're telling me that they didn't receive it from the postal service.
I take it that it's lost in the mail it is insured on their part. I requested a refund instead of the coin, they told me that they would buy it back at the cost of gold now meaning I would lose out of my full purchase money.
The item might have been shipped but it was also mailed back to them for insufficient address I don't understand I do know that it was insured.
I had to open a case up with PayPal and my bank my bank is looking to file fraudulent activity against them they're still denying me my refund as of this day.
Very horrible people very horrible.
I would not do business with these people this is not advice this is an absolute warning!
Products used:
I never received my item!!!
Hello Mark,
Thanks for taking the time to leave us a review and for speaking to us about this by phone. According to our records we were able to reach a satisfaction resolution. We do value your business and appreciate the feedback as well as the opportunity to resolve the issues. Please give us a call back to discuss if you any additional concerns at (877) 628 5303 or email me directly wecare@silvergoldbull.com
Dealing with SGB was straight forward stress free. That being said, having Canada Post arrive at my home and NOT even try to deliver my package was infuriating. My son, alerted by my dog, watch the driver exit the delivery van and walk up to the door. Knowing that a SGB was expected my son met the delivery driver at the door. The driver tried to hand my son a " failed delivery notice" which my son refused to except. After a minute of standing his ground, refusing the notice, the driver went to his van and retrieved my package.
Bottom line, the driver never intended to even try to deliver my order but was forced to when confronted by my son.
We have been customers since 2012 and this is the first snag we ran into.
We placed an order on September 28th, 2017 for 3 RCM 1oz Gold Bars because the website said they had unlimited stock and after 2 weeks we got concerned and we called to ask why we had not received our order yet; since it had never taken this long before. And we were told that they hadn't received the shipment from the Mint yet. If we would have known that Silver Gold Bull didn't have stock; we would not have placed an order. Because that $5,000 was part of our life savings and 3 weeks was a very long time for our "money" to be in Limbo. The website should reflect the "real stock quantity". Brian & Joanne
I buy silver for my grandsons. I like the site and values. They are honorable. I continue to buy as I can afford. Great nest egg for the 3 of them in time! This will be a treasure they will inherit in time.
Great website design, easy to use/navigate. Huge selection of different weights. Fees are lower than other gold buying sites. Will definitely be buying more.
We have bought multiple times and had no issues. Turn around time was awesome. Returned receipt day of wire transfer. Package delivery 2 days later every time.
Silver Gold Bull is my preferred online dealer. They have an easy to use website, competitive pricing, and always accommodate me on my shipping needs. Great company!
Excellent prices, website and order placement. A1 email follow-up. Tough packaging. Received within 3 days by Post. Silver Rounds were pristine. Can't wait to order again!
No issues or problems, so keep up the good work. I have ordered twice and have received my product timely. Great service, in my opinion this is how you maintain a solid customer base. Thanks!
Very happy with the quality of everything and most impressed that bitcoin is now accepted as payments. Because of this i will be buying LOTS more precious metals from here!
I've been a return consumer for months now. This is a solid company. Thanks for giving me the opportunity to store real money in my investment portfolio.
I have been with these guys for over two years now and have not had a problem yet,, thanks for all you do,,
Buy soon the price will be going up soon :)
Silver Rounds or ingots, from Silver Bars as well as uniquely shaped Silver Bars. You got to love Silver. And I buy mine from Silver Gold Bull. Collecting the oddities in Silver Rounds or Silver Bars is fun and it's an investment to hang onto or hand down. No matter how you buy your Silver or Gold, they will always hold their value as a precious metal. Buying your Silver or Gold from Silver Gold Bull makes you a smart stakeholder in your future and a smart shopper too.
An anniversary gift for my wife that she loved!
Top notch product. Secure shipping. I recommend silver gold bullion for everyone looking for quality products!
I bought a few 1/10 ounce silver coins and they were exactly as depicted and if high quality. The shipment came very quickly in a secure stealthy package. I'm very pleased and actually ordered more.
Silver Gold Bull US is The United States' leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!
Hello Bob, we're sorry to hear your experience didn't go too well. We would be happy to help find a solution for you. Please give us a call at (877) 646 5303 or email wecare@silvergoldbull.com so that we can discuss about improving your experience.