SnapDeal

My sincere advice to people... Please do not buy anything from Snapdeal... They have the worst sales and support... The customer service reps don't understand what we say... They own the company " Vulcan Express" through which they deliver the products and they don't have any coordination with them... "DIL KI DEAL IS NOTHING BUT DARD KI DEAL"... My big mistake to buy from Snapdeal... A bunch of hooligans and inefficient goons...

Snapdeal has never sold me fake or a counterfeit item. I don't think so as I have never received any fake product from Snapdeal. In my last many orders with Snapdeal, I never found any item sold by them to be counterfeit or fake stuff. I have ordered more than 25-30 times in the last 2 years and in all price ranges between 100- 10,000. Recently, I ordered a Bosch pressure washer and WD external hard disk and they are not just original, in fact they are very useful. I got them with a great deal from Snapdeal. Before buying them, I compared them across all the Indian Ecom portals, however, Snapdeal was giving them at very low prices so I quickly grabbed them. Additionally, I got one coupon from their spin the wheel game. In conclusion, Snapdeal is a trustworthy ecommerce app and it's the only Indian digital app that sells a variety of products. Moreover, Snapdeal is a marketplace where sellers sell their products so, if anyone has any issue with the product, they can directly raise a return request via the Snapdeal App. They have no question asked policy. Snapdeal also allows a user or an individual to report a fake item to their team in the recently launched program by them (I don't remember the name), and their team takes action post reviewing it internally.

I ordered nike shoes from snapdeal on COD cost around 2500. It ll reach to me on time. But the size ws small so I retured dem with one size bigger. As in my order status dey r showing the product ws deleivered its been more dan 2 months I didnt get my shoes. I mailed snapdeal about my prblm more dan 20 times always reply me, we ll back to you after 2 or 3 days. But still not able to sove the problm. So wat ll I do

Really happy with snapdeal services and products. Recently purchased shoe and quality is really very impressive.

Product delivered before committed time... 5/5 experience

I have ordered shoes from snapdeal but I received used slipper of one leg when I requested for exchange the Snapdeal said I have raised request for exchange but when pickup is arranged this Snapdeal person by saying the statement the customer is not willing to exchange the product I amI am herewith attaching the photos of the item received please don't purchase from Snapdeal if you purchase it from Snapdeal your money will be lost please think before buying it

This was my first time purchase at Snapdeal. And to my surprise, I received my order earlier than expected. Really fast. And great product quality. Thank you team!

My Snapdeal shopping experience always lead to blunder never get what I had ordered even not on time. I appeal to look out on their services it's better.

This is in regard to your complaint ******* against order number *******4899.It's the worst site ever seen till now, its a great fraud, whenever i bought stuffs from snap deal, they provide with defective one so i have to exchange and get a new one but this time i bought a blue blazer of rs 1450 and when they provided me with a defective one i asked them to return and refund my money, its been more than 15 days, neither they have refunded money nor they return the product, when i talked to supervisor, he clearly told me that i wont be given refund or product return, snapdeal has become so stubborn that they are openly revealing their fraudism and stealing customer's money, every day i call them and lost my balance getting a proper solution but they make excuses, so its my request to innocent people kindly don't buy product from snapdeal they just meant to cheat people. Peoples can checkout the cases on snapdeal, they have cheated a lot of people not just me they are habituated to stealing ours money.

I haven't recieved my refund of Rs 99 as yet. Although these people claim that they have already refunded the said amount on 13. 12. 16. I have already send my bank statement showing no refund. Inspite of repeatative reminders I have not recieved the Transaction Id from their side although they have claimed of the refund. Inspite of continous queries there is no respond from their side.If they have really refunded why aren't they providing me the transaction Id. This is cheating. The net result is my harassment. In such situation I will be compelled to approach consumer forum.

I bought mobile back cover but right on time of delivery they said my address is not in service area but before that I was bring some item that all reached. It means they said lie.

Second time the most horrible experience in online shopping (first time was also snapdeal). The delivery boy gaurav phone no. *******636 given as per snapdeal has not even came once to deliver the item but it shows 3 failed attempts already... I needed the book consumer behaviour for my group project but because of the delivery boy I have suffered alot. I called the delivery boy atleast 40 to 50 times since 23rd Aug 2017 but he did not pick my call even once I called him on the other no. Also but no response... I even called him on whatsapp also... the customer service does not even have the option of talking to the operator for any complaint... I sent a complaint on the feedback also but I didn't get a proper response. Now I cancelled the order and reordered it the price of the book became rs. 662(free delivery) to rs. 735 (including delivery charges)... really disappointed n disgusted with sd... now I'm never goina order on sd, after 2 bad experiences

HI,

I HAVE FOUND THE CUSTOMER SERVICES WHAT EVER THEY PROMISE THEY DO NOT FOLLOW, IT HAS BEEN MORE THEN 72 HRS I HAVE NOT GOT A CALL AND I ASK THEM QUESTION WHICH THEY COULD NOT ANSWER AND DID NOT RECEIVE ANY EMAIL TO. I WOULD TELL MY FRIENDS AND FAMILY TO STOP ORDERING PRODUCTS. AS THEY CAN'T VALUE THE CUSTOMER.

I have been using snapdeal for online shopping for last 2 years and the customer service that they are providing are really awesome. The quality of products is also upto the mark.

I must inform to every one that Buying furniture from snapdeal could be very risky as because i have purchased a Crystal Furnitech Wego King Size Hydraulic Storage Bed and the whole bed delivered by snapdeal is defective.
Snapdeal team is regularly postponing the replacement of bed from 2 months of my purchase and after 2 months they are directly denying to help me.
Moreover they are saying once you have purchased a furniture, you can not replace it.
They are providing worst service, such a cheap seller snapdeal is.
NEVER BUY ANY FURNITURE FROM SNAPDEAL.

I order sanatizer 16 th of March the expecteded time of delivery 25 March & on 24 March when I track my order they cancelled order without information and expected time of return your amount its take 10 to 12 days

I bought a wallet for my husband last week and the quality is really good. The best part is the price as it was only for Rs. 263 really loved the deal.

I HAVE BOUGHT A COUPLE OF PRODUCTS LIKE AN AC AND A TV,,
AC WAS DEFECTIVE AND STOPPED COOLING IN A MONTH.
TV STOPPED WORKING IN A WEEK,, DONT EVER BUY ANYTHING FROM SNAP DEAL, YOU HAVE TO PAY MUCH MORE THAN YOU HOPE TO DO,,, AND THEN THEY WOULD SHUT THE DOORS, SNAP DEAL IS TESTING THE PATIENCE OF A LOT OF PEOPLE. DO NOT SUPPORT AT ALL AFTER SELLING THE PRODUCT.
IF YOU WANT TO DUMP YOUR MONEY DOWN THE DRAIN THEN ONLY GO FOR SNAP DEAL

Pls don't buy from snapdeal they r seater they return and refund 10 day I'm calling them but no response pls I request to don't purchase from snapdeal

Hi there, beaware don not go for snapdeal they have wrost customer serives and retrun policy. They dont have work ethics they dont know how to behave.
Still i dont have answer of my question. Wrost dont go...

Worst ever seen company. Fraud people... products are stolen from box and empty box is sent to u. No need of this company... goodbye snapdeal fraud... idiots

I get good deals here. I have also had good experience in the returns and replacement of products. The 7 days money back policy is great and makes me worry free.

There is one Team Leader over there in Customer support his Name is RAJVENDRA... that fallow took first 50 min to think that. He is there to take a high Escalation call. N later also he pull out the wire of LAN from the system and even did not try to Arrange a Call back. And that Idiot agent AKASH whom i asked to transfer the call.

On your email address (both), mail doesnot delivered. Respected Sir,
I buy a new TIMEX BROWN ANALOG WATCH, ORDER NO. *******5690, SUB ORDER NO. *******5170, HSN. *******. So I don't want MT-G Analog Digital Wrist Watch Reference no. ******* in Replacement. It's Order ID: *******7470 dated: 30Dec. 2017. Please Refund my Rs. 290/- only as early as possible.