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2022 SITEJABBER AWARD

SiteGround

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Overview

SiteGround has a rating of 4.4 stars from 560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team, and response time. SiteGround ranks 5th among Web Hosting sites.

  • Service
    127
  • Value
    119
  • Shipping
    17
  • Returns
    23
  • Quality
    111
Positive reviews (last 12 months): 94.7%
Positive
18
Neutral
0
Negative
1
View ratings trends
37
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How would you rate SiteGround?

Reviews (560)

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Reviews that mention popular keywords

customer service (110) support team (29) site ground (26)
Thumbnail of user thomasd847
Spain
1 review
0 helpful votes
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August 2nd, 2020

Night and day these guy's and girl's are there excellent chat system. Called at midnight and got a reply straight a way, thanks peter m for helping

Date of experience: August 2, 2020

Thumbnail of user raym358
Connecticut
1 review
0 helpful votes
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October 4th, 2020

I expect and always receive fast support and a solution
That is why so many others highly recommend Siteground hosting
Thank you

Date of experience: October 3, 2020

Thumbnail of user chetang3
India
1 review
0 helpful votes
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December 9th, 2019

Nikola you're the man it only took 10 mins less to solve the problem. Great service guys. I appreciate it so much.

Date of experience: December 7, 2019

Thumbnail of user timw384
Virginia
1 review
0 helpful votes
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December 9th, 2019

Customer service and tech support is excellent. I was able to quickly resolve the issue I was having with a php error.

Date of experience: December 8, 2019

Thumbnail of user tomd520
GB
1 review
1 helpful vote
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May 20th, 2020

Have been with Siteground for a while now and have always found their technical service and knowledge first class. Really recommend them!

Date of experience: May 20, 2020

Thumbnail of user chandans34
India
1 review
0 helpful votes
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November 5th, 2020

I had some speed issues my website. They solved very quickly. I recommend them. Thanks. Chandan singh

Date of experience: November 4, 2020

Thumbnail of user trentr26
Texas
1 review
0 helpful votes
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August 7th, 2020

Just great help in chat and with tickets - really like this company! I have used them for years and I suggest them to all my clients.

Date of experience: August 7, 2020

Thumbnail of user shikhag12
India
1 review
0 helpful votes
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December 22nd, 2020

The assistance person is very helpful and did her best to resolve the issue we faced. I am thankful to the siteground team for helping me

Date of experience: December 22, 2020

Thumbnail of user noahj31
Ohio
1 review
0 helpful votes
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December 9th, 2019

Everyone is always so helpful and knows what to ask And 9 times out of 10 they will able to solve what you have going on!

Date of experience: December 7, 2019

Thumbnail of user galig2
Israel
1 review
0 helpful votes
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December 29th, 2020

The operators are always professionals, know the material and only a minute waiting time! Recommended

Products used:
webhosting

Service
Value
Quality

Date of experience: December 28, 2020

Thumbnail of user jannet6
Finland
1 review
0 helpful votes
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June 9th, 2021

Siteground's customer service is the best I've ever experienced on an online service. Highly recommended.

Service
Value

Date of experience: June 8, 2021

Thumbnail of user yasminew8
Australia
1 review
0 helpful votes
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August 10th, 2021

Siteground has amazing care and support. I was put in touch with Elian and he helped resolve my issue within minutes. Couldn't recommend more.

Service
Value
Quality

Date of experience: August 9, 2021

Thumbnail of user isahb
Nigeria
1 review
0 helpful votes
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September 27th, 2020

This person is very friendly and nice, talk wisely and educated. I wish whenever I contact SiteGround to meet with. :)

Date of experience: September 27, 2020

Thumbnail of user williep70
Turkey
1 review
0 helpful votes
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December 20th, 2020

The customer support person was very supportive and knowledgeable, and I thank him for his advice. Keep up the good work.

Date of experience: December 18, 2020

Thumbnail of user andreb220
Canada
1 review
0 helpful votes
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October 28th, 2021

Great technical support that solved a display problem on my website. The chat support fixed the issue in under two minutes.

Date of experience: October 27, 2021

Thumbnail of user tasosk5
Greece
1 review
0 helpful votes
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May 1st, 2020

Whatever you may need, experts are always by your side to help you. Fast hosting and many choices to select from

Date of experience: May 1, 2020

Thumbnail of user ayac5
GB
1 review
1 helpful vote
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August 26th, 2020

The customer service very good response but the tecnical Support SUPER SLOW. Even I sent email to *******@siteground.com... NO RESPONSE WHAT SO EVER.
I PAID and can not LOGIN.

Date of experience: August 25, 2020

Thumbnail of user robertw2152
Arizona
1 review
0 helpful votes
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October 20th, 2020

You definitely get what you pay for with Siteground. Super fast loading time, incredible support. I wouln't go anywhere eles.

Date of experience: October 20, 2020

Thumbnail of user marcusd113
Florida
1 review
0 helpful votes
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April 20th, 2020

SiteGround is the best hosting service for Wordpress I ever had and the customer services are 5 stars!

Date of experience: April 20, 2020

Thumbnail of user subhashn1
Qatar
1 review
0 helpful votes
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December 10th, 2020

The support that I received is excellent and it ensured smooth functioning of our site. Thank you very much for the timely and appropriate support.

Date of experience: December 9, 2020

Thumbnail of user matthewh868
New York
1 review
0 helpful votes
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April 7th, 2020

I used them for years. Very little trouble. The support chat is easy to use.
I use the multi-site plan and it's a good value.

Date of experience: April 7, 2020

Thumbnail of user jodis310
California
1 review
0 helpful votes
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December 22nd, 2020

I rarely have to contact support but when I do, it's always quick and easy via chat. I love SiteGround.

Date of experience: December 22, 2020

Thumbnail of user bazb4
Australia
1 review
0 helpful votes
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September 4th, 2020

Would thoroughly recommend Siteground to anyonewanting hosting and 24/7 support. Always seem to be able to fix any problem I have had. Legends!

Date of experience: September 3, 2020

Thumbnail of user sanjayg26
Canada
1 review
0 helpful votes
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November 3rd, 2020

Fantastic support. Always have a positive experience with their support team. Highly recommend them!

Date of experience: November 3, 2020

Thumbnail of user kanl2
GB
1 review
0 helpful votes
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May 27th, 2020

Nayden N is a an absolute star!
He calmly sorted out the total mess I managed to get myself into. An asset to the company.
Thanks again :)

Date of experience: May 27, 2020

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