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2022 SITEJABBER AWARD

SiteGround

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Overview

SiteGround has a rating of 4.4 stars from 560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team, and response time. SiteGround ranks 5th among Web Hosting sites.

  • Service
    127
  • Value
    119
  • Shipping
    17
  • Returns
    23
  • Quality
    111
Positive reviews (last 12 months): 94.7%
Positive
18
Neutral
0
Negative
1
View ratings trends
37
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How would you rate SiteGround?

Reviews (560)

Rating

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Reviews that mention popular keywords

customer service (110) support team (29) site ground (26)
Thumbnail of user suec369
Canada
1 review
0 helpful votes
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November 30th, 2019

SiteGround provides top-level and professional service on all fronts! I encourage all of my customers to use them.

Date of experience: November 30, 2019

Thumbnail of user breh24
Arizona
1 review
0 helpful votes
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August 1st, 2021

… and I'm already impressed with the help I've received about information as far as hosting. Thank you!

Service
Value

Date of experience: July 31, 2021

Thumbnail of user karenz254
Ohio
1 review
0 helpful votes
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October 13th, 2020

Site Ground's customer service is fast, knowledgeable, and goes the extra mile to answer questions and offer solutions.

Date of experience: October 12, 2020

Thumbnail of user maximusc1
Canada
1 review
1 helpful vote
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August 17th, 2020

I moved to Siteground from another large hosting and so far I've been extremely satisfied with the quality of the service and support. Thank you.

Date of experience: August 16, 2020

Thumbnail of user themem1
Nepal
1 review
0 helpful votes
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December 3rd, 2019

Siteground support team is too cool, SiteGround provides top-level and professional service I recommend small business user to use Siteground if you want to choose Best Hosting plan for WordPress.

Date of experience: December 1, 2019

Thumbnail of user jayw314
Ohio
1 review
0 helpful votes
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July 21st, 2020

No matter what they are very fast and efficient whoevr you get to help at this company.
If you have not become a member you need to do so NOW!

Date of experience: July 21, 2020

Thumbnail of user philipd204
Australia
1 review
1 helpful vote
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August 14th, 2020

Support from SiteGround is available when I need it. Response, escalation and resolution is quick each time.

Date of experience: August 14, 2020

Thumbnail of user claudef23
California
1 review
0 helpful votes
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April 19th, 2020

Amazing as usual. Top support Siteground.
Always the best support. You are never alone.
Feel like friendship

Date of experience: April 19, 2020

Thumbnail of user amiep13
Canada
1 review
0 helpful votes
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November 13th, 2020

Anastas K. Is very perceptive and super helpful. Grateful for her service. She was kind and very patient even the questions that sounds silly.

Date of experience: November 11, 2020

Thumbnail of user adityav10
India
1 review
0 helpful votes
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August 4th, 2020

He does not provide me discount still upset but I will not down his rating because I am a good person [ctrl + v}

Date of experience: August 4, 2020

Thumbnail of user suem1080
Massachusetts
1 review
0 helpful votes
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July 31st, 2022

I got quick helpful advice on how to upgrade our site scanner softward or free for the next 14 months. Very helpful info!

Products used:
software

Service
Value
Quality

Date of experience: July 30, 2022

Thumbnail of user abhisheka32
India
1 review
1 helpful vote
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August 17th, 2020

I love the services so much, I renewed my GoGeek plan for next 2 years in advance. They are just awesome hosting.

Date of experience: August 16, 2020

Thumbnail of user innocente2
Nigeria
1 review
0 helpful votes
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April 29th, 2020

I had an issues with payment, and I contacted the site ground and my issue was resolved in no time thanks.

Date of experience: April 28, 2020

Thumbnail of user davidw2672
GB
1 review
0 helpful votes
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June 25th, 2020

Discussion hosting options with Siteground I was able to discover best hotsing options ans costs for my sites. Thank you

Date of experience: June 25, 2020

Thumbnail of user promed1
Singapore
1 review
0 helpful votes
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July 19th, 2020

Basic email password reset (if forgotten) and password change functionality are not available on Roundcube webmail for shared servers plans.

Date of experience: July 19, 2020

Thumbnail of user sitegroundw
SiteGround W. – SiteGround Rep

Hello, please note that you could change the password from your control panel (SiteTools). Check out this tutorial for more info: https://my.siteground.com/support/tutorials/email/webmail.

Thumbnail of user danh429
California
1 review
0 helpful votes
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December 5th, 2019

I recommend the GoGeeks plan, the service is unsurpassed in speed, helpfulness, and accuracy. You will not regret it.

Date of experience: December 5, 2019

Thumbnail of user vicl21
Tennessee
4 reviews
0 helpful votes
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October 14th, 2020

Atanas went through several steps with me and with the help of Technical Support, they fixed my problem instantly!

Date of experience: October 14, 2020

Thumbnail of user susanm2503
Australia
1 review
0 helpful votes
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December 30th, 2020

This host provides everything you need, minimises the need for plugins (=faster loading) and their customer service is superb.

Products used:
Hosting account for business website

Service
Value
Shipping
Returns
Quality

Date of experience: December 29, 2020

Thumbnail of user viveki
Singapore
1 review
0 helpful votes
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September 16th, 2020

I was having issues with my site down and he fixed it in 2 mins!
How fast and amazing is that?

LOVE IT

Date of experience: September 15, 2020

Thumbnail of user laurenk279
Arizona
1 review
0 helpful votes
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October 31st, 2020

Ivan was able to answer all of my questions and walk me through the process of signing up. Quick services and super friendly!

Date of experience: October 30, 2020

Thumbnail of user sumantha1
India
1 review
0 helpful votes
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September 1st, 2020

Nice friendly customer support. The customer care executive was so nice and very helpful! My problem has been solved. Thank you Site ground

Date of experience: August 31, 2020

Thumbnail of user mahmoodu
Pakistan
1 review
0 helpful votes
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November 2nd, 2020

I got a technical problem on the website and it was my fault. They really gave 45 mins to it and helped to solve my issue. Thanks again!

Date of experience: November 1, 2020

Thumbnail of user ronh780
Michigan
1 review
0 helpful votes
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October 6th, 2021

Prevented a problem and provided the solution with detailed instruction to follow. Would recommend to anybody.

Date of experience: October 6, 2021

Thumbnail of user bensoussans
Canada
1 review
0 helpful votes
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May 21st, 2020

Thanks to Siteground for the prompt and efficient support! I appreciate it! I highly recommend them!

Date of experience: May 21, 2020

Thumbnail of user yl124
Georgia
1 review
0 helpful votes
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July 15th, 2020

Doncho was attentive and responsive to my needs.
He answered all my questions, made me feel extremely comfortable.

Date of experience: July 14, 2020

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Company Representative

Thumbnail of user sitegroundw
SiteGround W.

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