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SKYLUX Travel

Overview

SKYLUX Travel has a rating of 4.8 stars from 2,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.

service
284
value
111
shipping
27
returns
45
quality
1,233
This company responds to reviews on average within 1 day
How would you rate SKYLUX Travel?
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Canada
1 review
0 helpful votes
Follow Jacques T.
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Your '´claim spécial services ´´ agent is super qualified. She solve one of the issues caused by the errors of the original agent with whom we worked. The others issues could not be solved because the agent is not with Skylux and the Class of our tickets it would cost Skylux $$$ to cancel Economy ticket and offered us business upgrade. Will we use Skylux in future? For sure we will include your offer to compare with others specialist business class agency.

Date of experience: January 31, 2025
Herman B. SKYLUX Travel Rep
2 months ago

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Florida
1 review
0 helpful votes
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Wonderful Service
March 10, 2025

Rudolph consistently delivers outstanding customer service and offers competitive pricing. He is always accessible when I reach out or promptly returns my calls within a short period. I highly commend his service and would rate him with the highest accolades possible.

Date of experience: February 28, 2025
Arizona
1 review
0 helpful votes
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INSANE SAVINGS!
February 9, 2025

Sam! My go to travel agent from now til …. I die!
He saved hundreds off a European ticket I had been spent several days shopping for! Extremely patient, articulate, and professional! Will be referring everyone I know to Sam! 😃🥰👍👌

Date of experience: January 30, 2025
Herman B. SKYLUX Travel Rep
2 months ago

Amazing review of our services! Sam is awesome, indeed! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!

Mexico
1 review
0 helpful votes
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Andrew is my "GO TO" for all international travel
February 17, 2025

I love working with Andrew- I shoot him an email with travel dates and had he provides multiple options and is always happy to run additional scenarios. He's super easy to work with- he'll always followup with a phone call. This year he's helped with Asia & Australia saving me $2000 & $3500 respectively on each ticket!

Date of experience: February 7, 2025
Herman B. SKYLUX Travel Rep
2 months ago

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

California
1 review
0 helpful votes
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Mostly We are pleased.
March 3, 2025

I tried reaching our travel consultant yesterday and left a message. Today we tried again, and left a message. Finally called the general number for SL and was transferred to his "cell?". No answer there.
Then we called for anyone to help. We received excellent service. Our regular guy deserves days off but we should be told in the voice mail when he returns to work. We are busy also.

Date of experience: February 21, 2025
Herman B. SKYLUX Travel Rep
2 months ago

Thank you for your rating! At Skylux Travel, we are committed to providing seamless and elegant travel experiences. We hope to assist you again soon!

California
1 review
0 helpful votes
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First-Class Travel Agency
April 1, 2025

I have used Skylux for complicated travel arrangements in last, and recently called for help in scheduling same-day departure to Cyprus after my travel plans were aborted by the Heathrow shut-down. I could not find any RT flights on any site but Skylux came through. Agents are unfailingly professional, polite, helpful, knowledgeable. Highest recommendation

Date of experience: March 21, 2025
Herman B. SKYLUX Travel Rep
3 weeks ago

Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!

North Dakota
1 review
0 helpful votes
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Reliable & consistent over 5 years.
April 6, 2025

I've been consistently using SkyLux Travel, and they have delivered every time. Recently, Vernon went above and beyond by spending numerous hours on the phone with me to find the best possible deal for urgent flight. He not only secured a ticket at a reasonable price but also provided exceptional service throughout the process. His dedication and attention to detail truly made a difference. I highly recommend Vernon and SkyLux Travel for their reliability and outstanding customer care.

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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Trustworthy Company
April 15, 2025

Axel once again made my Business Class travel plans run smoothly and professionally. He is a credit to the company. I would recommend SkyLux to others. Only snag I experienced this purchase was a system glitch in the payment form. It would not allow certain fields to be open. Ultimately succeeded but frustrating while trying to process.

Date of experience: April 5, 2025
Herman B. SKYLUX Travel Rep
1 week ago

We are grateful for your kind words about Axel! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

California
1 review
0 helpful votes
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Butch is an amazing travel advisor
April 17, 2025

Butch found the perfect tickets for me faster than anyone I have ever used before at Skybox and I've been buying tickets from them for 10 years. Excellent service. Fast and responsive. Kind and accommodating. I will be delighted to use him again

Date of experience: April 7, 2025
Herman B. SKYLUX Travel Rep
1 week ago

Thank you for your kind words about Butch! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

Maryland
1 review
0 helpful votes
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Agent went above and beyond to provide help us
January 31, 2025

Nancy was committed to finding us the most reasonably priced airfare that met our travel requirements, including setting up calls during her off hours. She walked us through every step of the process.

Date of experience: January 21, 2025
Herman B. SKYLUX Travel Rep
3 months ago

Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!