SnapDeal

Under Snapdeal order no. *******8049 dt. 23. 9. 18, purchased 'chirongi' 500 gram. Item sent was of very old stock and it was not fresh. Its quality was not satisfactory.

Its the worst site too order they passed my data to some fake theft company who were asking my account detail on thr basis of my last order. Pls dont order from this site.

I am using the app from last 2-3 years, Snapdeal is the best among all the other platforms, easy to buy. So many products are available in low cost compare to other shopping platforms.

I bought catwalk block heels from Snapdeal through online payment. At the time of delivery the delivery guy didn't come to my house. He called me that he has dropped the courier at the security desk. I told him that I will write abcomplaint regarding this but he didn't pay attention to my words. So I went to collect to courier and tried the product. The fitting was inappropriate. I placed a return and replacement request right away. I got the message, email and calls that my return request has been scheduled and the product will be picked up by the delivery guy soon. But on body came to collect the product. Than again I placed one more request for return but again no one came to collect the product. Now Snapdeal has closed my return request without any pick up attempt. This is so frustrating. No sense people
As per my personal experience I will suggest everyone please do not purchase anything from Snapdeal. Day by day their services is getting poor. At the time of return and replacement these people treat you like their slave. They are least bother about your concern and complaint.

Recently ordered sandals for a family function and asked for urgent delivery, Snapdeal delivers it before time and the product quality is really awesome. Loved it.

Worst customer care support n snapdeal service too worst. Fake promises from snapdeal not delivering product on time when there is no time sence then everything wil be waste

Very disappointing and cheating service first ever received from any online shopping site. I have ordered for a wireless and FM radio blue tooth head phones but they have sent me a wired head phone set with no other options.
Felt like cheated and definitely raise a complaint against them in consumer forum and mark the complaint their Facebook and other social pages as well.
Avoid shopping from Snap deal.

I always do shopping from this website and ask some of my friends to send the products to here in Australia. But, this time i bought this jabra wireless, built in Bluetooth and FM set for one of my English friends here in Australia. When he opened this up in front of me and found it a different one. Its just a simple head phones set with no Bluetooth or wifi or FM options.
I felt very ashamed and felt sorry for my country's shopping system.
I was a big harassment to me as it spoiled my image in front of everyone.

When you guys will change this cheating culture at your end?
Why you always cheat with your on going customers.
I want this to be taken care immediately otherwise definitely will take a strict action against you.

My email ID for the order was *******@yahoo.com

Harjasdeep
**************

I placed an order on 28 Sep, 2016 and today it is 4dec 2016, still they havent returned my money back or they didint retun the product also, i called lk 6 times and every time they says we will our do best to help u, they must be kidding coz they dont do any thing, its not a online shopping site its a grabage store, give ur money and forget. My mistake was i paid throught internet banking. So friends dont ever brother to visit ths site, coz it only kills ur valuable time and money...

I see a lot of positive reviews here for snapdeal. The only reason is because you never had to deal with their customer service. Luckily you got your package in good shape & you are all happy happy!
If you ever get to deal with their customer service, you will really understand how pathetic they really are. Keeping low prices & delivering on time is not the only thing that a customer expects from an e-commerce site. Its the post sales support which actually counts for a feedback / review.

I purchased 2 chairs from snapdeal sometime on Jan 16. I didnt like the chairs, so I returned them back for a full refund. But after few days I only received refund for only 1 chair! I had been complaining to their customer reps about this issue. But everytime I only get their promises saying - you will get 100% support from our side. We will look to get your 100% satisfaction. Almost every rep saying the same sentences. I wonder if these statements are by hearted from their training program!
Anyways, bottom line is, I never received refund for my 2nd chair even after 4 months now.

I wish there was a way to give ZERO stars. Coz these people dont even deserve that 1 star! But I dont have a choice! This is a big scam website, eating money from such helpless people! Pls beware!

I m Krishna Parmar. I have ordered one top from snapdeal, Order ID is *******4814 on 09/10/2016. But material was not good that i expected. So i had make refund request for this item. I m failed to return in first attempton 16/10/2016 because it was sunday. Courier man using bad words that u will not get refund tomorrow. Then i had spoken that i will going to complain about this to your customer care then he told me that you can do whatever i don't care. Then he run away. "What a bad behavior of him." He must have to guide me what is next procedure. Then i called in customer care and rescheduled on 17/10/2016 it with the help snapdeal customer support. But courier partner not came to my address again and close the request without any confirmation call or message.

Than again i rescheduled 18/10/2016 the pickup schedule. The courier partner was changed. Then i thought i will be done. But once again they close my request without any confirmation. My order status shows me that "pickup scheduled". So i was waiting. I have called customer care 15 to 20 times every day i called them. They said ya mam we have surely done it today or 2 or 3 working days. But no one is coming. I fed up and mail to customer support. They only revert me "We are eager to resolve your concerns and will contact you within a maximum of 24 hours. We'll either call you from *******500* or email you regarding your request." but still i don't have any call or mail.

Worst Service Ever! Do not expect it from u snapdeal

I have to order ADS pan stick of 2 piece bt i took only 1 piece & price shows on 150 bt i pay for 180... so i'm very disappointed abt snapdeal service. I get back 1 piece

I have very fine experience with snapdeal. Maine kafi products liye h n sabhi tym se pahle mujje mile h, with great customer service. Mai team se connect krta hu well behave talk hoti h. Really feel special.

I have recently started shopping from Snapdeal. Since then I have ordered 6 7 product of different types and never had to return a single one of them. Awesome site awesome product.

Products are really good, Deliver, pickup services are amazing, refund is always on time, customer service is really helpful, One can easily reach customer service by using whatsapp or call me now

I have returned back the trimmer 3 days back and refund not recd and tracking result show return request is cancelled,
So pl confirm i will get my money back or not

I bought spacewood furniture for which i had recieved the delivery and after one month after so much follow up with email it got installed and it was defective
And then they denied the return
And disconnected the phone
I mailed them a lot then also no reply
They are cheaters
Guys and gals don't buy online furniture u will only be cheated as Snapdeal did to us

We should not buy from these site because we should have a soft heart for those poor people who can't run their
Businesses because of these giant sites

SNAPDEAL IS A CHEAT SITE IT OFFERS LOW RATES ON SITE & WHEN SOME BUDDY BOOK IT THEY KEPT HIM WAITING FOR 10/12 DAYS AFTER SO LONG TIME OF FRUSTRATION WHEN WE CONTACT THEIR HELPLINE THEY ARE VERY EAGER TO CANCELLED THE ORDER & IF YOU ORDER AT HIGHER RATE THEY DELIVER YOU THEIR MODES OPERAND IS THEY SHOWS TWO RATES FOR ONE PRODUCT ONE IS LOWER & ONE IS HIGHER & DUE TO LOW RATE OF PRODUCT CUSTOMER ATTRACT & BOOK THE ORDER BUT THEY DON'T DELIVER LOWER PRICE PRODUCT & KEEPS CUSTOMER WAITING FOR 10/12 DAYS THEN CUSTOMER GETS FRUSTRATION & CANCELLED ORDER THEN THEY OFFER THEM TO BOOK AT HIGHER RATE & THEY DELIVER IT QUICKLY

I love buying on snapdeal.com.
My experience has been super positive! I love everything!
The delivery is a bit long (however less than a month), but since the shipping is free, I am satisfied.

Dear customer if you purchase any thing from snapdeal then u first check your product. If you will get damage product then never can be replaced by snapdeal and never responsible for this incident.

Why do you deliver duplicate and damaged products? You are one of the worst online shopping websites.
You do not have a customer care number. You ppl are fraud to the maximum. $#*!s. Cheaters.

My SnapDeal experience really very bad. I have purchase some products but i have seen product was not real. And Rude customer service behaviour. Product was not delivered proper in time.

I recently bought a steam iron from Snapdeal at a very reasonable price. The quality of the product is very good. I am really happy with the delivery service as well.