• SnapDeal

SnapDeal

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Overview

SnapDeal has a rating of 3.1 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 13th among Discount Shopping sites.

  • Service
    279
  • Value
    273
  • Shipping
    273
  • Returns
    262
  • Quality
    265
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
91
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How would you rate SnapDeal?
Top Positive Review

“Focusing on the cost increasing”

SANJAY J.
7/6/24

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Top Critical Review

“Fucking unprofessional selling platform”

Mukesh M.
11/16/18

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Reviews (784)

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Other

Reviews that mention popular keywords

customer care (87) customer service (108) return request (22) quality products (62) product quality (39) customer support (21) delivery service (26)
Thumbnail of user golur
India
1 review
0 helpful votes
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March 12th, 2021

I bought a product from snapdeal. But i change my mind and i raised return request, without any asking questions they took my product and refund it.

Tip for consumers:
Try it snapdeal .now they improve very good in all departments

Products used:
I bought shoe from snapdeal but cos change of mind and returned

Thumbnail of user riteshv5
India
1 review
0 helpful votes
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January 21st, 2021

I have recently ordered a charger and its comes within 2 days and the quality is really good and what i most love is the delivery handling.

Products used:
Charger

Service
Value
Shipping
Returns
Quality
Thumbnail of user gurup18
India
1 review
0 helpful votes
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December 15th, 2021

I use snapdeal it's Best Services and best delivery on time. Snapdeal sells genuine products. Amazing experience.

Service
Value
Shipping
Returns
Quality
Thumbnail of user debiprasadr
India
1 review
0 helpful votes
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December 7th, 2021

It is very good application butter than other application & we are essay access. Good products received this application through.

Thumbnail of user rameshk80
India
1 review
0 helpful votes
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March 30th, 2021

Snapdeal sell always original & very best quality product. I am customer with Snapdeal since 2016 always got genuine product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kavals
Deepak J. – SnapDeal Rep

Thank you so much Ramesh for this wonderful review.

Thumbnail of user dipeshm
India
1 review
0 helpful votes
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January 21st, 2021

I got the refund on same day of when I raised the request.

Kudos to snap deal,
I never thought snap deal has improved this much

Thumbnail of user ashu1995ddn
India
1 review
0 helpful votes
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August 31st, 2023

Snapdeal is very nice online shopping platform. Delivery service is free of cost and very fast product are very nice

Thumbnail of user pritpalv
India
1 review
0 helpful votes
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August 23rd, 2021

Excellent Service.
Excellent Support.
Satisfaction is a rating and Loyalty is a brand which is I have found in shopping with Snapdeal.
Thanks

Products used:
Shoes, Shirts , T Shirt etc

Service
Value
Shipping
Returns
Quality
Thumbnail of user salonis18
India
1 review
0 helpful votes
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September 8th, 2023

Snapdeal is very nice online shopping platform delivery is free of cost very fast delivery service products are nice

Thumbnail of user akashs103
India
1 review
0 helpful votes
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April 3rd, 2023

Snapdeal product quality is very good i am fully satisfied with the product i love snapdeal service they provide me product as earliest

Service
Value
Shipping
Returns
Quality
Thumbnail of user preranaj
India
1 review
0 helpful votes
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October 8th, 2022

Snapdeal is very nice online shopping platform delivery service very fast and products are very genuine

Products used:
Cosmetic

Service
Value
Shipping
Returns
Quality
Thumbnail of user saurabhp21
India
1 review
0 helpful votes
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August 21st, 2021

Delivery service good Product was amazing nice service product price is more cheaper brand wali quality

Thumbnail of user kushagras6
India
1 review
0 helpful votes
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November 22nd, 2021

Awesome great products on cheep price great app.no delivery charges no delay overall everything is great

Thumbnail of user peeyushh
India
1 review
0 helpful votes
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November 22nd, 2021

Nice and great products for middle class families, Good quality products, with nice customer service support

Thumbnail of user surabhig9
India
1 review
0 helpful votes
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August 31st, 2023

Snap deal is really good shopping platform products are really amazing customer care services are really helpful

Thumbnail of user ankitac4
India
1 review
0 helpful votes
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October 15th, 2022

It was very nice product. And also I like quality of products. I just love the product it was same product as shown in applications.

Thumbnail of user abhijeets31
India
1 review
0 helpful votes
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August 31st, 2023

This is a very good shopping application in india. He is the best and great india shopping application

Thumbnail of user akansha.1
India
1 review
0 helpful votes
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July 5th, 2022

Team took 7 days to return my money back on my bank account it was too easy for me to get my money back

Products used:
Jeans

Service
Value
Shipping
Returns
Quality
Thumbnail of user rajeebs
India
1 review
1 helpful vote
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June 24th, 2016

I ordered a Samsung charger from snapdeal, but snapdeal dealer gave the duplicate charger, so don't buy electronic goods from snapdeal.

Thumbnail of user swetatripathi773
India
1 review
0 helpful votes
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August 24th, 2023

Good quality product, service is Good no defect same as in picture awesome product quality is good as given price

Tip for consumers:
Try once

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user jayashreeg
India
1 review
49 helpful votes
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November 5th, 2015

Really m happy with the service and on time delivery. For all my product I paid through online. Really happy with the service

Thumbnail of user garimak9
India
1 review
0 helpful votes
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January 20th, 2021

I got the best quality products from Snapdeal. Till date, I am really happy with the services and quality products.

Service
Value
Shipping
Quality
Thumbnail of user sauravg11
India
1 review
0 helpful votes
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September 28th, 2022

Snapdeal is very good online shopping platform I have purchased jeans from snapdeal and the product stuff is very good

Thumbnail of user hritik8894
India
1 review
0 helpful votes
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August 24th, 2023

Good quality product free delivery snapcash facility address verification process easy in return good deal

Tip for consumers:
Try once

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user saleemm1
India
1 review
1 helpful vote
  • Send Message
November 7th, 2016

Snapdeal is not official partner for LeEco brand of mobiles, I was cheated by buying the LeEco phone from them, I ordered the phone on 4th Oct midnight, it got delivered on 5th 11AM, I was amazed by the fast delivery and also felt something fishy. After few days finger print sensor was not working, so I asked for the replacement, Snapdeal send the engineer to verify, he came and written everything in his report. Then one day later pickup guy came and took the phone, after that for 15 days I dont get any update or info about the phone, whenever I call them they are telling we will revert back in next 24 hours. But finally today somebody calling me and telling you have not delivered the package in good condition, usermanuals are missing, phone was having few scratches in it, so we can't replace your phone. Phone was used with his screen guard and body cover for those 5 days, these snapdeal is telling some silly reasons because they cant claim the phone from LeEco as they are not their official partners, today when I called LeEco support they confirmed me that they will purchase the phones either from Flipkart or LeMall and they dont have tie up with snapdeal. Finally I am cheated by snapdeal for hiding this information to the customer. I feel frustrated with this and pathetic experience, CHEATING SNAPDEAL... guys be careful with Snapdeal. Dont buy from them, they are selling fake products.

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From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold

Company Representative

Thumbnail of user kavals
Deepak J.

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