• Sixity

2024 CUSTOMER CHOICE AWARD

Sixity

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Overview

Sixity has a rating of 4.7 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sixity most frequently mention customer service, good quality, and great experience. Sixity ranks 2nd among ATV sites.

  • Service
    31
  • Value
    6
  • Shipping
    6
  • Quality
    226

Proactively asks for customer feedback

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 92.8%
Positive
167
Neutral
1
Negative
12

Instant Feedback

3,182 reviews

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How would you rate Sixity?
Top Positive Review

“Great Site!”

Jacob J.
10/9/24

First time I've ever used this site, was skeptical of the build quality given the cheaper prices compared to other places, but honestly, for entry level parts I'd purchase from this site again. Might look around for something more tbh.

Top Critical Review

“Fine”

Rodney B.
10/22/24

Fine…………………………………………… you did what was asked……………………………

Reviews (259)

Rating

Timeframe

Other

Thumbnail of user thomask2392
Wisconsin
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Customer service very helpful and understanding. Above and beyond.

Wonderful. Very kind and understanding

Reason I chose this business:

Bought in the past

Quality
Thumbnail of user amberm1220
Illinois
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

It was easy to order from the website and the items shipped fast.

Quality
Thumbnail of user porterh23
Kentucky
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Really well because the customer service was great as well as the overall product.

Quality
Thumbnail of user kevinr1140
Pennsylvania
1 review
2 helpful votes
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August 11th, 2021
Verified purchase
• Updated review

So far so good. If I get the out of stock issue or 2 week ship time, I'll give it a bad review. Easy to look up part and place the order. Arrived as ext

Reason I chose this business:

Most popular and upfront option from google

Quality
So far so good
August 1st, 2021
Verified site experience
• Previous review

So far so good. If I get the out of stock issue or 2 week ship time, I'll give it a bad review.

Reason I chose this business:

Most popular and upfront option from google

Thumbnail of user beng981
California
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

The website is laid out pretty efficiently, I was able to find my parts pretty quickly.

Reason I chose this business:

Never heard of this brand and it was competitively priced compared to any other brand out there.

Quality
Thumbnail of user dylanj61
Oklahoma
1 review
0 helpful votes
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November 3rd, 2021

Excellent customer service! I had a problem with my order. They were so helpful and polite. Took care of the problem immediately. Highly recommend if you have a problem they'll fix it!

Thumbnail of user jamesd5317
New Jersey
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Items were delayed shipping but thst wasn't Sixitys fault. Items arrived and are in the condition advertised. Pleased with the results

Quality
Thumbnail of user mattheww1700
Michigan
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Haven't used the belt yet but looks like good quality

Quality
Thumbnail of user edwardf770
Illinois
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Exceeded expectation. You delivered just as stated. Great product. If I need anything else I will return.
Rock On Sixity

Reason I chose this business:

5 star rating

Quality
Thumbnail of user pendletong
Virginia
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Order on line,was very smooth,,with order other things from the company

Reason I chose this business:

Had what i needed,at a fair price

Quality
Thumbnail of user wesc54
Idaho
1 review
1 helpful vote
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September 29th, 2021

I ordered two front sixity xt axles for my 99 polaris sportsman 500 in 05/2020. Recently I discovered the right axle boot was ripped at the large end. I ordered a replacement and installed it. In doing so I noticed the left axle boot had a rip in the same place as right. Upon further inspection I noticed the boots rub on the bottom of the strut causing them to rip open. I called customer service in hopes to come to a solution. Since one axle is out of warranty, there's nothing that they can do. I told customer service that it is a design flaw and needs to be looked into, and a recall should be put in place or a full refund should be offered. I belong to a on line polaris forum and a few people have had the same issue. Sixity said that there has not been enough complaints to warrant a recall. Sixity sent me replacement boot kits but they are the same size boots that came with the axles. Now i have to replace both axles again with a different company and further more I'm out $233.00 for all 3 axles Not a happy customer at all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amadas13
Amada S. – Sixity Rep

Thank you for notifying us of your axle fitment issue. As you stated all Sixity axles are warrantied for one year to be free from factory or workmanship defects. We reviewed our orders going back two years for the same application vehicle and have not had any other returns with this issue brought to our attention before. Oversize tires and suspension lift or lowering kits can cause fitment issues as well with the axles, our axles are designed for original OE fit.

Thumbnail of user mikeh3143
Texas
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Got this product fast,replaced cv joint with no problems.

Reason I chose this business:

Found on web site.

Quality
Thumbnail of user duanes249
Tennessee
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Using for something other then a ATV and center hole was to small and had to have turned out. Help desk could not find circumference I needed. Not much help

Reason I chose this business:

Easy access

Quality
Thumbnail of user anthonyb1415
Brazil
1 review
0 helpful votes
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October 1st, 2021

All is well, I am happy with everything. In my case, the goods are always in stock and I don't have to wait long for delivery, so no complaints. The staff are nice to talk to, everyone is friendly

Thumbnail of user johnc11621
New York
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Easy experience. Good product and delivered in a timely manner

Reason I chose this business:

Quick shipping

Quality
Thumbnail of user antoinetted103
Florida
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great everything went fast. Was a good experience. Will order next time we need something for our 4 wheelee

Reason I chose this business:

Son in law told us

Quality
Thumbnail of user daleb478
Louisiana
2 reviews
0 helpful votes
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October 20th, 2021
Verified purchase

Exactly what I ordered. Got it fast. I am very impressed that the company followed up with my satisfaction. I will definitely do business with this company again.

Quality
Thumbnail of user darrells364
Washington
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Frustrating. So far no quality response. I want to return this damaged product

Service
Quality
Thumbnail of user amadas13
Amada S. – Sixity Rep

We are sorry to hear that the item needs to be returned. One of our service representatives will reach out to you to resolve this.

Thumbnail of user jodyw174
Ohio
1 review
0 helpful votes
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January 26th, 2023
Verified purchase
• Updated review

Add a exact part number to items for quicker lookup and exact fit for future part orders like brakes. Would like for you to carry a rear sintered brake pads for this ATV that I'm ordering for here.

Reason I chose this business:

Ordered parts from here before

Quality
Easy to use
April 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Bought other parts at a great price also.

Easy lookup, fast check out
April 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Had in stock the XTA axles I needed

Thumbnail of user christophers1841
Illinois
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase
• Updated review

This was by far one of the cheapest cv axles I have found my buddy has used them recommended to try them. Looking forward to getting them and putting them to the test.

Excellent service I had made a mistake and I deeply apologize for it.

Reason I chose this business:

Recommend by a buddy

Service
Quality
Found discount code price was 134 shipping was 0 then...
August 31st, 2021
Verified site experience
• Previous review

Found discount code price was 134 shipping was 0 then it jumps up 149 where did the extra come from.

* Sixity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user mikes4984
Tennessee
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

After installation, I broke them in, and they performed good and also quiet.

Reason I chose this business:

Found you in a search site

Quality
Thumbnail of user steveb3429
Texas
1 review
0 helpful votes
  • Send Message
March 9th, 2024
Verified purchase

Ordering and delivery of 4 Polaris ranger axles went smoothly.

Reason I chose this business:

I will let you know ina few years on quality and longevity.

Thumbnail of user scotta1226
Michigan
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Easier than most sites to perform a product search. I felt comfortable when I placed the order that I was ordering the right part and wouldn't have to worry about a return hassle.

Quality
Thumbnail of user philipk487
Illinois
3 reviews
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

Easy to order, well described, packaged and shipped promptly.

Reason I chose this business:

Searching for parts on the internet

Quality
Thumbnail of user joep1901
Texas
1 review
0 helpful votes
  • Send Message
March 4th, 2024
Verified purchase

Easy to order what i needed,perfect fit,and parts arrived quick

Quality

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From the business

We help diehard ATV, motorcycle, and snowmobile riders find affordable—and awesome—replacement parts for their machines so they can get back to what they do best: carving out new terrain and hustling through the mountains. Launched in 2006, we made our mark in the powersport industry with our all-terrain and severe-duty Sixity ATV axles and high-quality Sixity motorcycle/ATV brake pads featuring fade-free stopping power sold on eBay, Amazon, and Sixity.com.

Business History

Sixity is a part of Proximity Group, an American-owned manufacturer and online retailer (and proud member of the Better Business Bureau). As our company continues to grow, we strive to deliver on our core tenets to our value-conscious customer base, which include free and fast shipping, a 100% fitment guarantee, a U.S.-based Customer Service Center, and a limited 1-year warranty on Sixity-branded parts. Come check us out today!

Company Representative

Thumbnail of user lanea23
Lane A.
Typically responds within 9 days

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