SiteGround

I was seeking information on the removal of my website from my present hosing provider and I was very happy with the manner which Alexander assisted me... before my internet service went down and we could not have finished our conversation... I am very happy how Siteground dealt with my matter of requests...

I want to give 5 star to your supporting staff
Every time when I needed help... Site ground supporting staff is always stand by me... So along with all the web hosting most i like about you is your support staff... So thank you very much... And don't miss this quality thank you...

Since I have registered all my domains and hosting through siteground I can honestly say I have always had the service I have needed or requested. They are always at hand to support you through any issues. 100% recommend using siteground to all. So simple to use and they provide a really comprehensive service for a very good price.

I've never had any trouble with their support staff. I have used the chat option many times and am always happy with their assistance. They are always courteous and professional. I highly recommend them.

I took advantage of their promotion and got a very affordable hosting deal. I'm very happy with the loading speed of our site, and when thinks get stuck, their support is ready to take their time to make sure the problem is fixed.

I love the quick, responsive and thoughtful customer service. I've always had my questions answered quickly and professionally, with a real human touch and concern. I have never had to wait long for customer service via chat.

After contacting them 3x about my client's email not working, my client can still not access his webmail account. Today I ask my question multiple ways and he finally asked his supervisor the wrong question. I'm at a loss, I can't resell a service I cannot adequately troubleshoot.

Made a new purchase and got stock at a point where i couldn't get into my account or see my funds either, wrote them on Thier customer service, which took less than 30mins to get the issue solved thank you so much

I am not very techical. My business' website went down due to IP address issue. Support team at SiteGroud were immediately available and solved my problem by guiding me through changes I needed to make on a third party system.

Consistently, these guys offer helpful and prompt customer service. Over the last several years, working with SiteGround has always been a breath of fresh air. Their willingness to access and make changes to my CPanel and other backend tools allows them to do what other hosting sites can't.

Thanks.

When it comes to hosting, siteground.com stands out. Not because of their support but the services they provide. They are clean, have no time to waste bothering their clients and have fully adopted technology, maybe to say the fact; THEY ARE TRUE ONLINE DOYENS!

PROS
1. They have a fully automated system where they will notify you every time they want to do any update, an issue that you need to address, and even provide guidelines on what to do to make your website/system better.
2. Regarding CMS users, siteground works all they year to identify new solutions to optimization, with their SG optimizer serving WordPress users best.
3. Whenever you share an idea with the technical team, it cannot take more than 6 months before you see a product online addressing your problem.
4. Friendly pricing and so many discounts to help service users across all social classes

CONS
1. Not sure, because those I hear complain looks like complains themselves.

I am new with hosting my website at siteground, and they have been right there for me answering all of my questions and helping me out - even on a weekend! I am very impressed with their help and service, and happy to have my site hosted here.

Siteground carelessly migrated our site. It's been down for hours. SSH which we use for backups, remote mysqls all are gone. IN addition, they switched our A records to default. The worst part is they don't even care. I've chatted with some support and they just"advance a ticket" to which I wait an hour to get a 1 line answer and a link to a tutorial. No real help. This is so horrible if you own a business and they mess up your site during their "aintance"

I spoke with EKaterina S and she was very helpful. She was willing to go above and beyond and help me restore my site from a previous back up but I didn't feel like I had the ability to do that since I am not savvy with technical website stuff but she did a great job in trying her best to assist me. She gave me the info I think I will need to fix the issue. I need a developer and she also gave me a link. She was very helpful, understanding and nice and I appreciated her professionalism. Thank you!

The Siteground team is efficient, professional, and helpful.
Helpis really available 24/7, which is crucial whenever there is a problem.
It is uplifting to know that our site is in such able hands.
I strongly recommend it.

I have had siteground for 3 years running my ecommerce site and continue to be impressed with my encounters with customer service and with the overall service. Every interaction has been professional and prompt. The more involved technical issues are quickly and seamlessly escalated to an advanced technical support team and promptly handled. Managing websites is a joint affair between a host and the client and Site Ground always makes it pleasurable - a rare thing and especially in the shared hosting business. I have used Gsuite, HostGator, GoDaddy, Ionos/1and1, Digital Ocean, AWS - no one has the level of customer service of SiteGround. Yes I have had cheap $10/mth hosting - but what kind of customer service (or performance) can a provider afford to offer that that price.

I am really impressed with this hosting service. I have been with them for more than 5 years now and even though I've provided my reviews in the past, some of my recent experiences have been really good with their support team that I felt I should write a good review and let everyone know that they're still going strong. The service recently changed from CPanel to Site Tools and even though all my web applications continued to work as they were, updating them after the change required me to understand some intricacies about the new service and I had to rely on the services of their technical support team to understand and adjust my processes. The chat service is super fast and all members I speak with are highly capable and very well mannered. I've never had a difficult conversation with anyone from their team.
So I have no hesitation in vouching for SiteGround in case anyone is considering using their services for hosting their PHP web applications.

I am new to SiteGround, and this is my fourth chat. Despite the system showing over 20 mins wait time, my call was answered within a couple of minutes. Dimitar was very quick to understand the nature of my problem. Yes, he had to escalate the issue to tech support, but overall he was professional and friendly.

I lost my website and SiteGround found it. I have used Tech Support for several issues and they are friendly and patient with seniors like me who have trouble describing what my mind knows and my vocabulary doesn't.

I was experiencing some frustrating hosting issues, and Mariya was excellent in troubleshooting my issue. She remained patient, understanding and helpful throughout the whole process and resolved my concerns in a professional and skilled manner. I felt reassured, as Mariya went above and beyond to assist in fast-tracking my resolution with another tech team.

Will be developing more on Siteground now. I could not have accomplished this in a week. I write lots of articles on history and appartments for rent but I have not been a programmer for 30 years. Not my strength. This has set me free to do what I can do well. Thank you.

I have been hosting my website loprofilepc.com with siteground for several years now, it has overall been a pleasant experience. Very stable and responsive platform.
On occasion if a problem with the website should arise support is responsive and quick with resolving issues.

Had a couple of questions about transferring an additional site to my Siteground account.
Viktor R. Was very helpful and sorted out my issues in an efficient and easy to understand way.
In just a few minutes, I had all the info I needed to successfully transfer my additional site to the account.
Thanks Viktor.