Sirius XM

I got Sirius XM as part of a new car purchase. It "expired" after about 6 months and they called to offer an extension for a few months at $2/month. After the $2 extension expired, I assumed it had expired as they indicated it would but now I find they've been charging me $30/month since the inexpensive extension expired.

I canceled this morning. As others have mentioned, the process takes a while (I used the chat service) but it went reasonably well and can't complain (much) other than I feel like I should be able to cancel service without having to spend 45 minutes chatting online to do so.

I recommend proactively canceling service if you don't use the "free" trial service that comes with the car.

Deceitful and very sneaky. They raise the prices without as much as an amail, even an auto generated one. And when you want to cancel, it seems like you have to go through more pains dealing with various other options at lower costs etc...just BS from this company...if you have a cell phone and a newer car with Bluetooth, get your music, news, podcats for free...

Honestly only gave this 1 star cause I didn't have a choice, but if it was up to me -5 stars. I hate this company so much,, I don't normally write reviews but the one has been a headache. False advertisements and they charge more than what they say they're gonna. And good luck trying to get it canceled. They just hang up on me. Asked me my to stop payments and they weren't able to. Just please don't fall for this trap. I'm writing this review so nobody will be dumb as I was and made the same mistakes. Your honesty better at just getting Spotify

Talking to Sirius xm, 1st they won't honor the Samsung agreement, they want a physical letter, even if you use the link at Samsung. 2nd the Sirius xm rep would not stop talking even after I said good by 3 times.
That's just plan rude, they must be paid by every word they say!

The last few years I have paid for 2 vehicles and have had a good deal. This year they took money off of my card without my permissions When I called he told me the price went and I had to pay the new price. I told him I need a better deal and he told me that there was not any thing but $89. A year so I told hom I wanted my money back and he told me I was only getting back $27. Back out of my $56. Bad business. Bad customer service!

When I purchased my car the dealer wouldn't let me leave until I set up sirius xm... this is a bad practice, I forgot to cancel and they automatically charged my card. Then I cancelled when I saw it and they have been calling me daily for over three months... this is harrassment. I am about ready to get an air horn and blow it everytime they call me. The calls start as early as 7 am and continue until 9 pm. Don't let the dealer activate it on your car unless you really want it. I wish I knew of their inablity to accept no for answer.

Not only did it constantly Acquire signal but when I tried to cancel the Indian Rep (Seems to be only ones who answer) tried to beg and plea for us to stay offering it for 0.99 a month. Are you that desperate for customers? Then when we canceled he told us we owe $8.00. When asked how we owe this money he said "Not all of it went through on previous month" Not all of it? You charge my bank so how could you take a partial. My bank says other wise. Granted not that much money so Im not that bother but just the moral factor alone that you made it up and it makes no sense to charge someone for leaving. This company has had law suit after lawsuit for releasing costumers information as well as fraud. Makes sense now. Avoid them all together.

Always charge more than price agreed upon. Always offered me a reduced price to avoid cancellation or new reduced subscription price being offered, but, check my account and always more than was agreed upon. I am done with this company. Can't trust them anymore.

They keep charging my card after I have called to cancel. Every year they keep charging and still claim they have no record of my calling to cancel. I will cancel the credit card before I allow another charge. These people are scammer scum.

They make it way to hard to cancel. I cancelled because the xm In my jeep isn't working. This morning I get a charge on my card to extend my FREE trial. Called them told them it was cancelled and I don't want it. Only after I said I was writing a review about it did they refund the money. It took almost 2 hours to get it done and then more time to make sure it was cancelled. I wouldn't recommend signing up unless you are positive you want it

I decided to cancel my membership and even after it's cancelled, I still get "courtesy" calls explaining what their new deals are. Not only that, but when you tell someone you're not interested because you've canceled, they keep talking over you to get their point across. This is why telemarketers in general get cussed out on a daily basis because you won't take no for an answer. Stop calling people who no longer receive your services!

Omg - renewal every year is brutal, the folks in some other country will tell you one rate and try to pad other costs, don't give them your credit card :/

I wish I could give Sirius XM zero stars, because that's exactly what they deserve after my horrendous experience with their service. For the past 13 months, I've been unknowingly hemorrhaging money to them for a service I never signed up for or used. It's the kind of nightmare you'd expect from a shady operation, not a supposedly reputable company.

First off, their billing system is an absolute mess. Somehow, they managed to link my card to an account that doesn't even belong to me. Despite multiple attempts to rectify the situation, they continued to debit my account without my consent or authorization. It's bad enough to make an honest mistake, but to compound it by refusing to refund my hard-earned money is downright disgraceful.

Their customer service is equally appalling. Instead of taking responsibility for their error and promptly issuing a refund, they offered a half-baked solution that does nothing to compensate for the financial burden they've placed on me. Their idea of resolution? Cancelling the service of the individual whose account was erroneously linked to mine and removing my card details from their system. But what about the money they've essentially stolen from me? Apparently, that's not their concern.

Sirius XM's lack of accountability and disregard for their customers' rights is utterly unacceptable. It's clear that they prioritize their bottom line over basic principles of fairness and integrity. Save yourself the headache and avoid Sirius XM at all costs. There are plenty of other legitimate and ethical companies out there that actually value their customers and provide the service they promise. Sirius XM is not one of them.

At the begining is nice to hear songs and artists that probably I forgot about it, but, after 3 or so months, the only good thing is that there are no commercials but the stations repeat over and over the songs day after day like commercial stations, is like there is a recording and they not even care to do it once a week, same songs played every single day, I give it 2 stars because the quality of the sound is good otherwise I will rate it with just one, but at the end, is not worth pass the trial period.

I called to cancel my subscription and gave them all my information twice, she gave a verification number then gave me another phone number to call to cancel which is 1x800x373x3411 and it was recording on how to save on car insurance. So I hung up and the 1-800 number called me back with another recording. I tried to call the number back that I talked to the lady on and no one answered just a recording of Sirius XM. WOW it doesn't even deserve a one star rating.

Because I lease vehicles I get the service free. When the subscription expires. I get at least a half a dozen people telling me different prices. I tell them to cancel the service. They tell me the service canceled January 20,2023. I get a bill in the mail for $35.93. I pay it. I come home today with a bill for $92.66. I called them to find out what the issue is. Their response is, it's for the rest of the subscription… That I never agreed to? This service is very suspect. Even if they offer it for free do not take it.

I called and spoke to 2 different people. I signed up for the 5 dollars for 12 months deal.
I called back when i seen that instead of special for 12 months. They yall going to make it 38 dollars am months. Siriusxm is Trash and can kick rocks never again. There Is free radio and other free music apps. YALL ARE TRASH. IF 8 COULD I WOULD LEAVE ON STARS. B.S.A. TRASH.

Why do they need to change something that works? I can't see my saved list, I can't see what's playing on channels, its hard to search now.

Sirius XM does not care for their employees. My fiancé worked with Sirius xm for over a year. She had 1 bad call and they fired her. 1 bad call and they don't consider she works for a living to survive, SiriusXM doesn't consider the reality that their employees work so they can afford to live. I canceled SiriusXM and from now on everyone I know is going to know how bad they are. I will never recommend SiriusXM to anyone. In fact I will talk bad about SiriusXM to everyone and I will tell them how bad my experience was. The only reason I even considered having it was because my fiancé worked there. I ended my subscription and I won't subscribe ever again.

I have had Sirius XM on and off a few times. Every Time I stop using them I say I'm not gonna to use them anymore because they call me like their Deat collectors and I owe them money. It gets to the point to almost harassing and a few times I have blocked the numbers they've called me from just to get ot to stop for a little bit.

I am so dissappointed with how SiriusXM is set up. Absolutely no option to cancel ypur subscription when you want. They try to upsel and even when you contact them they still try to upsel when I made it clear that I do not want it. I cpuld have kept it if there was some flexibility with cancellation like amazon music or other streaming services. I will never sign up with Sirius again. Very dissappointed.

Another unhappy customer, this co. Renews contract without notification.
And to add insult to injury they up the price have had it with these businesses practices.

Great deals on yearly subscriptions, very pleasant customer service. Please keep HOWARD on. Give him whatever he wants so he doesn't retire. Nice work with the Fantasy Football choices as well.