• SnapDeal

SnapDeal

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Overview

SnapDeal has a rating of 3.1 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 13th among Discount Shopping sites.

  • Service
    279
  • Value
    273
  • Shipping
    273
  • Returns
    262
  • Quality
    265
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
91
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How would you rate SnapDeal?
Top Positive Review

“Focusing on the cost increasing”

SANJAY J.
7/6/24

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Top Critical Review

“Fucking unprofessional selling platform”

Mukesh M.
11/16/18

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Reviews (784)

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Reviews that mention popular keywords

customer care (87) customer service (108) return request (22) quality products (62) product quality (39) customer support (21) delivery service (26)
Thumbnail of user pujap31
India
1 review
0 helpful votes
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March 7th, 2023

Snapdeal mai product bhot ache milte hai company bhot achi maine jeans purchase ki hai kafi achi jeans mili hai

Thumbnail of user sagark36
India
1 review
0 helpful votes
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April 18th, 2022

Good quality products
Address verification facilities
Free delivery pan India
Snapcash wallet facilities

Thumbnail of user shubhangit3
India
0 reviews
0 helpful votes
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June 26th, 2022

Good communication skills
Good quality products
Easy in delivery
Snapcash facilities
Address verification

Thumbnail of user surbhik6
India
0 reviews
0 helpful votes
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June 26th, 2022

Address verification process
Snapcash facility
Easy in delivery
Good communication skills
Free delivery

Thumbnail of user alokb17
India
1 review
0 helpful votes
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November 18th, 2021

This is best website for online shopping, with lowest price, good products. Best customer service.

Tip for consumers:
If you are interested in shopping books , and clothing, go for Snapdeal.

Products used:
Books, mobile accessories, clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user hrithikk
India
1 review
0 helpful votes
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March 24th, 2022

Good quality facilities
Snapcash wallet facilities
Address verification facilities
Free delivery pan India

Thumbnail of user nikhilp26
India
1 review
0 helpful votes
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February 18th, 2022

Free delivery, Snapcash wallet facility, Good quality of product, Adress re- verification facility, Better price

Thumbnail of user jitenderk2
India
1 review
4 helpful votes
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September 1st, 2016

Best online shopping center... Snapdeal provides great services and good products at good price

Thumbnail of user sumits124
India
1 review
0 helpful votes
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November 28th, 2022

Fantastic best very good experience, genuine products, fast delivery delivery service free of cost

Thumbnail of user rajeevk14
India
1 review
0 helpful votes
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August 9th, 2018

I am rajeev kumar I leave in adityapur tata aisa hai ki Maine snapdeal se nike ka shoes order kiya hame mila bhi per Maine jo order kiya uska opposite bahut kharab experiance raha hamara

Thumbnail of user gauravs22
India
1 review
0 helpful votes
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October 11th, 2016

SNAPDEAL SHOULD BE GOOD BUT SELLER IS FRAUD. WE CAN'T GET THE ORDER QUANTITY WHICH WE HAVE HAVE ORDERED.

Thumbnail of user sudeshnan
India
1 review
0 helpful votes
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June 26th, 2018

Order Placed on 08 Jun, 2018

Item: JQX 4000 mAh Battery For Samsung Galaxy Tab 2 7.0 P3100, P3113, P3110 & SP4960C3B

Order delivered: 15 Jun, 2018

Return Request initiated: 17 June, 2018 (Return could be issued within 7 days from the date of the product being delivered. That means return request was closed on 23 Jun, 2018)

Return request closed on: 23 Jun, 2018

I have placed an order for an Jqx 4000mAh battery for samsung galaxy tab 2. The reason for the return was that the product was damaged and defective.The pick-up boy came but refused to take back the product on grounds of "unoriginal product" according to himself. Subsequently I have informed the Snapdeal people via email (*******@snapdeal.com) to reschedule the return. Reply from them takes about 1 day to arrive, meaning 1 more day is lost from return window (23 Jun, 2018). On 20th June, 2018, they sent me a mail for reschedule.
They sent me this, 'We value the importance of your concern. Please accept our apologies for the inconvenience you have experienced. Your item will be picked up within next 2-3 days since 20-Jun-2018. If you require any further assistance, feel free to reply to this email. Wed be glad to help you."

Nobody came to pick up the item within 2-3 days and of course I informed them and 23 Jun, 2018 came by and hence according to their plan, they closed return request window. I have been sending mails after mails, but they keep rescheduling the pick-up and as usual nobody turns up.
Today on 26 June, 2018, they have sent me this-"We have not received any response regarding your JQX 4000 mAh Battery For Samsung Galaxy Tab 2 7.0 P3100, P3113, P3110 & SP4960C3B!
We had to pick up your item to initiate refund/replacement. It seems you no longer want to return it. Thus we are closing your request. Reference no: *******"
Technically, they have already closed the return window on 23rd June. Such irresponsible and carefree company!

I have done online shopping before but never faced any such humiliation from anybody except Snapdeal. Snapdeal is such a fraud company.

Tip for consumers:
Never buy anything. Quality is inferior. customer service is horrible

Service
Value
Shipping
Returns
Quality
Thumbnail of user peehutyagi63
India
1 review
0 helpful votes
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August 31st, 2023

Hi all, kindly go for it as it claims bazar wali deal brand wali feel...

Products used:
Ethnic wear ,

Service
Value
Shipping
Returns
Quality
Thumbnail of user mohinderk3
India
1 review
0 helpful votes
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August 4th, 2020

We recd Kudos V1 Oil pack of 5 expiry date Mar'20. Are you checked the expiry date time of packing.

Thumbnail of user ayush.rawat2555
India
1 review
0 helpful votes
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September 14th, 2023

Very good service provide by company best in communication while getting the product reached and...

Tip for consumers:
no

Products used:
bat

Service
Value
Shipping
Returns
Quality
Thumbnail of user gunjanr3
India
1 review
0 helpful votes
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August 17th, 2023

Good quality products Free delivery Snapcash facility Address verification process Easy in return Good deals

Tip for consumers:
Good quality products Free delivery Snapcash facility Address verification process Easy in return Good deals

Service
Value
Shipping
Returns
Quality
Thumbnail of user ps454
India
1 review
0 helpful votes
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June 23rd, 2020

Good and amazing product. It is very speedily delivered. It is very helpful to me

Thumbnail of user docjp
India
1 review
1 helpful vote
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January 26th, 2017

Worst worst worst no other word,,... no support no contact number. Don't buy,...

Thumbnail of user rahulk178
India
1 review
0 helpful votes
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November 6th, 2019

Snapdeal helpline number@*******740@ *******@Snapdeal helpline number@*******740@ *******373@

Thumbnail of user deepakr55
India
1 review
0 helpful votes
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June 6th, 2022

Good quality products
Free delivery
Snapcash facility
Address verification process
Easy in return
Good deals

Thumbnail of user sureshp6
Indiana
1 review
2 helpful votes
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November 26th, 2015

I wont use this site until they remove Amir who is anti national.

Thumbnail of user alkaa
India
1 review
50 helpful votes
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October 30th, 2015

Excellent customer care service with quick solution

Thumbnail of user mandard
India
1 review
1 helpful vote
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August 2nd, 2016

They post fake offers so that customers should download their app
Fraud site

Thumbnail of user achyuthar
Cambodia
1 review
2 helpful votes
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July 18th, 2016

Even the branded items or not good worst shopping site, please don't buy anything

Thumbnail of user girijad1
India
1 review
0 helpful votes
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December 12th, 2016

Return policy is very bad. They do not refund your money.

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From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold

Company Representative

Thumbnail of user kavals
Deepak J.

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