Sirius XM

Says it's commercial free...it's not. I hear ads all the time about upcoming concerts and events. A promotion is an ad...helping others make money. The worst part is the talking. I don't care why or when a song was made...stop giving histories on EVERY song. Some DJ's need to retire. I'd recommend Pandora or Spotify...no commercials if you pay for it and it's just music.

I guess everybody has to make a buck somehow. They seem unscrupulous. If you cancel, get a cancellation number in writing. Don't fall for, "OK thanks, your account is cancelled." That statement appears to be just the first step in a long and growling cancellation process.

A despicable company that should be avoided at all costs. They are deceitful thieves that will steal from you. They hide their true cost with BS introductory rates then charge through the nose for crappy channels that do nothing but play on a loop. They should go to jail for theft!

I have had Sirius XM for a number of years and each year they automatically increase the rate by 250% even though I have it in writing and voice mail of what this year's rate will be. But this makes no difference. They are counting on their customers not monitoring their credit card and so the scam continues.
Wish I could give them less than a 1 star rating.

SiriusXM is a waste of money and an unscrupulous business. They offer sweet deals to get you to sign up then they steadily increase your bill counting on their customers not to notice. Instead of rewarding long-time customers, they penalize you by raising your rates every year and don't think you can easily cancel, oh no they make that very difficult and time consuming.

I wanted to check on pricing for a car I bought my daughter. In checking - they signed me up for a free trial even though I didn't want one. It took me 30 minutes to cancel. I tired a chat agent = not helpful and two calls to customer service. Worst experience ever. After 12 year on my regular car thinking about cancelling. If there is a class action lawsuit - I want to be a part of it

Attempting to renew my subscription and customer service is refusing to help me. I've been left online with no response multiple times. I requested a link for my payment be sent, and still haven't received it. I've been hung up on multiple times. They are the worst. Maybe if they had a call center based in the US with English speaking reps, it might help.

We have been a customer of Sirius for years. Each year after our contract ends Sirius begins charging our credit card a ridiculous monthly rate. Last year we again negotiated a new program but advised we did not want an automatic renewal. Sirius began charging us again this year. We contacted customer service who stated we did authorize the charges which we did not. The customer service supervisor was rude, condescending, and refused to refund the unauthorized payments. Beware if you sign up with Sirius, they keep your card on file and at the end of your contractual year take the liberty to charge fees unauthorized.

Have been with Sirius a number of years. My auto-payment was $10.52.
In August, my auto-pay went to $29.30. Sirius did not notify me that they changed my plan to Platinum. (I had the basic plan for years.)
Also, there is no history to review on their site.
When you call Customer service, their recording says that they are busy, and prompts to give permission to chat through message. When you message, it does not send, and so you have to call again.
When you do get an agent, they try to keep you as a customer...
I ccancelled! So wrong!

Sirius XM has one of the worst customer service I've ever dealt with! All calls are routed to a center overseas & you can't instance the representative 's broken & highly accented English. Very difficult to cancel services. They insisted you answer multiple questions each time rephrasing exactly what they just asked. Will not accept "I want to cancel my service & don't ask me more questions" as a response. Take at least 30 minutes to cancel service & then they will continue to charge you after you have canceled, resulting in another 30+ minute call. Avoid this company.

More & more they blackout Triumph 111 due to sporting event. Not just a few hours but 6 or more. Subscription canceled, so disappointed in you SiriusXM
I don't even want to give one star, are there negative stars?

The On-Line product, clearly cobbled together by dim chimps. Need to reboot frequently. Constant messages: "Trying To Connect". Impossible to simply have music in the background.

Hundreds of channels with loud, discordant noises for children. Classical choices limited to their entire collection of 100 CDs. Half of the CDs are 20th century sonatas for trash can lids and stepped-on $#*!cats.

They should pay subscribers for victimizing them.

I had Sirius XM for the past several years. I used to get a renewal notice. This round they just decided to up the price at three times what I was paying. Called them on it and they got rather rude in that they don't bother letting you know if any promotion has expired. They just raise the price. I have canceled my service as they are not worth it.

Got a free trial and let it expire without renewing. Hounded for 8 months via snail mail and email. Did not respond. Then got a pretty good deal via email for $5 a month and free echo dot. Called to reconnect the service. Got a rep who couldn't speak English very well and he kept saying the same thing over and over. Finally, he spoke slower and said "you realize there are taxes and fees of $6.76". I said "total or per month?" He said "per month". I thanked him for his time and told him good bye with sounds of him trying to make another deal as I hung up. They will nickel and dime you to death. And after a year, your service goes to $17.99/month…before fees and taxes. No thanks. I'll keep my apple car play.

I've had XM for years and I was very happy you played songs I haven't heard in a long time. But now the problem is these DJ's won't shut up and with them talking nonstop it's the same as having commercials. And seems like they have the same guest DJ's who play same songs by the same artist. I listen to lithium channel basically rock genre. The problem with this is lithium which used to be awesome now it's the same artist STP, soundgarden,rage against the machine, Alice In Chains and Pearl Jam. I hardly ever hear nirvana if it is it's just those same songs also! Doesn't Pearl Jam have their own station!? I love all these band especially nirvana I do t get why you can't have a variety of grunge and alternative rock on this station!? And please cut the DJ's time down I'm paying for music not 3-5 minute from these DJ's talking about the same thing every time!

Worst company ever. They don't fu**ing understand that when you say no to them it means no... they don't understand and they keep harassing you... I've had almost 200 phone calls asking me to sign up with them when I've clearly told them no... stop acting like zionists and listen to your customers. If they say stop attacking, stop it. Complete bunch of tw*ts!

These people have called me in 4 hours, same day over 24 times and I have blocked every single number. I'm giving them a one star they're spamming my phone I keep blocking the number I don't know how to make them to stop calling me! Are they inconsiderate, yes I think so. Wow they practicing bad Business. I think it's against the law to spam somebody's phone like 24 times in less than 4 hours. I've got a record of it I'm going to figure out who to call and report them.

It's obvious there is no laws and justice in this country, to let a '' Ali Baba Cave " like this trashy SiriusXm radio manipulate ignorant and naïve clients without any ethical or moral restrictions... they start with $20/month and they bargain with the client to get $6/month ( that's what just happened with me, and this it the 6th year with them) once the enrolment is completed after 6 months they automatically renew on $20/month, so i have to call yell at them, insult them, etc... then they agree on the $6/month for the next 6 months. Their NON-English speakers customer service barely can speak and explain and mostly apologize to clients. This is my last renewal with them, it's a trashy company with no self respect and no ethics at all, this is a real dumpster.

My wife bought a new vehicle in June and added Sirius XM when the promotion expired. Signed up for a year and was told I had to wait 1 month to get it changed from auto renew to bill pay. I called today as per my notes and was told that this cannot happen. I ask to be transferred to a supervisor and was told they were sorry that I was told incorrectly by their representative, but there was nothing they could do. The customer service for Sirius is horrible. Never can get a straight answer and I am past fed up with the BS. Will be discontinuing service on this vehicle just as I did on my car several months ago. I haven't missed it yet and won't miss it when I discontinue the service on this vehicle. If they would just do what they say it wouldn't be a problem, but they don't care. Sadly this is very common in the times in which we live.

Its a trap they Sirius say its free but they want you to give them a credit card or a debit card so that way when you forget to cancel there still getting your money. I think if they say free then it should be no strings attached. So don't fall for free quote unquote.

Really love the service but the app stops every 15 minutes and needs to be restarted. Radio in my car is useless because there are issues with my antenna. Not their fault but this means I have to rely on the phone app and having to restart the app every 15 minutes is not safe while driving. I also listen via the website which is beginning to have the same issues now. A real pain. Their help sucks, they just tell you to reinstall the app which does nothing. Looking at the reviews you can see that this has been an issue for quite some time, over a year for me now, but they don't seem to care. Once my term runs out I won't be renewing.

It takes forever for them to understand what "cancel my membership" means. After I actually got them to cancel after an hour of me telling them to cancel it, they "canceled it" a month later they charged my card again and wouldn't stop harassing me till the charge went through though I explained I already canceled the membership. I recommend getting Spotify premium, it's 100 times better than XM, can hook up to blue tooth, has a ton of playlist and podcast to choose from, and you don't have to argue with someone when you want to cancel.

The photos are from the second time I tried to cancel. I tried to cancel three times.

Siriusx are worse than scam callers. They won't stop calling, emailing, and mailing me. I didn't even sign up for they're $#*! service, I got automatically signed up because i got a new car. I tried calling, emailing, and requesting for deletion, but none of them work. They even started resorting to putting IMPORTANT in the mail they send to make me open them. The most desperate company I have every seen.