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2022 SITEJABBER AWARD

SiteGround

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Overview

SiteGround has a rating of 4.4 stars from 560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team, and response time. SiteGround ranks 5th among Web Hosting sites.

  • Service
    127
  • Value
    119
  • Shipping
    17
  • Returns
    23
  • Quality
    111
Positive reviews (last 12 months): 94.7%
Positive
18
Neutral
0
Negative
1
View ratings trends
37
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How would you rate SiteGround?

Reviews (560)

Rating

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Reviews that mention popular keywords

customer service (110) support team (29) site ground (26)
Thumbnail of user christinep512
GB
1 review
1 helpful vote
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August 17th, 2020

I struggle with the technical stuff on my Wordpress site and my problem was dealt with quickly and efficiently.

Date of experience: August 17, 2020

Thumbnail of user uxaira
AE
1 review
0 helpful votes
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September 21st, 2020

Very co-operate and robust support. Much appreciate the staff member's response time and expertise.
Very caring and understanding.

Date of experience: September 20, 2020

Thumbnail of user umarz5
Saudi Arabia
1 review
0 helpful votes
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October 8th, 2020

The siteground support team is very cooperative and supportive. I appreciate their support team for their quick response.

Date of experience: October 7, 2020

Thumbnail of user ajitabhr
India
1 review
0 helpful votes
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September 4th, 2020

Tech support is very nice. I love to site ground. Very easy to take help always. I think everything is ok.

Date of experience: September 3, 2020

Thumbnail of user victorj66
California
1 review
0 helpful votes
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January 13th, 2020

The Chat support as well as the phone support is top notch. Now that I now they have domains, I will go to the as a one stop shop from now on.

Date of experience: January 13, 2020

Thumbnail of user wymanm
Kentucky
1 review
0 helpful votes
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December 10th, 2020

I had an issue with one of my sites at 9:30pm EST and so I got on with chat... they fixed the problem in 10 minutes. AWESOME!

Date of experience: December 9, 2020

Thumbnail of user abdelkrime
Morocco
1 review
2 helpful votes
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May 4th, 2020

I get quick support for every issue I face, the support and hosting is important for beginners and experts searching web hosting

Date of experience: May 4, 2020

Thumbnail of user shawnw254
Philippines
1 review
0 helpful votes
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July 8th, 2020

Really appreciate their customer service help! Good Job! They really did the great job at the services!

Date of experience: July 8, 2020

Thumbnail of user guntert
Belgium
1 review
0 helpful votes
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May 6th, 2020

Support solved the problem and were very patient. Thank you very much, Konstantin and Mario. Great support.

Date of experience: May 6, 2020

Thumbnail of user al317
Louisiana
1 review
0 helpful votes
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September 13th, 2020

Very knowledgable staff when you have an issue you can't figure out. Changing the password for cpanel direct login without going through the account.

Date of experience: September 11, 2020

Thumbnail of user ahmedd28
Saudi Arabia
2 reviews
0 helpful votes
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December 18th, 2020

Excellent company, fast, strong template and also excellent support Thank you sincerely. Excellent support

Date of experience: December 17, 2020

Thumbnail of user ayushb3
India
1 review
0 helpful votes
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September 11th, 2020

Siteground never upset... best hosting i ever use. Technically knowledgeable team always solve my problems in seconds

Date of experience: September 11, 2020

Thumbnail of user antoniob123
Sweden
1 review
0 helpful votes
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January 7th, 2020

SiteGround guys are the best! Fast and detailed realization for any request. Highly recommend to anyone!

Date of experience: January 7, 2020

Thumbnail of user mohamedalio
Malaysia
1 review
0 helpful votes
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November 16th, 2020

Siteground support always meets my expectation, fast responses, high expertise and everyone is willing to help.

Date of experience: November 15, 2020

Thumbnail of user gauravk48
India
1 review
0 helpful votes
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May 24th, 2020

"Great job! Thanks for your support and patience you solved my problem "
Excellent understanding of the subject!

Date of experience: May 24, 2020

Thumbnail of user sjoerdv2
BQ
1 review
0 helpful votes
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November 17th, 2020

Great help from Ivan! He gave me the correct information about changing my Go Daddy DNS info. Now I can move on... thanks!

Date of experience: November 16, 2020

Thumbnail of user ofiri
Israel
1 review
0 helpful votes
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November 22nd, 2020

Representative has connected within less than a minuet.
Service was kind and helpful, as always.
Thank you!

Date of experience: November 22, 2020

Thumbnail of user diegoa66
Canada
1 review
0 helpful votes
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January 30th, 2020

Could not be more helpful;)
He helped me patiently throughout all of my questions and made the experience friendly

Date of experience: January 30, 2020

Thumbnail of user skl7
New Mexico
5 reviews
2 helpful votes
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January 9th, 2018

Seamless website transfer.
Superior support. They are on it.
Solid state drives.
Cloudflare comes along for free.

Date of experience: January 8, 2018

Thumbnail of user josephc2296
Canada
1 review
0 helpful votes
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July 13th, 2021
Verified purchase

Great and fast customer support. The Hosting Plans are reasonabely priced. Never experienced any down time!

Products used:
2 Years StartUp Hosting

Service
Value
Shipping
Returns
Quality

Date of experience: July 13, 2021

Thumbnail of user chandras58
India
1 review
0 helpful votes
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July 9th, 2020

Customer care representative helped me to understand my issue. She has presented all help, I needed.

Date of experience: July 8, 2020

Thumbnail of user matts930
GB
1 review
0 helpful votes
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December 2nd, 2020

Great support with fast and honest replies. The nice guy had an answer for all my questions very quickly.

Date of experience: December 2, 2020

Thumbnail of user fidelm28
Australia
1 review
0 helpful votes
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November 15th, 2021

Siteground are always so helpful and never make me feel like an idiot when I ask for their help. Cannot recommend them enough :)

Service
Value
Quality

Date of experience: November 14, 2021

Thumbnail of user estellee6
Maryland
2 reviews
0 helpful votes
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November 30th, 2019

Knew what the problem was immediately. I moved from tablet to laptop, added gmail and everything worked.

Date of experience: November 30, 2019

Thumbnail of user rossf49
GB
1 review
1 helpful vote
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August 17th, 2020

Yet again, excellent support and solutions given immediately. Online waiting time was only a few minutes.

Date of experience: August 17, 2020

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Company Representative

Thumbnail of user sitegroundw
SiteGround W.

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