SnapDeal has a rating of 3.1 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 13th among Discount Shopping sites.
While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.
After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.
Placed order with advance payment. Order confirmed but did not deliver and cancelled after few days. It is clear cheating.
Dear Snapdeal,
I have been patient and now i have lost it
My order id is: *******6676
I ordered a F&D speakers and received a Mixer Grinder a fault from your side then i asked for replacement and snapdeal said they cant receive the product from my house still i sent the product through DTDC: D*******
Now i get a mail from DTDC that snapdeal refused my product
If i dont get my product by 19th November i will go to Court for harassment and fraud.
I will make sure Every person in India Knows about this as i am a journalist and you have messed with a wrong person. 19th Novemeber is the Last Date and if i dont get a reply from your side by tonight i will go to court by tomorrow morning this is not acceptable.
Guys maine kuch din pahle order ki huyi cheers ko in logon ne 4th august date di fir barish ki wajah se 5 th August date di... now I cancelled my order... I like to purchase from flipcart. They giving very good service. And time to time service... snapdeal it's really 3rd class... Thanks a lot... In future kabhi snpdl se kuch nahi kharidungaa... even sare friends ko bhi bataungaa.
I think snapdeal is nomore in market. They gave me totally different item which i had ordered. My rerurnable item is not still picked up. Not giving refund also. Lukkhe log, lukkhi company
Tip for consumers:
Fake site.
Products used:
All products
They send defective piece if they do go to police Station with your product... And give them best punishment...
Everytime i get dissapointment in this website, this website is totally fake. I suggest everyone everyone before buying anything in this snapdeal go through review otherwise yoou all will regreat, very careless, wrost, unpromiss, no customer support, no courier support, nothing even i think email side is also fake... whenevr i buy for anything it takes 10days to reach and then courier partner takes again 10days, then we are not able to track order we received undelivered messagess, no calls nothing even the no is fake on side. The most worst thing is courier team, as well as customer support.
Very poor customer service for the seller and they no paying seller amount. I recommended to other sellers do not sell on snapdeal. They are fraud,
It's best place to buy quality products. Must buy things from Snapdeal. I did purchase a T-shirt and Jacket from brand name Killer. Go for it.
Tip for consumers:
Don't worry about the quality of the product
Products used:
Tshirt and Jacket
My kind request dont purchase from SNAPDEAL i bought my lenova vibe X2 on 9th feb 16 and i faced speaker problem with the phone and lodged a complaint on 27th feb 2016 still no one responded every day iam calling their customer care and sending mail there is no response. Ispoke to customer care executives Jaisree & geetanjali from their customer care they told me there is strike in snapdeal for past one week so backend team is not working. They can sort out the issue after their backend functioning.
Hi All,
I was facing so many issues with SNAPDEAL its is a Cheating company they are not selling genuine products. Don't go for this better go for Amazon or Flipkart.
Regards,
Rajkumar.
I love the idea behind which snapdeal works"brand wali quality and bazaar wali deal" products are extremely good.
Products used:
Shoes
I order a shoes from snapdeal. Nice quality and cheap price... And product is same as per website...
Products used:
Shoes
Great collection, super fast delivery, nice offers and reliable quality. App experience is also smooth and easy accessible
Products used:
Bedhseets,curtains,suits,shoes
Hi to all buyers,
I will never suggest you to buy form snapdeal. I purchased 2 HP pendrive form here.
First I received 2 packets on 2 different day.(what a shipping...).
Next I received one of them faulty pendrive & I also found that it is not that which I ordered.
Then I raise complain as they show TRUST PAY (never trust on it). After 2 days no response, I called/ email multiple times but they
Always told me "they are working on it and revert withing 48 hours" After 20 days I received a call from them, they told me they are
Refunding my amount (I feel ok, that's fine) BUT I was wrong, In evening they told me that pen-drive is branded product and I have
To go service center.
Here is not story end... Now turns to HP service center... I gone one of them, they send me to another one, and after the 4th
Service center agreed to replace my pen-drive.
Now tomorrow I get my working pen-drive (still I am not satisfy because this is not which one I ordered, But I need it in urgent...)
Summery: If I have to go then why I purchase online...:-(
For the wrong product and faulty product
Hemant Singh ( Order: *******930) ---complain no: *******
Mene Zebra wireless Bluetooth ka order diya tha.
Bluetooth mere pas aya to dekha ki a to duplicate he.!
Mene use return kiya...!
Thode dino bad kuchh bhi reply nahi mila isalia mene snapdeal me phone kiya to bole sir hamari system ye bata raha heki a product apako delivered nahi huva he.
Mere pass product aya usaki aur bapas kiya usaki dono ki receipt thi to mene mail kar di. Us time mere snapdeal ke account me bluetooth ka paisa refunded ka status bata raha tha. Mene 20 se 25 bar complain ki lekin ye log bol rahe the ki apaki koi complain hamare pas ayi nahi he.
Asi best service he SNAPDEAL ki. So please don't purchase any item in snapdeal
Thanks...
Dear
I am using snapdeal first time and this is the worst experience of my life. I will never recommend this to any one.
Thanks
It's a fantastic product I like very much Snapdeal and I will tell my friends also, thank you for fast delivery
Snapdeal is very nice online shopping platform delivery service is free of cost products are good quality
I had bought Redmi Note 3 from Snapdeal and on receiving the phone on 25th Oct 2016, I figured out that the phone had a heating issue and also the connectivity issues. I requested a refund on 27th Oct. Till 3rd November I had called approximately every day to ask them when the person will come for reverse pickup. Everytime the agent said that pickup will be done the next day but that day never came. All of a sudden I received a message stating that a QA engineer will be visiting. He visited for approx 4 mins and within that amount of time he just made a call on my another number for 7 secs. After that he said that a pick up will be scheduled for next day. Now on 7th Nov I got a call from snapdeal stating that the product is fine and I need to get it fixed by Service centre. All this crap and at the end they say that the policy states that it cannot be refunded. Now they are reading the policies where as the policy also states that within 7 days refund and replacement and within 24 hours customer resolution. In my case it has taken 13 days to get to this situation where I have to get the things from the service centre and then provide them then they will take another 10 - 15 days to process the request which I am sure will never happen. Every agent tells a different story and they themselves are not clear about the policies.
Got an experience of life time. NEVER to buy anything from SNAPDEAL... Worst service
Snapdeal logo ki feelings k sath majak karta hey, un k paise ko or un k time ko bhe bekar karta hey hmm ne 3 times order kiya hamesa hi local product mila, ye 5 years mey bhe sahi nahi hua, es ko to band karwa dena hi sahi hoga. Close now snap deal
Best delivery, best customer service, World class service, From start to end the sevice was very good
Tip for consumers:
No
Products used:
Shoes
Product with best prices. Best deals…. Return policy is great. Love the products of snapdeal. Keep shopping
I always had an awesome experience with snapdeal. Snapdeal product quality is very Good. Love SD :).
Snapdeal gives good quality products in reasonable price moreover i love to do more shopping from snapdeal
Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold
Dear Meena,
We apologize for for the incovenience caused. Please share your order details at grievanceofficer@snapdeal.com and we'll connect with you to sort out the issue.
Thanks!
Team Snapdeal