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2022 SITEJABBER AWARD

SiteGround

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Overview

SiteGround has a rating of 4.4 stars from 560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team, and response time. SiteGround ranks 5th among Web Hosting sites.

  • Service
    127
  • Value
    119
  • Shipping
    17
  • Returns
    23
  • Quality
    111
Positive reviews (last 12 months): 94.7%
Positive
18
Neutral
0
Negative
1
View ratings trends
37
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How would you rate SiteGround?

Reviews (560)

Rating

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Reviews that mention popular keywords

customer service (110) support team (29) site ground (26)
Thumbnail of user sadaj1
France
1 review
0 helpful votes
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October 13th, 2020

Hi,
I would like to just mention that these guys have an impressive customer service along with a great platform, kudos!

Date of experience: October 13, 2020

Thumbnail of user anim9
RU
2 reviews
0 helpful votes
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July 12th, 2019

I had some experience with Siteground. Always excellent service! They solve my issues very fast. Thanks, team for your support

Date of experience: July 12, 2019

Thumbnail of user craigm822
California
1 review
0 helpful votes
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December 21st, 2021

Tech support fast friendly and got it done. Fixed my advanced dns issue in 5 minutes flat. :) Love these guys.

Tip for consumers:
Use em :)

Products used:
siteground hosting tech support

Service
Value
Shipping
Returns
Quality

Date of experience: December 21, 2021

Thumbnail of user shahadath6
Bangladesh
1 review
0 helpful votes
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May 9th, 2020

He helped me very cordially. It was super fast service. I am wonder with their support. Thank you so much

Date of experience: May 7, 2020

Thumbnail of user felicityc12
Australia
1 review
0 helpful votes
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November 6th, 2020

I love the team at Siteground as they always fix my technical problems. Will stay with them for a while.

Date of experience: November 5, 2020

Thumbnail of user godwinm4
Ghana
1 review
0 helpful votes
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September 4th, 2020

Very amazing and quick technical support service from the SiteGround team. Always satisfied. Thank you

Date of experience: September 3, 2020

Thumbnail of user mamadous9
Senegal
1 review
0 helpful votes
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November 3rd, 2020

Fast and effective, the tea was very helpful, even my request was unsual, the technical team helped me, thanks so much

Date of experience: November 3, 2020

Thumbnail of user leona54
Israel
1 review
0 helpful votes
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November 10th, 2020

Transfered to sitetools smooth and without bugs,
The support is amazing and trasferring ownership is genius!
LOVE WORKING WITH SITE GROUND - CLOUD ACCOUNT

Date of experience: November 9, 2020

Thumbnail of user devp10
Arizona
1 review
0 helpful votes
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September 29th, 2020

Nicholas was patient with a newbie, and guided me patiently to the solution. Thanks Nicholas you are a gem

Date of experience: September 28, 2020

Thumbnail of user christopherf366
Washington
1 review
0 helpful votes
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September 14th, 2020

Elisveta was amazing correcting my email issues. Siteground support always goes the extra mile to fix my issues!

Date of experience: September 14, 2020

Thumbnail of user levit22
Malaysia
1 review
0 helpful votes
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October 15th, 2020

Eliyan is a fantastic man, he has a good smile and he helped me to solve a complex problem within few minutes.

Date of experience: October 14, 2020

Thumbnail of user michaels4095
California
1 review
0 helpful votes
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April 19th, 2020

Aleksander was able to get me up and running with our email. Awesome support!

Thank you Aleksander

Mike Solodon
The JUVY Project

Date of experience: April 18, 2020

Thumbnail of user amanv12
India
1 review
0 helpful votes
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September 17th, 2020

You and your team are amazing. I think i am right to chosing site ground hosting really. Its a perfect hosting plateform

Date of experience: September 16, 2020

Thumbnail of user dolceys
India
1 review
0 helpful votes
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October 19th, 2020

The contact person(Dragomir G) was very friendly and patient. It was helpful to me as I am not very well versed in the issue I am facing.

Date of experience: October 19, 2020

Thumbnail of user kannanp1
GB
1 review
0 helpful votes
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August 3rd, 2020

The technical support girl( Diana) gave as much as possble all the informations. She spend all the time with me on chat to solve the problem.

Date of experience: August 3, 2020

Thumbnail of user ingridd26
KR
1 review
0 helpful votes
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November 30th, 2019

Thanks to Ivelin's superb support tonight, I was able to pay for my very first Hosting package with you. Thank you. Thank you! :))

Date of experience: November 30, 2019

Thumbnail of user rainierf
AE
1 review
0 helpful votes
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July 21st, 2020

Very accomodating and very swift customer service. They understand their customer's situations and concerns.

Date of experience: July 20, 2020

Thumbnail of user davids4418
Thailand
1 review
1 helpful vote
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August 20th, 2020

I f*cked it up myself the second time, grateful for the help I received from support!
Thankful for the help and support I received from support! :)

Date of experience: August 20, 2020

Thumbnail of user leih4
Canada
1 review
0 helpful votes
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April 19th, 2020

She is very fast to answer my question. She is very nice nand kind. This is my first time to need this service.

Date of experience: April 18, 2020

Thumbnail of user mikej522
Austria
1 review
0 helpful votes
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December 19th, 2019

Simply all my experiences with siteground were amazing. Amazingly easy, Amazingly friendly. Always there, always there, always helpfull.

Date of experience: December 18, 2019

Thumbnail of user zanet13
South Africa
1 review
0 helpful votes
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November 18th, 2020

I have not had one interaction where Site Ground didnt go the extra mile to resolve my issues. Thanks team! Keep it up!

Date of experience: November 17, 2020

Thumbnail of user charlesk690
Uganda
1 review
0 helpful votes
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July 31st, 2020

Sitegroud Chat Team is ever prompt, patient, kind and satisfactory. I recommend them. They help even the novices.

Date of experience: July 31, 2020

Thumbnail of user charlesd885
Wisconsin
2 reviews
0 helpful votes
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October 5th, 2020

They try to teach and help at the same time. Guided me through a subdomain setup because I had forgotten.

Date of experience: October 5, 2020

Thumbnail of user neils236
GB
1 review
0 helpful votes
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July 12th, 2020

They set the standards others should follow! Very fast and efficient service from friendly staff. Couldn't be better!

Date of experience: July 12, 2020

Thumbnail of user chrism1329
GB
1 review
0 helpful votes
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December 5th, 2019

WIthin matter of minutes, Atanas solved all my inquiries! So glad I migrated to SiteGround! Totally awesome guys!

Date of experience: December 4, 2019

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