• Sixity Auto Parts

2024 CUSTOMER CHOICE AWARD

Sixity Auto Parts

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Overview

Sixity Auto Parts has a rating of 4.6 stars from 327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sixity Auto Parts most frequently mention customer service, free shipping, and fast delivery. Sixity Auto Parts ranks 23rd among Auto Parts sites.

  • Service
    36
  • Quality
    280

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.4%
Positive
201
Neutral
4
Negative
15

Instant Feedback

4,811 reviews

10
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How would you rate Sixity Auto Parts?
Top Positive Review

“Gen10 civic sport sparkplugs”

Quoc D.
8/31/24

Conveniently saw on Google and made purchase. Was new to website. Since this order went well, will shop with them more. Hopefully, they will have upcoming promos for my Honda civic. I also have a Nissan 350z that I shop for.

Top Critical Review

“Worst customer service ever.”

Jay W.
9/7/24

Received a wrong cv axel, called sixty twice got the same guy both times and he made me feel like I was during him a favor by calling him. Don't buy from this company if you want the right parts. Worst customer service ever.

Reviews (327)

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customer service (49)
Thumbnail of user lamarb60
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase
• Updated review

Had exactly what I need for a good price, shipping took more days than I expected and when I received my package I was one spark plug short but they said they were going to send it at a one time courtesy, like it was my fault I didn't get everything I needed

They responded in a timely manner and said they would correct the problem but I didn't like them saying at a one time courtesy if my order was not correct who's fault is that not mine

Service
Quality
Fast and easy
June 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good price on parts

Thumbnail of user michaels12719
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

So far so good, he parts are what I ordered and fast shipping.

Quality
Thumbnail of user mareka6
2 reviews
0 helpful votes
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October 29th, 2021
Verified purchase

So far so good. Cannot coment before receiving my order. Thank you
Parts received in promised time, installation will follow soon.
My overall experience with Sixty Auto Parts is great.

Reason I chose this business:

Because I found all needed parts on your website.

Quality
Thumbnail of user nicholash640
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Called customer service about the details of the alternator I just ordered, they were very helpful and precise. Couldn't find a complaint even if I wanted to! I appreciate y'all!

Reason I chose this business:

439658 Valeo Alternator

Quality
Thumbnail of user josephm4242
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

First time using site haven't really checked it out yet needed something specific and you had it I hope processing and shipping is quick cause the part is much needed

Reason I chose this business:

Cause you had what I needed for a decent price free shipping and 2-5 day shipping I hope it's closer to the 2 end though

Quality
Thumbnail of user ericb2930
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

The deal was good for a good product and the shipping was reasonable.
Delivery was prompt / reasonable.

Reason I chose this business:

Best price for the item I was looking for.

Quality
Thumbnail of user adriens35
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Very simple and user friendly. The website was fairly easy to read and see what I needed as well as how they actually have good parts for my specific vechicle (1990 Honda Civic SI)

Reason I chose this business:

It’s the first website that sold “Gates” products

Quality
Thumbnail of user rods435
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Satisfied, parts fit as advertised, lowest-priced, free shipping, will shop again, thank you

Quality
Thumbnail of user jls17
2 reviews
0 helpful votes
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March 21st, 2024
Verified purchase

Nice site and order process. In stock parts and great price.

Reason I chose this business:

Price and availability.

Quality
Thumbnail of user elliote11
1 review
1 helpful vote
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November 24th, 2021

Good website and quick delivery. The whole order was received quickly, everything is in good quality. In the future I plan to order more. Also recommend it to all my friends

Service
Value
Shipping
Returns
Quality
Thumbnail of user timl665
1 review
0 helpful votes
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September 2nd, 2022

They had good customer service, but their website charged me 5 times for for an item i still never even recieved. But their staff was vigilant on getting me my money refunded

Thumbnail of user amadas13
Amada S. – Sixity Auto Parts Rep

We do apologize for the issue with the website. We did issue you refunds for all of the charges once this had been brought to our attention. Please contact our service center if you need further assistance.

Thumbnail of user triciav33
2 reviews
0 helpful votes
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April 19th, 2023
Verified purchase

First off they sent me the wrong plugs. They were standard plugs and the truck takes a Platinum plug I used them because I didn't want to exchange them

Reason I chose this business:

Thats what pop up on my phone

Quality
Thumbnail of user stanleyc279
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Very simple and received my order early and in great shape

Reason I chose this business:

Found what I needed at a great price

Quality
Thumbnail of user susanr2196
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Outstanding quality, easy installation (even an old girl can do it), price was great and delivery was exceptional. GREAT COMPANY! I will return to you for more purchases in the future.

Reason I chose this business:

Best price, free shipping- what’s not to like?

Quality
Thumbnail of user paulb5240
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Fast shipping, accurate descriptions, reasonable prices

Quality
Thumbnail of user johnp3116
1 review
0 helpful votes
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September 26th, 2020
Verified purchase

I ordered the clutch fan and water pump combination. The water pump arrived promptly but I didn't receive the clutch fan. I contacted customer service. They quickly remedied the situation.

Thumbnail of user williek211
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

Spot on, easy to navigate and had a great price on what i wanted!

Reason I chose this business:

Google gave it to me and their price was half of what the other guys wanted

Quality
Thumbnail of user samuelp791
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

This was one of the places that was selling the sparkplugs I was looking for at a lower price than some other places.

Reason I chose this business:

This place popped up in the search results and had what I was looking for. So, I grabbed them.

Quality
Thumbnail of user karlk311
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Great internet ordering, and correct parts received

Reason I chose this business:

Good price and free shipping and Discount.

Quality
Thumbnail of user usamas14
1 review
0 helpful votes
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March 13th, 2024
Verified purchase

I am not satisfied because he doesn't reply on time

I want to return this part it’s correct part

Service
Quality
Thumbnail of user amadas13
Amada S. – Sixity Auto Parts Rep

We apologize for any confusion. We have not received any messages from you to reply to. If there is an issue with your current order, please do not hesitate to contact our service center at (888)679-6279. We are open M-F 5 AM-5 PM PST, we would be happy to assist.

Thumbnail of user bobbyw320
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Good no issue with any of it will use them again if needed

Reason I chose this business:

I just saw on Google decided to try

Quality
Thumbnail of user davida5184
2 reviews
0 helpful votes
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January 31st, 2024
Verified purchase

Nice selection of parts. Found exactly what I needed. Arrived in a timely manner. Would shop at Sixity Auto again.

Reason I chose this business:

Had exactly what I needed and at a great price.

Quality
Thumbnail of user shawnr541
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

Great! Quick service! Product as described! Will continue to buy!

Quality
Thumbnail of user dennyd56
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

It was easy to order and received part in a timely manner. I will buy from them again

Quality
Thumbnail of user davidj2307
0 reviews
0 helpful votes
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December 31st, 2021
Verified purchase

It all depends on how fast you deliver. If delivery is within a couple days then you would get a high RATING but if I have to wait a week or so than your rating will be loooow.

Reason I chose this business:

First time, heard about Sixty so lets see how it goes.

Service
Quality

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From the business

We help drivers find top OEM-replacement auto parts from the best brands in the world at unbeatable prices with fast and free shipping so they can repair their vehicles without breaking the bank. Launched in 2013, we developed a line of automotive replacement parts from heavy hitters like AISIN, Dayco, DENSO, NGK, Gates, Hitachi, and TYC sold on eBay, Amazon, and SixityAuto.com. Additionally, our auto parts cover all of the most popular cars from Toyota and Honda to Chevy, Dodge, and Ford. With over 400,000 parts in stock from spark plugs and headlights to belts and hoses—and even our own line of Sixity Wheel Spacers and Sixity Lift Supports—we’re at the ready to serve you.

Business History

Sixity Auto is a part of Proximity Group, an American-owned manufacturer and online retailer (and proud member of the Better Business Bureau). We strive to deliver on our core tenets for our value-conscious customer base, which include free and fast shipping, a 100% fitment guarantee, and a U.S.-based Customer Service Center. Come check us out today!

Company Representative

Thumbnail of user lanea23
Lane A.
Typically responds within 2 days

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