• SnapDeal

SnapDeal

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Overview

SnapDeal has a rating of 3.1 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 13th among Discount Shopping sites.

  • Service
    279
  • Value
    273
  • Shipping
    273
  • Returns
    262
  • Quality
    265
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
91
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How would you rate SnapDeal?
Top Positive Review

“Focusing on the cost increasing”

SANJAY J.
7/6/24

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Top Critical Review

“Fucking unprofessional selling platform”

Mukesh M.
11/16/18

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Reviews (784)

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Other

Reviews that mention popular keywords

customer care (87) customer service (108) return request (22) quality products (62) product quality (39) customer support (21) delivery service (26)
Thumbnail of user soniam239
India
1 review
0 helpful votes
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January 21st, 2021

I recently order a baby powder from snapdeal and they delivered it within 48 hrs.

Thanks Snapdeal.!

Products used:
Baby powder

Service
Value
Shipping
Returns
Quality
Thumbnail of user ratnag
India
12 reviews
18 helpful votes
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January 21st, 2019

They are one of most expensive website. I wanted to purchase few products after tally with others i feel their budget a kinda expensive.

Thumbnail of user shankr
India
3 reviews
1 helpful vote
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June 13th, 2019

The interface is good but the prices of the products are too much high than amazon and flipkart i do nit recommend this website

Thumbnail of user shreyar2
India
1 review
1 helpful vote
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November 12th, 2016

Courier people don't know how to talk wid customers. I call to snapdeal many times but they r not ready to accept their faults...

Thumbnail of user isaaca75
India
1 review
0 helpful votes
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August 18th, 2020

I have go so many things to write but in short if u want to save money then please don't buy anything from this fkrzz

Thumbnail of user priyanshun
India
1 review
0 helpful votes
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October 7th, 2022

It bycan be related to anything as Products are really good, Deliver, pickup services are amazing, refund is always on time

Tip for consumers:
God Service

Products used:
Shoes

Thumbnail of user leenag
India
2 reviews
0 helpful votes
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August 27th, 2018

THEY FORCE CUSTOMER TO KEEP WRONG PRODUCTS

I have recently put up a request for return of two products both were different products than what i ordered. Both under return policy.

I logged a return request for many days no response. On follow up they reject the return request saying i return many products. If the product is of bad quality, color is different, fit of specific item is nt good and here in this case is ORDERED ITEM IS DIFFERENT THAN THE DELIVERED ITEM they compile a list of return and start rejecting your return return requests. Can somebody from snapdeal please explain WHY INSTEAD OF VENDOR CUSTOMER SHOULD BE PUNISHED FOR WRONG DELIVERY. WHAT IS THE CONNECTION OF WRONG DELIVERY WITH RETURN HISTORY! SNAPSEAL BLINDLY COMMENTS ONLY ONE THING YOU RETURNED MANY ITEMS SO WE TAKE NO RETURN WHEREAS I RETURNED ONLY FEW ITEMS WHICH R NT GOOD... My return request is under last review if it is rejected i will take the matter to media and court as WRONG DELIVERED PRODUCT HAS TO BE RETURNED ITS NT CUSTOMER'S FAULT

Thumbnail of user nayant
India
1 review
0 helpful votes
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January 20th, 2021

Recently I ordered HP pendrive from Snapdeal. I am very happy with the product. It's genuine, works fast and smooth.

Tip for consumers:
Can blindly trust this site.

Products used:
HP Pendrive

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathiravanj
India
1 review
0 helpful votes
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October 13th, 2016

1. According to snapdeal, it's main aim is to serve the people morethan the profit
2. All are doing bussiness_minded only but snapdeal's goal is to develop the good bonding among the people
3. Gandhiji's Quote" customers are the boss for any bussiness" snapdeal remind that quote
4. Snapdeal gives full satisfaction among all kinds of people
5. Their cost for any things is comparitively cheap than other company
6.In the commercial world, snapdeal gives us joy and full satisfaction in their bussiness
7. *particularly manisha Enterprises* is doing well and wonderful services. I like too much. 8."Snapdeal's online shopping is believed by all"
9. Congratulations! For ur great job. Keep rocking! Really true & good service mind
*SUPER SERVICE*
*I like it too too much*
By
J. KATHIRAVAN
THIRUVADANAI-*******
RAMNAD - Dt
TAMILNADU*Cell *******507

Thumbnail of user priyag7
India
1 review
0 helpful votes
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December 29th, 2016

Ye sale jhote hain ye fake promise krte hai inke hi log fake id bnate hai or customers ko loot te hain ye kehkr ki 4500/_ ki shopping Karo to apko TV, laptop milega main apse yahi kahungi ki snapdeal se kuch na le ye cheater hai main apko photos send krti hun. Plz alert

Thumbnail of user srik20
Alabama
1 review
0 helpful votes
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November 25th, 2015

I won't buy anything in SnapDeal unless they remove AMIR KHAN who is a traitor to the country who used India to get fame and name. I will ask all of my friends to do the same.

Thumbnail of user yaswanthvarmak
India
1 review
6 helpful votes
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September 17th, 2016

I am requesting all, please do not buy any thing on snapdeal, they will make easy money by cheating customers, i have purchased iphone 5s 16gb on snapdeal and I returned it dew to some problems in the mobile, they picked up the product on 30th of august and till now I didnt get my refund and replacement, now they are saying we will not give anything refund or replacement or the product which I return back to them, they didnt have any respect towards customers money they are looting the money of customers. They must change their caption'"DIL KA DEAL" to "CHEAT KA DEAL". My intention is only one that is no one must suffer like me, i have incurred a loss of *******, there are many other genuine sites like AMAZON, FLIPKART. They will give value to customers. Please prefer AMAZON and FLIPKART.

Thumbnail of user saravananr6
India
1 review
0 helpful votes
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October 8th, 2020

Excellent product well fitness am suggested to my friends also. Next am going to order more items in snap deal

Thumbnail of user viveks22
India
1 review
0 helpful votes
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April 8th, 2017

Guys i please requst everyone not to buy anything from snapedal. Had a bad experience. I ordered a phone form snapdeal and then had battrey issue then they replaced it but got the same phone and then they say you will get you refund if you dont like the product or if it has problem but this people are liars they please guys i requst dont order from snapdeal. Flipkart is the best guys i have a good experience. I REQUEST PLEASE DONT OREDER ANYTHING FROM SNAPDEAL

Thumbnail of user anubhamaurya03
India
1 review
0 helpful votes
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August 31st, 2023

Snapdeal is very good online shopping platform products are amazing customer care service is really helpful

Thumbnail of user saket.narayanyellow
India
1 review
0 helpful votes
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August 8th, 2023

Good to go with Snapdeal.
Quality, brand, smoothness assurance.

Delivery and return policy with amazing offers

Service
Value
Shipping
Returns
Quality
Thumbnail of user shubhamt8
India
1 review
0 helpful votes
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January 20th, 2021

Overall good service provided by snapdeal... never faced any issue since 2016. Keep it up snapdeal...

Tip for consumers:
please go for it

Products used:
shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user kashishtomar598
India
1 review
0 helpful votes
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August 7th, 2023

It was a great experience to suf and go for the choices of Snapdeal.

Delivery and quality assurance

Products used:
Essences

Thumbnail of user assdd
India
1 review
1 helpful vote
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January 7th, 2017

Have anyone got their refund amount from snapdeal?
Please iam waiting for my refund more than a week..

Thumbnail of user sabnams1
India
1 review
0 helpful votes
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September 3rd, 2019

I ordered titan tagged NF2486SM02. Today i got the product without dial glass. Very bad experience with Snapdeal..

Thumbnail of user rajinderp
India
1 review
0 helpful votes
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October 17th, 2020

Very bad product( sona belt) ek var use Karen te hi khrab ho gyi. You Na buy Kare sanapdeal to customer care da no service is also very bad, material is very bad

Thumbnail of user sevadoctor91
India
1 review
0 helpful votes
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August 10th, 2023

Worst, waste fellows, any time wrong products delivered from snapdeal orders, may be they were sleep any time

Tip for consumers:
I don't get right product from snapdeal any time

Products used:
Shoes

Thumbnail of user kavals
Deepak J. – SnapDeal Rep

Dear Seva,

We extremely regret the inconvenience caused. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Thumbnail of user riyab18
India
1 review
0 helpful votes
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January 7th, 2023

Snapdeal is very nice company easy to use quality product In less amount delivery service is free of cost and fast service

Thumbnail of user eshaguptad
India
1 review
0 helpful votes
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July 22nd, 2023

Hi all, my review of the Scoopy - Z55 Ultra Black Smart Watch which I purchased from Snapdeal.com last week, the watch is a truly revolutionary device designed to enhance your everyday life. With its sleek design, advanced features, and affordable price range, this smartwatch has the potential to become your ultimate companion. In this review, I will walk you through its notable features, performance, and overall value.

Design and Features:

The Scoopy - Z55 Ultra Black Smart Watch boasts a modern, stylish design that will effortlessly align with your daily outfits. Its durable black stainless steel frame ensures longevity, while the comfortable silicone strap ensures a snug fit on your wrist. The 1.5-inch OLED display provides crystal-clear visuals, ensuring easy navigation through the watch's features.

Equipped with Bluetooth technology, the Scoopy - Z55 Ultra Black Smart Watch seamlessly connects to your smartphone, allowing you to receive notifications, calls, and messages directly on your wrist. With a simple touch, you can view and respond to important alerts without having to constantly reach for your phone. Moreover, the integrated heart rate monitor accurately tracks your fitness goals, making it an ideal companion for your workouts.

Performance and Functionality:

Powered by a robust and efficient operating system, the Scoopy - Z55 Ultra Black Smart Watch delivers a smooth user experience. The quad-core processor ensures snappy responsiveness, while the generous 2GB RAM provides ample space for your apps

Shipping
Returns
Quality
Thumbnail of user lakhans2
India
1 review
0 helpful votes
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November 24th, 2018

Snapdeal company is so unprofessional because they have cancelled my order without informing me this company have worst service and unprofessional

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Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold

Company Representative

Thumbnail of user kavals
Deepak J.

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