If i could give negative stars of this "credit monitoring" company I would. This is the most ridiculous company I have ever dealt with. I visited their website on 11/18 and have been trying to cancel my membership since 11/20 due to the holiday I was unable to accomplish this (I called and emailed -BTW you CANNOT go to their website and "select cancel memembership) Once I finally got ahold of the company the dude that answered the phone argued with me about me actually trying to cancel, lectured me about how I need to keep the membership and check my information frequently... thank you Credit Karma I do this with ease with you and if I would like I can go through the same thing in December because he will give me a free month... BUT I need to call back and try to cancel this again. No thank you just give me my refund and cancel this dang thing. I honestly have not ever been argued with in the way I just was, I said that both times I have called i was on hold for over 5 minutes and was told "hmmm that is strange because just now it was ONLY 4 minutes and 18 seconds." Um actually JERK it was 5 minutes 28 seconds... I am timing you on my cell phone without even having to push a timer... WOW way to talk a customer into staying and keeping your service... Beware of this one, this guy had me seeing red!
It has been a great help on getting my credit back on track I have a long ways to go bu appreciate this service
So far so good, no complaints. Wish I could've put more a month in but it's still helped my credit a ton.
It's easy to keep up with your money and credit with a service like SmartCredit. Amazing product, haven't seen anything like it.
I have great experience with smart credit
I refer anybody to be part of this!
Very Pleased with the site and services that they provide. It's easy to use and I like that I can get all 3 scores.
I really like how easy the service and the app are to use.
Smart Credit showed me exactly what I needed to do to boost my score. My score jumped 70 points before 60 days.
I love this site. Used it for some time. My score went up over 100 points. I keep it so I can monitor my credit. Totally worth it.
My representative has been very helpful in all aspects of helping me improve my credit and is very knowledgeable in the field I'm very pleased
Answer: We are sorry for the experience. If you could please reach out to us at supervisor@consumerdirect.com. We will need more information to locate your account and help resolve the situation. Please include your name and email address on the account.
SmartCredit® has a rating of 3.8 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartCredit® most frequently mention and great experience. SmartCredit® ranks 3rd among Credit Reports sites.
Thank you for your review. We are pleased you have been enjoying our services.