SiteGround

I usually do not write reviews but I was astonished by the professionalism of the Site Ground support.
I had a problem setting up one of my websites so I wrote a message to the support team thinking that I would receive an answer within 24 hours. They contacted me instantly. The person who handled my case (not a bot) was clear and kind, and resolved it in exactly two minutes.

While the tools are very flexible, it is nice to know that Siteground support is there when you really need help. I ran into a problem and they really jump right it in & the site was back up in a flash.
I migrated all of my sites from GoDaddy to Siteground about a year ago. Absolutely the best decision I ever made!

I have been using sitegroud hosting services for several years now, and I am definitely not going nowhere else anytime soon, I actually paid for 10 years hosting services, which it tells a lot about my trust and confidence in this company. As a business owner, my website is my showcase and even more important than my business physical storefront. Site ground customers service and their Representatives are very Awesome. They are very helpful, polite and patients. They always go above and beyond to solve the problem and providing explanation what might cause the problem and how they will resolve it. All done at the same time.

Thank you so much to the last representative, Pavel who assist me and resolve my website issues and thank you all at Siteground for your great hosting service and and for being T H E #1 customers service providers.
Two thumbs up

I have just spent the last hour discussing my company's needs with Aleksander from Site Grounds sales team. And I have never been more impressed by a service and the knowledge of a sales rep. Not only is the hosting an upgrade in every way from what we are using currently I was able to discuss the tech to a level normally reserved for the highest tier of tech support. For anyone looking for a top level wordpress host I can not recommend this service enough. Fast, secure, easily accessible, great support, and specialized in Wordpress not sure what more anyone could want.

SG deliver a solid technical solution, at a decent price. But their customer support is always prompt (I mean minutes) and never fails to satisfy. I should know, I call on them a few times a year, and Im with them 5 or 6 years. Well done all.

I'am glad on the services of Siteground.com, during the hardship we face due to pandemic where some times we are unable to cope up with financial issues. You can rely on them to support and extend their help in order to keep your business online. Thank you Siteground Contact Support Team.

I've used lots of websites over the years but siteground has always been my favorite and has never failed me. I don't use support much but when I've needed them they have always given me 1st class support. No other hosting company even comes close to Siteground's speed, reliability and support.

Got good answers to my questions. Rep took her time to dig into my account and provide specific, detailed info. Great job! Siteground support is great. Makes me feel like they appreciate my business. Highly recommend!

Georgi Ch is the best customer service representative the Siteground company has. He solved my problems quickly, with a good attitude, and was able to identify critical issues that none of the previous siteground representatives could do, and now my website works properly. I don't recommend every person that works in customer service at Siteground but if you're lucky enough to get Georgi Ch you are in good hands.

Connected on a chat session regarding authentication issues with my email account. The agent was very present, professional, and knowledgeable. After working thru the identification of the root problem he made a suggestion which I tried and it corrected the issue on the first call. Great Job!

While the UI is archaic and hides ability to turn off renewals at nested annoying to find levels... the support is really nice and helpful to get whatever you want done and this means a lot with such a complex platform system with many features.

The only reason I'm moving is price on hosting with Amazon is next to free vs 175$ per year

Siteground is well known for the high quality of its customer support. This is why I switched to them several months ago. My experience is that this reputation is 100% deserved. Not only are support staff very knowledgeable, they are also pleasant, understanding, and patient. It's rare to get all these qualities at the same time! Combine this with a very affordable price and I am delighted with my SG experience.

Siteground's hosting is way faster than other hosting providers, including Bluehost, Hostinger, and others. In addition, their customer service is excellent. I've always been able to get on a chat with an agent in less than a minute's wait. In addition, their pricing is quite good--compared to Bluehost, you get more than triple the speed for just about the same price. I definitely recommend Siteground for anyone looking for web hosting out there!

I have been a happy Siteground customer since 2016, and was VERY surprised (not to say annoyed) to learn today that a hosting plan is required to access DNS management services. This is true even if you don't actually host with them, and use them only as a domain registrar.

There is LITERALLY NO WAY to contact this provider unless and until you pay for hosting...even if you have other products with them. Very poor form to make customer service an upsell embedded in a services some customers have no need for.

Some basic level of service should be available to EVERY paying customer, and if they want people to pay for additonal customer support, then allow them to pay JUST for that. Don't embed it in hosting they may neither need nor want.

I've been a long time user for Siteground.com. With various projects and customers. The support team is very helpful and swift. Even on a Sunday evening I could find assistance with complex technical issues. And the hosting services that are offered are very much what I was looking for after a terrible previous hosting provider experience. Keep up the good work!

I am a Tech Entrepreneur and coming up with different projects, which made me use multiple hosting services until I used Siteground and since then I havent moved an Inch. Simply Outstanding!, Kuddos to tech support I always feel they are sitting on the computer next to me. Thank you so much Siteground!

Asked a question about when my name domain transfer would be finished and they answered it clearly with a date and time. I had other questions about the process and they were clear about it as well. Pretty good so far.

I have took a server with Hostgator. After three weeks of optimizing my site at the maximum possible (98% - 93% GTmetrix), it was still loading slowly (6 to 8 seconds to fully load).
I moved to SiteGround, now my site opens as fast as a flash!

Thanks so much for helping me - fixed an issue with images being warped because of incompatibilities with https, and Siteground fixed it so quickly for me. I didn't know where to start. I love that they are so knowledgeable on WP sites as well. Great stuff!

Very efficient service. Support is there when you need it.

My problem was with my billing. From my original mode of payment, I renewed it via Paypal. The response rate was amazing. No hassle especially that I am also a lot of things to attend to.

This is an amazing company for their services and one of a kind customer service. I had a really serious issue with my site and Boris took the time to listen, understand, and fix the issue, it saves us tremendously. Siteground and their employees are by far the best!

We love Siteground! Customer support is simply the best in the market. After testing many hosting companies we noticed SIteground had the fastest and friendliest support staff and that is a big selling point for our company, to know someone will always be available to help us with a smile. Thanks a lot, Siteground for such an awesome job! :)

Every few years I have a problem with my site going down and the support at Siteground always gets me back up and running quickly. It is so stressful when this happens so I really appreciate the quick response time. Tonight I had a problem with my site and Ivan had it fixed in five minutes. For several years now I have been hosting my business on the Grow Big plan and have had nothing but a good experience. I have also used the StartUp plan for a few other sites I launched. Thanks Siteground!