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SmartCredit®

How would you rate SmartCredit®?
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New Hampshire
1 review
2 helpful votes
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A bit expensive for the product
July 31, 2021

I enjoy being able to look at all 3 bureaus simultaneously but I feel like the cost is pricey. I shouldn't have to pay 20 dollars to update my report every time I want to see how changes I've made effect my credit.

SmartCredit® attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Massachusetts
2 reviews
13 helpful votes
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SCAM
January 10, 2014

SCAM. This company did the same to me... unable to cancel and wound up getting charged, despite efforts to cancel AND sending them email to cancel when unable to reach anyone. I'd suggest disputing the charges, as this company isn't legit as far as I can tell, or based on the inability to cancel.

Date of experience: January 10, 2014
Virginia
1 review
10 helpful votes
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They make it so hard to cancel you are likely to pay out 30 to 60 dollars before you get the account closed. Once you find the link (using google) to cancel the try to "up sell" you over 4 windows, while telling you all the great stuff you are missing by canceling their useless service. Once you get past the up sell, they tell you that you must call to cancel. After forever on hold the up sell starts again. I resorted to escalating emails, starting at "please cancel" and ending in "I am going to flag future charges as FRAUD". They cancelled finally. Stay away, even though Jean Chatzky's name is attached they are BAD BAD BAD.

Date of experience: April 5, 2016
Arkansas
1 review
0 helpful votes
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LEVELUP
June 30, 2021

I monitor my credit everyday checking for progress. I'm satisfied with the credit building options. Other platforms are not doing this. If there are its not as simple as smart credit.

Date of experience: June 30, 2021
Utah
1 review
8 helpful votes
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Signed up for this bc it was highly recommended by another company that was funding me. Come to find out, I could've used any tool to check my scores and I see that they recommend smart credit bc they get a cut for everyone that they refer over. Smart credit said my equifax was 737 and when keybank pulls it, it was only a 680! I got denied not only by keybank but by many other banks I applied for. I was not happy at all. Also, when I signed up they charged me $29.95 twice! Once for signing up and another for the credit pull! Then this company kept pulling more and I was charged 2 more times so a total of 4 charges at $29.95 each! I called very furious and they did not refund anything and said it was my fault and their policy to not refund. They can go $#*! themselves! I'll never use them and only stick to these free ones since they all do the same thing and show the exact same scores as smart credit does. Honestly, the best way to know your scores is to sign up directly with each credit bureau. It is more expensive, but at least you'll have accurate scores so you know what you're working with before applying for loan(s).

-ryan

Date of experience: July 8, 2019
Georgia
1 review
1 helpful vote
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Great Comparison
December 29, 2020

I enjoy Smart Credit because it is easy to read and understand my credit report. They also provide me with useful tips that really help to increase my credit score

Date of experience: December 29, 2020
Rachelle A. SmartCredit® Rep
over a year old

Thank you for your review. We are glad you are enjoying your membership!

Florida
1 review
0 helpful votes
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Awesome Service
August 1, 2022

I have been with smart credit for almost 2 yrs. I am always alerted when there is a change to my credit report. It is very easy to navigate.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Paperwork
August 1, 2022

I love this program but I feel if I'm paying then you guys should do the paperwork to send to the agencies

Date of experience: August 1, 2022
Georgia
1 review
0 helpful votes
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I've been using SmartCredit for more than 8 months this experience is amazing the update, the report and all the informations you need it's fast and easy to get i highly recommend u to try this App

Date of experience: June 29, 2022
North Carolina
1 review
0 helpful votes
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Fabulous
February 2, 2021

Very great and awesome experience and hope everything works out with my credit of going up and reaching points so i will be able to purchase a home!

Date of experience: February 2, 2021

Overview

SmartCredit® has a rating of 3.8 stars from 120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartCredit® most frequently mention and great experience. SmartCredit® ranks 3rd among Credit Reports sites.

service
2
value
2
shipping
1
returns
1
quality
2