• SnapDeal

SnapDeal

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Overview

SnapDeal has a rating of 3.1 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 13th among Discount Shopping sites.

  • Service
    279
  • Value
    273
  • Shipping
    273
  • Returns
    262
  • Quality
    265
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
91
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How would you rate SnapDeal?
Top Positive Review

“Focusing on the cost increasing”

SANJAY J.
7/6/24

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Top Critical Review

“Fucking unprofessional selling platform”

Mukesh M.
11/16/18

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Reviews (784)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (87) customer service (108) return request (22) quality products (62) product quality (39) customer support (21) delivery service (26)
Thumbnail of user kunalr11
India
1 review
0 helpful votes
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September 10th, 2021

Nice app nice app and good service and good product quality and good dilevery and service nice and good

Tip for consumers:
Good

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user shivant
India
1 review
0 helpful votes
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September 10th, 2021

Good d app nice app very good delivery nice once service and very nice service and good product qulality

Tip for consumers:
Good

Products used:
Shoese

Service
Value
Shipping
Returns
Quality
Thumbnail of user naveens54
India
1 review
0 helpful votes
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December 24th, 2021

Good service, helpfull customer care Amazing product. Lowest price. Happy to have Snapdeal App will love it

Service
Value
Shipping
Returns
Quality
Thumbnail of user sakshiy
India
4 reviews
3 helpful votes
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February 11th, 2016

Last month my office friend ordered a scandisk pen drive of 16 gb from snapdeal. They delivered it on time. But its packing was not upto the mark.

Thumbnail of user anujp16
India
1 review
0 helpful votes
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February 6th, 2022

Good quality of products Easy delivery / proper address verification and confirmation.
Snapcash wallet facilities

Thumbnail of user ps134
India
1 review
0 helpful votes
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July 7th, 2018

I suggest to all. Dont buy products from these cheap websites. Try flipcart and amazon for best results.

Thumbnail of user sharak
India
1 review
0 helpful votes
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December 11th, 2016

Very low grade cheater site. Flipkart is best. Snapdeal should learn from them how to serve customers

Thumbnail of user sodiyalkajal7
India
1 review
0 helpful votes
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March 15th, 2023

Everything thing at an affordable price I buy kurti from Snapdeal with less amount than other site very good product

Tip for consumers:
Catchy quality at affordable price

Products used:
Sandals

Service
Value
Shipping
Returns
Quality
Thumbnail of user rishabhs24
India
1 review
0 helpful votes
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November 25th, 2021

Snapdeal have various types of touchpoints to interact with the customer like whatsApp, E-mail, calls, social media etc

Products used:
Boat earbuds

Service
Value
Shipping
Returns
Quality
Thumbnail of user rahulk450
India
1 review
0 helpful votes
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March 4th, 2022

Good quality products
Address verification facilities
Free shipping all over india
Snap cash facilities

Service
Value
Shipping
Returns
Thumbnail of user binitas
India
1 review
25 helpful votes
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May 20th, 2014

Worst courier service.
Est deleviery date is 17 Mya 2014 but till 20 May 2014 EOD no product is received.

Thumbnail of user durgeshs14
India
0 reviews
0 helpful votes
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June 29th, 2022

Affordable price
I recently buy enim jeans it quality is very good. And they give geniune product... In affordable price

Tip for consumers:
Just try one

Products used:
Denim jeans

Service
Value
Shipping
Returns
Quality
Thumbnail of user johns688
India
7 reviews
40 helpful votes
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May 4th, 2015

This is not the first instance of traps, lies and cheating happening to me from SNAPDEAL. However, only this time I have finally lost all trust in this website and want to WARN ALL OF YOU! This website entices you with offers, limited availability products and other tripwires. But the very moment you place an online order and make full in advance, their CHEATING and LIES creep in. I ordered an E27 base Philips CFL bulb from snapdeal. At the checkout I was made to pay FULL ADVANCE PAYMENT ONLINE and was GUARANTEED to receive my product delivery within 3-4 BUSINESS DAYS. However, just on the day of deadline when my product did not arrive, I logged on to track to order, their system sent me an email that the delivery date has been revised. HOW CONVENIENT! They did not bother to contact and inform me or ask my approval, just casually extended the deadline to another 7 days further.
This shows unreliability of their logistics, customer care and cheater attitude to extract money from the pockets of middle class.

Tip for consumers:
DO NOT BELIEVE THEIR FALSE PROMISES AND DELIVERY GUARANTEES.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikhilp31
India
0 reviews
0 helpful votes
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June 29th, 2022

Snapdeal provide easy return policy + Fast delivery
Concept of SnapCash is good.
Genuine Products
Original Products

Service
Value
Shipping
Returns
Quality
Thumbnail of user naiinaa0515
India
1 review
0 helpful votes
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September 20th, 2023

The product recieved in the expected quality
Size and colour of product is also good overall good experience. Best plastform

Products used:
T shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user negiravindra9548
India
1 review
0 helpful votes
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March 15th, 2023

Product is good as I expected,quality is the best buisness plan,I never recived fake product or wrong one

Tip for consumers:
A good product can last forever

Products used:
Jeans

Service
Value
Shipping
Returns
Quality
Thumbnail of user googleu4
India
1 review
0 helpful votes
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July 28th, 2018

Snapdeal is a cheater company. Don't buy anything from snapdeal. He share your detail with frauds. Snapdeal offer department is lyer.

Tip for consumers:
Don't buy anything from here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikita.
India
1 review
0 helpful votes
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February 18th, 2022

Free delivery, snapcash wallet facilities, good quality of products, address revarification facilities

Thumbnail of user sharenat1
India
1 review
0 helpful votes
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February 18th, 2022

Free delivery. Snapcash wallet facilities... good quality of products... address reverfication facilities

Thumbnail of user sundrams1
India
1 review
0 helpful votes
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October 30th, 2021

Nice products, it was so usefull n i really loved it... n would like suggest u guys alos to come forward n buy it

Service
Value
Shipping
Returns
Quality
Thumbnail of user girishb4
India
1 review
1 helpful vote
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June 6th, 2020

Im not Recevved my order but in order status its receved, snapdeal is cheating Customers, its fake app, dont buy products in this app

Thumbnail of user venkateshb
India
1 review
1 helpful vote
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August 21st, 2016

I have ordered Hero Rx2 26T Black and red 21 speed sprint bicycle with disc brake but they delivered hero Rx2 26T Black and orange 21 speed sprint bicycle with disc brake.

Thumbnail of user abuf4
India
1 review
0 helpful votes
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November 12th, 2021

Nice Good i am happy excellent superb performance nice I am happy hppy happyNice Good i am happy excellent superb performance nice I am happy hppy happy

Tip for consumers:
Thanku

Products used:
Thanku

Service
Value
Shipping
Returns
Quality
Thumbnail of user manishv28
India
1 review
0 helpful votes
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September 3rd, 2021

Nice app good quality nice delivary nice app good products osm discount nice app good products nice quality

Tip for consumers:
App good

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user japeshk
California
1 review
2 helpful votes
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November 13th, 2015

I recived the call from snapdeal and they refused again

I ordered
2 quantities of
Canon EOS 700D with 18-55mm + 55-250mm Lens in order number *******047.
But i received the partial order of both the products i received the lens in one and camera in second.
Snapdeal said they send everything. They refused to refund/replacement.
They are going back from their policy of 7 days guarantee refund or replacement and 100% customer's satisfaction. They didn't satisfy me. They didn't ask anything from me they just said we refused your request now we can't help you for this order.
They are cheater they are fraud.
My money is stucked in it which is *******
Please help me out from this bad luck
Please i request you.
*******@gmail.com
Order number -*******047
*******602

Snapdeal is refusing it again and again and again for the same that they will not provide anything. Please don't trust snapdeal for big deals avobe ******* they cheat they will send you half items then they will refuse your return/refund request and close the case without any satisfaction of the Customer. They are fake with their 7days trust policy and 100% customer's satisfaction

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From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold

Company Representative

Thumbnail of user kavals
Deepak J.

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