• Sixity Auto Parts

2024 CUSTOMER CHOICE AWARD

Sixity Auto Parts

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Overview

Sixity Auto Parts has a rating of 4.6 stars from 327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sixity Auto Parts most frequently mention customer service, free shipping, and fast delivery. Sixity Auto Parts ranks 23rd among Auto Parts sites.

  • Service
    36
  • Quality
    280

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.4%
Positive
201
Neutral
4
Negative
15

Instant Feedback

4,811 reviews

10
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How would you rate Sixity Auto Parts?
Top Positive Review

“Gen10 civic sport sparkplugs”

Quoc D.
8/31/24

Conveniently saw on Google and made purchase. Was new to website. Since this order went well, will shop with them more. Hopefully, they will have upcoming promos for my Honda civic. I also have a Nissan 350z that I shop for.

Top Critical Review

“Worst customer service ever.”

Jay W.
9/7/24

Received a wrong cv axel, called sixty twice got the same guy both times and he made me feel like I was during him a favor by calling him. Don't buy from this company if you want the right parts. Worst customer service ever.

Reviews (327)

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Reviews that mention popular keywords

customer service (49)
Thumbnail of user brians2427
2 reviews
0 helpful votes
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April 20th, 2024
Verified purchase

Great experience
Good price.
Thanks for the opportunity.

Quality
Thumbnail of user jamesn758
1 review
3 helpful votes
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September 23rd, 2020
Verified purchase

I recently purchased a number of items for my 2004 Dodge ram Hemi engine from Sixty Auto. They had everything I needed in my preferred brand readily available at very good prices. I had what I needed very quickly and was able to complete my preventive maintenance without any hassles. All parts were correct, shipping was fast and the prices were all very good. I would highly recommend this company.

Thumbnail of user elliotta41
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

All good - this part is hard to find! I like good quality OEM parts.

Reason I chose this business:

Quality of parts

Thumbnail of user dionv11
3 reviews
0 helpful votes
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November 26th, 2023
Verified purchase
• Updated review

I will never order from this company again! I made a purchase for sparkplugs over 7-10 days ago I live in Virginia and the sparkplugs are in Kentucky zero regards for a sense of urgency! What a crappy company not worth the discounted prices

Reason I chose this business:

Second purchase from here

Service
Value
Shipping
Returns
Quality
Thumbnail of user amadas13
Amada S. – Sixity Auto Parts Rep

We apologize; however, please know that we shipped the order out on time, as promised, within 24 hours of placing the order. Unfortunately, this is the time of year when carriers experience some delays. We also have two warehouses to fulfill orders, and we try to ship the order from the warehouse closest to you. Occasionally, a package is shipped from the warehouse farthest from you. Per the tracking information, this package is shown as delivered and left on or near the front porch.

Great part
November 25th, 2023
Verified site experience
• Previous review
Thumbnail of user jamess9296
2 reviews
0 helpful votes
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February 5th, 2024
Verified purchase

Got my oil filters for a really good price. I noticed no one else was selling the Purolator Tech oil filters so I gave Sixity Auto Parts a try. Delivery was fast and easy.

Reason I chose this business:

Great price for Purolator oil filters.

Thumbnail of user dmitry.
0 reviews
0 helpful votes
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January 11th, 2022

Terrible! I am disappointed with my purchase!
I ordered two different O2 sensors (upstream and downstream) but I got two identical O2 sensors (upstream)! I wrote a message to support twice, but no one answered me and did not check my order. Terrible, just terrible! I lost a good amount of money

Thumbnail of user amadas13
Amada S. – Sixity Auto Parts Rep

We do apologize for any confusion. These sensors have the same part number 234-4162 and can be used for either upstream or downstream. Should you no longer need the items, please reach out to us so that we may give you, your options to return.

Thumbnail of user andres438
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Very good with keeping track of things and notifying me

Reason I chose this business:

Had what I needed

Quality
Thumbnail of user adalbertop9
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Very easy to use and convenient, cheap prices, very fast shipping. No complaints whatsoever.

Quality
Thumbnail of user erowe1001
1 review
0 helpful votes
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November 8th, 2023

I paid a $183.63 and they sent me the wrong parts and now they won't refund my money. You're taking a chance when you order from this company. They'll send you the wrong parts and refuse to refund you.
Sixity auto parts are very irrational. You just can't win. I'm trying everything that I can think of to get my refund, from the BBB to the SAG to ABC news with Diane wilson. I'm not going to stop until I get my refund.

Thumbnail of user amadas13
Amada S. – Sixity Auto Parts Rep

We're sorry for any inconvenience. When you place an eBay order it must be returned via the eBay online order return process. Unfortunately, executing a return outside of this process leaves the buyer unable to validate with eBay that the order was returned. We've contacted eBay on your behalf and requested your return refund be paid but eBay is working with your bank in resolving your dispute and we are awaiting like you the resolution to the "payment issue" dispute that was opened.

Thumbnail of user carlw746
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Came in the time it said. Fit perfect plugged it in and was good to go.

Reason I chose this business:

Original parts

Quality
Thumbnail of user louist192
2 reviews
0 helpful votes
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April 12th, 2024
Verified purchase

Found needed parts quickly, and was delivered swiftly.

Thumbnail of user robertt4025
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Very user-friendly ordering process. Shipped my order fast and everything was as advertised.
Thanks

Reason I chose this business:

Found what I needed using Google search and was very pleased with the prices.
Thanks

Quality
Thumbnail of user michaeln2785
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Easy site to navigate and good details on parts. Have found exactly what I wanted at the lowest prices plus free shipping on top of that.

Reason I chose this business:

Best prices free shipping plus items are in stock.

Quality
Thumbnail of user joshuac1276
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Works great on the 2013 Hyundai Santa Fe sport.
2.4 l. Seems to be high quality parts, unlike other recognition coils. I've purchased from other retailers they work.

Reason I chose this business:

Because this popped up.
And was OEM original equipment.

Quality
Thumbnail of user cjdoughertyd
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

No issues at all. Will order from here again. Part worked well too.

Reason I chose this business:

Great prices.

Quality
Thumbnail of user adam.4
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Outstanding service! The pricing was great compared to other retailers and the shipping was fast.

Quality
Thumbnail of user martyw109
2 reviews
1 helpful vote
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July 27th, 2022
Verified purchase

I I ordered from four wheel parts the same day I ordered from you guys,, well four wheel parts send me the wrong item and now I won't even stand up and fix it like a company is supposed to do they won't even stand by on their own product or their own word it seems more and more companies are going that way and it's just plain sad because that's what's made them keep doing what you do and you'll do well forever truth and loyalty is where it's at now I will come to you for all my parts thank you and have a great day,, honesty is so far hard to find nowadays thank you for being that

Thumbnail of user rickh1011
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

Fitment was a bit confusing, however customer support went out of their way to answer a technical question. Part fit and operated correctly. Thank you for all your help.

Reason I chose this business:

I guess you’re local here in California and really didn’t want to order from the East Coast?

Service
Quality
Thumbnail of user briand1593
1 review
1 helpful vote
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January 27th, 2022

Select anything built in the USA UK, Germany, France, Italy or Sweden, before 1960 and you get "we can't find. Etc.". What's the point of even listing them?

Tip for consumers:
For new cars only

Products used:
none

Service
Thumbnail of user amadas13
Amada S. – Sixity Auto Parts Rep

While we do have items that would fit a car from 1960, many auto parts can be very specific to year, make, model, trim package, and/or engine size. Please contact our service center for products and fitment assistance.

Thumbnail of user travisc241
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Excellent product choice and pricing. Plus the free and timely shipping.
Products arrived when they were supposed to. Packaging was more than sufficient. Will definitely order again from here.

Reason I chose this business:

The website is actually user friendly and allows you to find what you want quick and easily. The pricing is great but overall just an easy process.

Quality
Thumbnail of user eliasd37
2 reviews
0 helpful votes
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December 21st, 2023
Verified purchase

Easy to use website that provides detail product information that helps you to make the appropriate selection to fulfill for the particular needs. Great shopping experience so far.
Thank you!

Reason I chose this business:

Sixity had the items I was looking for at a fair price.

Quality
Thumbnail of user stevenv816
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Got parts in about 4 days! Have not installed them yet will review again after installation!

Reason I chose this business:

Seen they had the parts I needed at a decent price. Seen the BBB stamp in the page so decided to trust it

Quality
Thumbnail of user bens1031
1 review
0 helpful votes
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April 24th, 2022

Just bought a hitachi ignition coil before I placed my orders I called SixityAuto customer service to confirmed that their products are manufactured from Japan I was told that all their products are all manufactured from Japan so when I received and check the box it's a MADE IN CHINA Was disappointed that your advertising is misleading so this will be my last purchased from now on thank you!

Tip for consumers:
False product manufacturer (made in China) SixityAuto customer service all their hitachi product are made in Japan ☹️☹️☹️

Products used:
Hitachi ignition coil

Service
Value
Shipping
Returns
Quality
Thumbnail of user amadas13
Amada S. – Sixity Auto Parts Rep

We do apologize for any miscommunication. Hitachi was founded in Japan in 1910, since then, they have established a global network of manufacturing plants throughout the world, including Asia and North America.

Thumbnail of user stephenl1448
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Had the perfect part. Reasonable pricing. Most of all, it was made by Denso,the supplier of parts for my Toyota. In my experience, other parts that "fit".y. Ar do not perform as well.

Reason I chose this business:

Availability of product, pricing, and free shipping. No BS fluffy ad copy. To the point.

Quality
Thumbnail of user richardn1493
1 review
0 helpful votes
  • Send Message
August 17th, 2023
Verified purchase
• Updated review

Had a problem using a promo code. Continued with my order and contacted customer service afterwards. They corrected the problem and thanked me for reporting it to them.

Reason I chose this business:

Good selection of parts. Promo offer.

Service
Quality
I RECIEVED A COUPON CODE 1HOTSUMMER, FOR $10 OFF $50...
September 11th, 2023
Verified site experience
• Previous review

I RECIEVED A COUPON CODE 1HOTSUMMER, FOR $10 OFF $50 WITH FREE SHIPPING. WHEN I TRIED TO USE IT, FREE SHIPPING WAS TAKEN OFF AND A MESSAGE SAID PLACE AT LEAST $35 IN CART, AND I WAS GIVEN THE OPTION OF PAYING $47.92 FOR SHIPPING. TOOK THE COUPON CODE OUT AND THE SHIPPING WAS FREE.

Reason I chose this business:

WAS GIVEN A PROMO OFFER, BUT NOT ABLE TO USE

* Sixity Auto Parts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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From the business

We help drivers find top OEM-replacement auto parts from the best brands in the world at unbeatable prices with fast and free shipping so they can repair their vehicles without breaking the bank. Launched in 2013, we developed a line of automotive replacement parts from heavy hitters like AISIN, Dayco, DENSO, NGK, Gates, Hitachi, and TYC sold on eBay, Amazon, and SixityAuto.com. Additionally, our auto parts cover all of the most popular cars from Toyota and Honda to Chevy, Dodge, and Ford. With over 400,000 parts in stock from spark plugs and headlights to belts and hoses—and even our own line of Sixity Wheel Spacers and Sixity Lift Supports—we’re at the ready to serve you.

Business History

Sixity Auto is a part of Proximity Group, an American-owned manufacturer and online retailer (and proud member of the Better Business Bureau). We strive to deliver on our core tenets for our value-conscious customer base, which include free and fast shipping, a 100% fitment guarantee, and a U.S.-based Customer Service Center. Come check us out today!

Company Representative

Thumbnail of user lanea23
Lane A.
Typically responds within 2 days

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