SKYLUX Travel has a rating of 4.8 stars from 2,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Your '´claim spécial services ´´ agent is super qualified. She solve one of the issues caused by the errors of the original agent with whom we worked. The others issues could not be solved because the agent is not with Skylux and the Class of our tickets it would cost Skylux $$$ to cancel Economy ticket and offered us business upgrade. Will we use Skylux in future? For sure we will include your offer to compare with others specialist business class agency.
Rudolph consistently delivers outstanding customer service and offers competitive pricing. He is always accessible when I reach out or promptly returns my calls within a short period. I highly commend his service and would rate him with the highest accolades possible.
Sam! My go to travel agent from now til …. I die!
He saved hundreds off a European ticket I had been spent several days shopping for! Extremely patient, articulate, and professional! Will be referring everyone I know to Sam! 😃🥰👍👌
Amazing review of our services! Sam is awesome, indeed! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
I love working with Andrew- I shoot him an email with travel dates and had he provides multiple options and is always happy to run additional scenarios. He's super easy to work with- he'll always followup with a phone call. This year he's helped with Asia & Australia saving me $2000 & $3500 respectively on each ticket!
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!
I tried reaching our travel consultant yesterday and left a message. Today we tried again, and left a message. Finally called the general number for SL and was transferred to his "cell?". No answer there.
Then we called for anyone to help. We received excellent service. Our regular guy deserves days off but we should be told in the voice mail when he returns to work. We are busy also.
Thank you for your rating! At Skylux Travel, we are committed to providing seamless and elegant travel experiences. We hope to assist you again soon!
I have used Skylux for complicated travel arrangements in last, and recently called for help in scheduling same-day departure to Cyprus after my travel plans were aborted by the Heathrow shut-down. I could not find any RT flights on any site but Skylux came through. Agents are unfailingly professional, polite, helpful, knowledgeable. Highest recommendation
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
I've been consistently using SkyLux Travel, and they have delivered every time. Recently, Vernon went above and beyond by spending numerous hours on the phone with me to find the best possible deal for urgent flight. He not only secured a ticket at a reasonable price but also provided exceptional service throughout the process. His dedication and attention to detail truly made a difference. I highly recommend Vernon and SkyLux Travel for their reliability and outstanding customer care.
Axel once again made my Business Class travel plans run smoothly and professionally. He is a credit to the company. I would recommend SkyLux to others. Only snag I experienced this purchase was a system glitch in the payment form. It would not allow certain fields to be open. Ultimately succeeded but frustrating while trying to process.
We are grateful for your kind words about Axel! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Butch found the perfect tickets for me faster than anyone I have ever used before at Skybox and I've been buying tickets from them for 10 years. Excellent service. Fast and responsive. Kind and accommodating. I will be delighted to use him again
Thank you for your kind words about Butch! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Nancy was committed to finding us the most reasonably priced airfare that met our travel requirements, including setting up calls during her off hours. She walked us through every step of the process.
Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!
Answer: Hello. Please contact our Customer Support at 855-507-9771 or send us an email at cs@skyluxtravel.com. We will gladly assist you. Thank you.
Answer: Hello. Please send us an email with your ticket number or confirmation number at feedback@skyluxtravel.com. We will gladly take a look at it. Thank you.
Answer: Why do you need something else? SkyluxTravel offers the most affordable business class tickets I've ever seen.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.