• Smartstyle

Smartstyle

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Overview

Smartstyle has a rating of 2.6 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Smartstyle ranks 1st among Salon sites.

  • Service
    42
  • Value
    39
  • Shipping
    5
  • Returns
    7
  • Quality
    35
Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
54
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How would you rate Smartstyle?
Top Positive Review

“Great service”

Trey H.
1/24/22

Today I went to the smart styles in grenada ms and I can say the stylist was awesome. She took time and didn't rush through my sons nor my haircuts. In past experience this location has come a long way from the past employee. Thank you Angela we will be repeat customers.

Top Critical Review

“Terrible”

Danica W.
10/7/24

Lady was a complete $#*! for no reason she is not nice and talked to customers with no respect I would NOT reccomend. She was also being very rude to my special needs client who just wanted a haircut

Reviews (83)

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Thumbnail of user danicaw17
1 review
0 helpful votes
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October 7th, 2024

Lady was a complete $#*! for no reason she is not nice and talked to customers with no respect I would NOT reccomend. She was also being very rude to my special needs client who just wanted a haircut

Thumbnail of user coleh109
1 review
0 helpful votes
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November 23rd, 2022

$40 for trim and French braid.
Maria did my child's hair. Double price and wrong braid. We arrived early. Hair dresser stopped to help 3 other people during our appointment and blamed us for short 2 minute indecision about whether it would be just a trim or with a layer. Didn't have time for shampoo. Not sure if double booking or no front desk help. Cut was even.

( raining outside when I took photo)

Products used:
None. Service

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Quality
Thumbnail of user treyh46
1 review
0 helpful votes
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January 24th, 2022

Today I went to the smart styles in grenada ms and I can say the stylist was awesome. She took time and didn't rush through my sons nor my haircuts. In past experience this location has come a long way from the past employee. Thank you Angela we will be repeat customers.

Service
Value
Quality
Thumbnail of user pennys535
1 review
0 helpful votes
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May 15th, 2022

I went to smart styles in sherwood, arkansas at walmart and Emmy done such a wonderful job with my hair. Even though I have fine hair she still knew how to make the style I wanted look amazing and it still does to this day. You want a great environment and friendly people go see Emmy.

Products used:
None

Service
Value
Quality
Thumbnail of user mirandaw104
1 review
2 helpful votes
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March 11th, 2022

Do not go to this salon by any means, even if you are desperate, biggest regret i have, my hair is damaged beyond repair... Went in for a trim to have some dead ends cut off as i had some heat damage from using the straightener, told her to make it look neat and easy to manage i also told her not to use any kind of razor on my hair as i didn't need it to look any worse then it already did., she went against my wishes reassured me she'd been cutting hair for 22+ years... By the time she was done my hair looked like it got stuck in a paper shredder, mid neck length after taking over 3 inches off when it was below shoulder length, do not make the mistake i made... Go to a different salon

Tip for consumers:
Really great site... I give it 10 stars for being able to give your full review and opinion

Products used:
Got a really bad haircut from smart style hair salon, completely destroyed my hair, did not get a refund when the woman had told me to call back when i was ready to have it fixed, i did, but was in hospital for tests as i recently had a stroke, when i called the salon back they told me they weren't going to fix it even though i paid and never got refunded back nor my hair properly fixed, bad bad bad very bad salon

Thumbnail of user jbb47
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

I just moved here back in November and I needed a haircut badly. So I came to smart style here on central. I first used Mike but he could do eyebrows even tho he give great haircuts I switched to Lori Thomas she always fits me in right away. I've been very sick for several years now Lori takes time to listen to what I'm going through with my health and not only does she cut my hair great I've noticed she listens to all her clients and she treats us like family. So if you need a good haircut ask for her she will hook you up. She also does eyebrows and to me that's a plus. Again if you need a great hairdresser go to Walmart smart style on central ask for Lori tell her Jax sent you. You can't go wrong with her or any of the ladies that works there.

Thumbnail of user Johncoleman
1 review
0 helpful votes
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January 6th, 2024

After 20 years with a stylist ended up in Catskill for a haircut for a trip I was going on. Sherry made me feel very comfortable and every time I leave I almost feel like a new person. I wouldn't go anywhere else. Great service

Thumbnail of user kimm2312
1 review
0 helpful votes
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September 11th, 2023

Abygale cut my hair perfectly. Very friendly, professional,k knew her job. I will definitely go back. Easier to make an appointment, so you're not waiting forever. Clean, good environment, not too very expensive.

Thumbnail of user jeanz78
1 review
0 helpful votes
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March 10th, 2022

Amanda in Ottumwa has been my stylist for several months. She's amazing with color. I love my hair every time I leave. Very conscientious when cutting which I appreciate. Sherri is another stylist that is super good. Fabulous atmosphere…light and fun.
Highly recommend going there.

Products used:
I’ve used many of their products. They are all very good and were suggested by my stylist.

Service
Value
Returns
Quality
Thumbnail of user trishaf56
1 review
0 helpful votes
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January 7th, 2023

I had no choice but to find a different salon.i tried to phone and make appt...but the phone would ring once and disconnect. I drove to Walmart to make appt.and tell my problem.l was reassured problem would be solved. I needed to change appt
2 days later.same thing.again l drive there.tell story again.same deal A few months go by l need a haircut again.this happens.l continued this for 14 months with no change.it was insane.it is still like this today with no solution.This was the Listowel location

Thumbnail of user judyg863
1 review
0 helpful votes
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February 28th, 2023

Terrible experience with perms. I've had them for 50+ years! Had one in December of 2022. Fallen before I got home. Pin straight. Ok, could have been a bad perm itself. It was their last one. Checked in when there and called and no perms. Finally got one from another store I believe. But, got another perm 3 weeks later. Still 90% straight and will NOT hold a curl. With tip, paid $77 to have no perm. Also what do I do now? Where do I go? Can I have another perm? Very disappointed.

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Thumbnail of user martham1126
1 review
0 helpful votes
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March 15th, 2022

Got in with Tracy today!
She was a delight when i called to see if i could get in later 2dy.
She was bubbly and made me feel right at home.
My hair looks fabulous and my eyebrows too!
Thanks for a great experience Tracy!

Tip for consumers:
Smartstyle
Store #17945

Service
Value
Thumbnail of user melissam3638
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

I knew I was ready for a haircut on Thursday, on Saturday I called and tried to explain what I wanted and the woman understood, matched me to Dawn and got me in that afternoon. Dawn did a marvelous job, transformation I should say. I am very happy with their talent!

Thumbnail of user melissar2032
1 review
0 helpful votes
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May 24th, 2023

I had the rudest girl cut my hair today. Her Name was Katie in the E Sam Houston parkway N. She said she works in other locations too! She spoke to me with no respect and kept rolling her eyes at me since I sat down. And threw my hair in my face when I said I could please get someone else. Besides her rolling her eyes she got mad at me for moving my head a little. Another girl had to finish cutting my hair. Horrible experience. I've never felt so disrespected.

Tip for consumers:
Katie, was horrible to me and other customers. Please do not let her work with other customers.

Service
Quality
Thumbnail of user ajillj1966
1 review
0 helpful votes
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September 7th, 2023

I was in need of a new style/haircut. So I decided to give Smart Style a try. Katy was very talkative and friendly. I told her I want a shag pixie and I showed her several pictures. It looked kinda like what I wanted. It wasn't short enough so I told her and she didn't seem mad. She blowed dry my hair like an old lady. I gave her tip paid and left.

When I got home I wetted my hair so I could style it like I wanted it. The back was way off, one side longer than the other. My sides were uneven. I saved the best for last!

My hair is about 5 inches on top and my daughter pointed out that there's a big section on very top that was CUT about 11/2 short!

OHMYGOSH why did she do that? Was it because I politely told her to cut shorter all over!?

I'm done with Katy at Smart Style! :(

Tip for consumers:
It’s going to take months for that section of my hair to grow out!

Gee thanks:(

Service
Value
Quality
Thumbnail of user java3kids
1 review
0 helpful votes
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October 27th, 2023

I went to the Walmart in Kendall FL and I want to partial highlights. They did the whole hair highlighted. I did not want that. I went back for them to fix it and they messed up again turning my hair back to natural color so I put it all that money for nothing. They did not do anything. Do not go to them. It's a total waste of money

Tip for consumers:
Please don't waste ur time or money to go here

Service
Value
Thumbnail of user emmettsnickles1969
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

I was done shopping and I walked into the Smart Style Salon in Potsdam, NY. I was greeted by Gabbie. She was wonderful. Very efficient and professional. She was very attentive and made me feel very comfortable. My haircut turned out spectacular.

Products used:
A haircut

Service
Value
Quality
Thumbnail of user minervan3
1 review
0 helpful votes
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July 11th, 2021

I have been coming to see Beatrice at the Walmart on Serene & Eastern in Henderson, NV for 3 years now and I absolutely love her! I moved to CA in 2019 and I literally drive to Vegas every 4-6 weeks to get my hair done by Beatrice and only Beatrice! She is excellent with my elderly mom and excellent with my highlights. I trust her work and I always leave a happy camper. I have referred many friends and family members to her who continue to see her regularly as well.

Service
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Thumbnail of user lisah3679
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

This was my first experience at SmartStyle. I had heard good things about Devin's skills and booked. I have tried several local stylists but I can never get my hair to do much of anything after I vet home. I like low maintenance but my hair is thick and it grows really fast. It never parts where I want it to. Devin listened to all my concerns. He told me about several options and explained everything to me. He thinned my hair to get a lot of the weight off and then showed me ways to add body. He showed me how to get the look I want with very little required effort. It was a great experience! I will be back!

Thumbnail of user 2sherbear34
1 review
0 helpful votes
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May 16th, 2023

I dropped in to Smartstyle today on a whim for a haircut at Walmart Clinton highway and found a lovely stylist named Leah who listened to what I wanted and sent me out smiling. I highly recommend her!

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Quality
Thumbnail of user patw541
1 review
0 helpful votes
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April 4th, 2023

I am very satisfied with
Threase and the manner in which she manage the salon. I am very observant of how she handle other customers. I have been impressed with her professionalism and consideration in varied situation.

Products used:
Hair salon

Service
Thumbnail of user laurah2088
1 review
0 helpful votes
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November 17th, 2021

Stylist refused to do my hair because I keep touching my hair as she styled it. I was trying to show her how I wanted it but she wanted it the way she wanted it, she would not listen to me and had attitude.

Thumbnail of user elenav107
1 review
0 helpful votes
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May 12th, 2022

Lorri Thomas, is great, we always go with her when we are in town, she is the only one my husband lets cut him hair…
We are very satisfied with her work and has a great attitude and always happy to see us. We will keep going to her, I always recommend my friends to her. Smart style has a keeper.

Tip for consumers:
It’s very easy.

Products used:
Hair cut services.

Service
Value
Quality
Thumbnail of user mandyh240
1 review
1 helpful vote
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May 21st, 2023
Verified purchase

I took my 14 year old daughter to SmartStyle for a new look. Rita at the Belton SmartStyle was amazing! She gave my daughter tips and tricks to help keep her hair healthy. Rita gave my daughter a new, easy to manage style that was perfect for her--exactly what we were looking for. My daughter was beaming with confidence when we left and I owe it all to Rita. It was clear Rita wasn't just working for a customer, but truly seeking to personalize this experience and give the very best for my daughter. I would definitely recommend this salon and Rita needs a raise:-)

Tip for consumers:
This was the best experience I have had at a hair salon!

Products used:
hair dryer, shampoo, hair styling products

Service
Value
Quality
Thumbnail of user donnab3418
1 review
0 helpful votes
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August 14th, 2023

I just had my hair cut at smartstyle in claremont at the walmart super center this Thursday. I walked in and asked to get my hair cut and the hair stylist at the counter named Julie was wonderful. She took me right away and asked what type of cut and style I wanted and listened to what I had to say about how I wanted my hair to look and how I did not want to spend a lot of money and gave a few suggestions. Once I decided how my hair style would be Julie got to work and in 15 min I had a wonderful new hairstyle. Thank You Julie. The price for my hair cut was reasonable and I scheduled my next appointment with her again. The place was clean and neat. This will be my new hair cutting salon from now on. Again thank you to Julie who was so patient with me and explained things and listened to what a customer had to say.

Donna Burroughs

Service
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