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From the business
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
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Very good service. Wells called and kept me informed and gave me good value
We were very pleased with the travel arrangements and guidance offered by Melvin. While we have been to Europe many times, we were exploring some new countries and Melvin was extremely helpful.
Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again. Have a nice day ahead!
Easy, friendly, efficient process with clear explanations and straightforward answers
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Wade, the gentleman who helped us couldn't have been better in all that he did. He informed us of the best options for our upcoming trip to Japan and took care of all of the booking details with expertise. We will definitely be back in touch with him for future trips.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Good job overall and good experience
Good communication
Thank you very much for sharing your positive experience with others, we really appreciate it!
Trash Company to be do Business with! Would not recommend under any circumstances. Sold 2 premium economy ticket for $3298.00 IAD-LHR Round Trip where no seats were available to pick. Got assigned bathroom seats for paying double price of economy tickets.One might just travel economy and be at the mercy of the airline to assign you whatever seats they want. CS is just dilly dallying around!
Dear Tony S.,
We are truly sorry to hear about your disappointment with our services!
Your complaint is assigned a special ID: 271511
Please email this ID at feedback@skyluxtravel.com
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything possible to deserve your further cooperation with us!
Thank you very much!
Trash Company to be do Business with! Would not recommend under any circumstances. Sold 2 premium economy ticket for $3298.00 IAD-LHR Round Trip where no seats were available to pick. Got assigned bathroom seats for paying double price of economy tickets.One might just travel economy and be at the mercy of the airline to assign you whatever seats they want. CS is just dilly dallying around!
Mr petal is the best I would never deal with anyone but him cause he's very helpful
Thank you very much for sharing your positive experience with others, we really appreciate it!
The representative was great, he gave me the choices and finally very satisfied with my reservation, he got me the shorter connection and the excellent seats for my trip overseas. I highly recommend Skylux for future business class trips.
Thank you very much for sharing your positive experience with others, we really appreciate it!
Having difficulty booking a satisfactory business class trip to Costa Rica, I called Memphis at Skylux. He promptly returned several options, including one that I could not find which was perfect for our itinerary.
Not the first time he was able to do so for us.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Keanu spent so much time with us and completed our air itinerary in one long telephone session. He was very patient and was able to get the flights and seats we wanted for 4 people. Would highly recommend him.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Tabitha is great. Fast response to questions and patient!
Dear ELLEN G.,We are glad to hear that Tabitha was able to assist you and provide helpful service.
The rep was very courteous and patient. He was ready to check different options for our trip.
We are pleased of your satisfaction with the agent's assistance! Thank you very much for being our customer!
This is my third purchasing of business tickets. Every time I received an excellent service. This time it was Ianthe who took care of my needs and she was excellent.
Many thanks for a wonderful review of our services! We appreciate a lot your loyalty and cooperation with us!
Sunshine K spent a lot of time to get the desired travel itinerary and within the price range. She was very patient and was great up to this point. Based on the ticket purchasing experience, I would highly recommend her. Hope the travel will go as described and without a hitch.
I've used SkyLux twice this year and am completely satisfied. Have told many friends about them, especially Bernard Roth, who is a customer-focused agent there. Best prices and service, hands down, for business class.
Dear Walt T., We are really pleased to hear that you had a good experience with our company. Please do not hesitate to book with us again.
Ben Pearson, my sales liason told me that I should deal directly with involuntary customer service staff. Dalya was helpful in past but this was wrong dept to solve my needs
I contacted voluntary dept Adelina who was excellent. I had to direct her to check alternative dates even at higher prices and yes they existed Although it cost me $5000 more I was able to resolve all issues that Ben was not able to do
Your compartmentalised system doesn't allow anyone to look at all alternatives to solve a problem
Ben in sales needs to be trained to problem solve not work only with easiest solution
Suggest alternatives even if it Cost more
Customer needs solutions
FYI I purchased 10 tickets for $65,000 I wound have expected better service from Ben Pearson
Dalya & Adelina were excellent
Dear Joshua P,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon.
It's our goal to deliver the highest quality of service to all of our customers.
You will soon be contacted by our representatives.
Your review is assigned a special ID:270147
Jerry was extremely helpful. We had worked with him months ago to arrange a business class flight to board a cruise ship. Hostilities in the Middle East necessitated that we cancel the cruise. Jerry worked tirelessly to unravel the flight we had arranged and to find us an alternative. Many thanks for his kindness, professionalism and patience!
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
This is in response to their request
This site wants a picture but all i have it a PDF of my ticket
Ticket number ************** this has my cell number so Skylux can contact me if they want
Record locator NRT7XS
Dear Paulina,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 270115
Please email this ID at feedback@skyluxtravel.com with more info about your reservation, and we will get in touch with you.
Dear Roy,
We're thrilled to hear that you had a positive experience with our staff and that you achieved the results you were looking for. Thank you for choosing our services.
The experience with Skylux was very good. My agent was knowledgeable and responsive and obtained the reservations I was looking for.
Dear David,
We do appreciate your positive feedback and would like to offer our gratitude for choosing our company to travel.
The agent Achu really found the best first class accommodation for PAL in a very short time. It was expensive, but worry free and worth spending. Thank you and keep the great work.
Thank you for your honest feedback! We really appreciate it and we hope to see you using our services in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.