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SiteGround has a rating of 4.4 stars from 560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team, and response time. SiteGround ranks 5th among Web Hosting sites.
My site would not load and the folks at Siteground tracked the problem down and fixed it very quickly.
Date of experience: July 31, 2020
Been with Siteground for many years with multiple site, never disappointed! They have the best service in the business.
Date of experience: October 30, 2020
Consistently awesome support. Patient and thorough. Smart and effective. My clients say their sites are faster and perform better.
Date of experience: July 21, 2020
Amazing support, precise, in-time, really helpful! Kudos to the Siteground team! Really appreciated the fact that I always get answers really fast :)
Date of experience: November 28, 2019
I am delighted with the customer service that Siteground gives. It is fast and the operators are always very friendly and very helpful.
Date of experience: July 18, 2020
Handled expertly. Cant say exactly what the issue was, took maybe an hour or so. Then there was an issue with billing. All was managed successfully.
Date of experience: December 7, 2020
Very helpful and responsive to the issue at hand. Thank you very much! I feel much better knowing that there is someone there always to help.
Date of experience: April 8, 2020
Delyan is an absolute lifesaviour. Solved an issue I struggled with for about 4 days, and was patient as with the rest of support staff.
Date of experience: July 27, 2020
Very good support, they answered my question quickly, and they helped me find a solution to my problem.
Date of experience: April 28, 2021
Excellent hosting services, excellent customer care.
The service is and always on, up and running without any problem.
Date of experience: April 9, 2022
I use SiteGround for my website. Best experience and service hands down. I will definitely recommend this service.
Date of experience: July 17, 2019
Each time I use the support chat, I'm pleased with the knowledge and help of the service representatives.
Date of experience: October 22, 2020
He was extremely helpful and patient with me! He walked me through many steps and then offered to take care of the rest for me.
Date of experience: May 4, 2020
I've messed with the database and the primary site name and the support was 5 stars. They solved everything in minutes.
Date of experience: July 27, 2020
You are awesome! You did a great help to me. Thanks! Everything was smooth, you reply faster and you help with what i wanted.
Date of experience: August 13, 2020
I needed an answer to a minor question and got a real quick answer, which while minor was really important for me to know.
Date of experience: October 10, 2020
The support person did an excellent job with an outstanding attitude, very patient with the difficulties that I was having.
Date of experience: January 28, 2021
Patiently Mr Martin V replied to my all question without just giving link to read. Once again thanks to Martin
Date of experience: September 4, 2020
These guys are SO knowledgeable and helpful! We need to look at our servers and these guys are looking really good for it.
Date of experience: November 25, 2019
Honest and fast replies on inquiries (pre-sales)
Hosting is very fast and reliable. Real pro's here!
Date of experience: September 26, 2020
Siteground is the best for performance and customer service in the hosting business, best site tools
Date of experience: September 30, 2020
Great and fast service! Problem solved. Short wait period. Very pleased all and all. The first but not the last time I used the service.
Date of experience: July 13, 2020
Within minutes, a redirect/deletion I have been trying to solve was attended to. The operator could sense I was unsure about what I was doing.
Date of experience: July 22, 2020
Support chat is very quick and gave me the best solution! Good products, 100% uptime and the best service!
Date of experience: March 6, 2021
Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!
