SiteGround

I'm new to online marketing and I had no idea what Siteground could do for my business. Diana K. In customer service was extremely patient with me and helped me navigate the entire Siteground sign-up process! She was on the chat with me for over an hour! Absolutely amazing service from an excellent individual!

Had a unexpected price increase after years of use, I wasn't prepared for this and was going to lose years worth of work. They where kind to offer me a discount so I could keep my service up.

I have always had great tech support from the crew at SiteGround. I also really like the optimization and the security that is offered. I don't always use all the products, but when I do, I am never disappointed. In fact I like them so much, I just renewed my hosting there for all of my website for 3 years. Thank you SiteGround for always being there to help me when I'm freaking the heck out!

Its amazing to describe about siteground support team, they so much helpful and perfect that solve my website big problem in a minute with ease. Thank a lot SiteGround & its Support Team, you guys are the best.

Customer service is everything to us. They are professional, friendly, and fast. Excellent host and excellent customer service. Who could ask for anything more! I can't imagine ever moving our website hosting from Siteground.

Even though my issue should be solved by the owner/designer of WordPress that useful technician make the work for me and fix the issue. It is the first time I see a support guy doing things that he had not to do in order to solve a problem for a customer.

Totally impressed with the fast and knowledgeable customer service. Had a problem with MX and DNS settings, immediately got onto chat, they provided screenshots of what to do and where to go, and it was solved in a few minutes. Friendly, cordial, happy service. Nice.

The team at Siteground has been of great help to me always! Their support staff really deserve a raise! When my site crashed and burned hard thanks to something STUPID i did, one of their team members really came through. They helped me every step of the way to get my issue resolved. If i had not received their help i would have paid a pro to fix my mistake!

I tried to get up and running with my site and tried their chat functionality. Got help in under a second after pushing the button and the representative (Viktor R) went above and beyond to help me. This is how support is supposed to work!

This is a review of SiteGround's online web chat help service. They have some awesome specialists that listen/read, understand and execute with ease and efficiency! I'll always be a fan of SiteGround and tell others about their awesome services! Ok ok, I know they revamped their website but, it's so simplistic in look/feel that they've hidden some of the services that I used in the past (ie: finding help hidden in the question mark at the top). Ok, maybe that sounds kind of logical but, nothing says help me better than the word "HELP" on the top bar... OR "Contact Us" Or Even a floating box near the top-right that has a phone image. But anyway, I digress... get a SiteGround account and never look back!

Had a permissions issue and could not upload images to my Wordpress site. Used the chat support and it was fixed in about 15 minutes. No charges were incurred.

I've caused myself a few issues with "finger trouble" but the guys and gals ate SiteGround support just sort it out quick and easy - including sorting my htaccess file for me then and there. 24/7 really means 24/7!
My site is also incredibly fast now compared to ***-Reg who I was hosted by before. Absolutely no complaints and nothing but praise to date!

Thank you to Stanimir V. in tech. Support for fixing a very frustrating issue I was having with Cloudflare causing problems on my Wordpress site. He is truly an asset to the company and should be cherished as a top-level tech. Employee!

In the last few years Siteground have really picked up their game. They are fast, easy to use, helpful etc. They aren't the cheapest (after the first 12 months) but if you've been with a crappy service provider before you'll understand that the pain of dealing with sub standard customer service and technical support is just not worth paying a few dollars less each month.

I commends Mr. Bozhider at SiteGround support for his highly professional, yet patient way in giving me precise information I needed that gave me confidence to proceed with setting up my website. This is precisely what defines excellence, a patient, kind, considerate, and professional. Thank you

I'm a relative novice at creating websites (although I've been using wordpress as a content creator for many years). Building my first site was made simple enough by Siteground's tools, but I encountered a couple of issues relating to my SSL certificate and my email (which was previously set up with a different host). Siteground's team had me sorted in about 15 minutes and couldn't have been more helpful. I can't recommend them highly enough!

Have just been helped by Dobromir at Siteground. He answered within minutes, and was very clear and helpful in his response. He also encouraged me to get in touch again if I need more help along the way. Many thanks!

Siteground is simply amazing service-wise. They always responded near instantaneously and there wasn't a single issue that they didn't manage to resolve - even if it meant bending the rules for you a bit. The service personal were always extremely friendly and competent as well making every interaction end with a smile on my face.

Every time I have a problem, these goodfellas do their job professionally and quickly! The last time I encountered the problem of not being able to log in to the admin panel on the site after a backup, but Martin fixed it in a few minutes. I am very grateful and appreciate this hosting because I always get what I want, without compromise!

Any time I need help due to my ignorance or any issue period siteground service reps are crazy good! Momchill B. Helped me today with renewing. I've seen him a couple of years ago and he is still as amazing and helpful as I remember. I hope siteground NEVER changes their standard

At first finding a number to call to get tech-support was not obvious, it took quite a while. After getting a number where I could talk to a technician it was absolutely wonderful, your technician listen to my issue, He understood right away what the problem was, and had it fixed in less than 10 minutes. Excellent work

From my first enquiry about changing my reseller hosting to setting up and transferring sites SiteGround customer service has been absolutely great.
They know how to answer a question! So many other customer service teams answer your question WITH a question, making you repeat the whole thing again.
SiteGround staff know their job and they do it well!

The best? That would require evaluating all the other ones and I have absolutely no need to do that. Always getting adequate answers to my questions and requests. I even got them fixing some setting on all (yes ALL) their shared servers - for the non-believers: I can prove that:-) Maybe not the cheapest but not too expensive either.
One minus though: they are rather greedy on disk space: 20GB for 'unlimited email accounts' for a 'Grow big' isn't unlimited at all and it won't grow that big, unless you set all mailboxes to 0 bytes, remember the math: 0 x unlimited = undefined...