SnapDeal

Snapdeal customer care number *******906. My balance is not refund. Please help me sir. Please refund my money.

I have two bad experienced in the past for last two transactions. SNAPDEAL.com is PATHETIC. THEY claim to be the india BIGGEST ONLINE SHOPPING PLACE but it's more than worst. One the first transaction, I never received the item which I ordered and after my contact to them after 15 days they told me that it will be delivered in few days as there was too much rush during Diwali Festival and then after 15 days they told me that the item cannot be posted so I claimed refund. Then I ordered another product which delivered but not as per delivery terms. I was happy atleast I got the item. The item didn't work fine so I initiated refund, the item was not picked up for a week and after I contacted their customer support, the pickup man came after 3 days. They received my item back on 17th December and the money was supposed to be given back to me in 3-5 working days but till now I didn't get the money. When I called the Snapdeal, they told me that my refund is not even processed still(1st Jan 2015) and they told they may still take a week to process my refund.

IT's CRAP and CHEATING from one of the INDIA's Biggest ONLINE MARKET PLACE. DO NOT SHOP ON SNAPDEAL.

Please don't remove my feedback, it's for the public awareness.

I purchased Titan watches... but it's fake... But it's too worse... on simply shaking itself it's broke...

Snapdeals service is very good, products are of awesome quality. Just love shopping with Snapdeal. Snapdeal rocks.

Just received a product with a perfect condition and with timely delivery and customer service is excellent.

Awesome product with nice revice that I like my product.Every need to try this app for the shoping. Loving it to buy from here.Thank you

Fake Products and the worst return policy... Cant contact properly... try your luck and expect them tocall

I have ordered two pair shoes with different size but i have received both pair with same size kindly replace one size with demanded size

Late delivery & 16 days of delivery order cancellation & order cancellation is not available in users & service is worsted

Fast and Excellent services, must try snapdeal, best price and awesome customer service, highly recommend

Fast delivery and easy return refund
Genuine quality product with good vendors ratings and reviews..

Customer service awesome and good products. Always happy with Snapdeal... return policy is very helpful.

Good quality stuff and prices were affordable definitely going to order again with snapdeal i consider everyone do shopping with snapdeal

Snapdeal is a very trustworty and genuine site, i like ur products these are extremely gud and enen i bought many products from sanpdeal those product are extremly fabulous.id i have ever bought something iam definatelygoing to bouht from ssnapdeal and lastly i would like to say that no site could comete with this site and india's no. 1 site.

Hello Snapdeal,
My name is Akshay Ghormare, I love online shopping, i have been tracking Snapdeal rise and fall, though you are very famous eCommerce site but you fall very badly, the question"Dont you spot the problem yet?"
You have to solve only one issue, after that i am pretty sure that you can certainly compete with Amazon, which you used to do earlier.
And the only issue is "FAKE PRODUCTS"
As soon as the customer open the App, on the very first pageitself there are tons of FAKE Products with brand names eg. Nike, factrack etc.
Today I saw you advertisement on te very first page of NEWS paper, then i install the App in hope of some good deals, but this time again scenario was not changed, though there might be some good deals but my mind didnt allow me to brows, i suddenly uninstall the App.
Here are some suggestion, I am 100% sure will dramatically change the scenario,
1. Find the way to spot and remove fake/copy products.no of products does not matter, keep only genuine products like myntra.
2. Raise some funding for re launch.
3. Advertise your relaunch all over with the tag "Quality products only".
4. Offer some good discount on early stage.

Now you all set to rule the Indian eCommerce market.
I hope this suggestion will reach the top executive.
I am engineering graduate and want to explore myself in eCommerce.
Tanks you,
Regards,
Akshay Ghormare
*******148
*******@gmail.com

Itni gandi service hai Mai paresan ho gya hu agar company sahi product de Nhi sakto to company band krde customers service walo ko baat n krna aata hai Mai consumer court m case karunga itni poor service 1 str v dena nahi hai -10 star company hai

I have ordered a Product and coz of size issue returned it, and received the right size before the expected date, kudos to team snapdeal

There is no policy of refund. Worst experience. Never trust these people. They just take your money and product but no followup of refunded product.

Third quality service and app, please do not buy the product from here. They have eaten my money and every time they disconnect my call.

Friends! The worst online shopping website I ever used is snapdeal.com. Their online shopping app is a more worse feature they have added to their useless bundle. It simple cannot forward requests to their database neither it can help you cancel your orders.

I made a purchase on 10 nov 2014 for which the payment was struck up at gateway. I had to call their customer care to tell about my order. They took my order request and amount was debited to snapdeal. They assigned me some order id *******061. I waited for the order to be processed but found that my order was not processed. Hence I raised a request for order cancellation on 14 nov 2014. Their unhelpful website as well their app were not accepting my cancellation request and reported error every time I placed the cancellation request.
Finally I called the customer care and reported the issue. They took my request again and started processing it.
I Mohammad Pasha, a Research Scholar persuing my doctorate in Information Technology and a Professor by profession, I do not know what in this world is needed to cancel an odrer other than just clicking a button.

The Whole snapdeal team is working for the last 40+ days canceling my order. Even today I call them they report that they are trying process my cancellation request.

Upon regularly posting my query to their customer care they started informing me that something went wrong at the seller's end. I have confirmed with the seller (RDP workstation pvt. Ltd.) and found that no order was forwarded to them. Thus found that snapdeal is playing games on customer payments by not forwarding the requests to sellers.

Their policies like the trusted pay are of no use to me. Inconsistent companies like these are mostly in satisfying customers and are certain to forgo their business and should learn from global leaders like Amazon where refund to the customer is made upon the slightest of issues reported. I reported the incident/ lodged a complaint to the Police authorities and waiting for my refund.

What I learnt from snapdeal.com is that we cannot trust local players who deny the customers even the basic right of cancelling the order request.

Mohammad Pasha
Ph. **************.

Good shopping no any problem time to time call service waiting are allowed gg xd gtx7u bufdcb huff bugd

Book symphony air cooler 12 liter and get delivered within 3 days.

Order ID: *******7658

I never seen the product (12 liter symphony cooler) physically.
I thought the size of the cooler is enough for 3 family member.
But when I receive the product, I realize that 12 liter cooler is not enough for us.
Even the height of the cooler is also below by BED height.

That is why I raise return request on same day.
So that I can replace / book another cooler of 30 liter.

But they refuse to take the return / replace and say they will never take return for electronic items.

Cooler is still untouched and box was still packed as it was at the time of delivery.
Cooler is still company sealed.

All guys please refer there home page, all item are listed that they will not take return.
There you come to know that nothing is returnable on Snapdeal.

Better you see the product physically in store / mall first its height / width and then order it online.

But still there terms and policies looks total fake fake.

I discussed the same with office friend and relative.
They all suggested never purchase anything from Snapdeal.

Snapdeal means
Total TENSION
Total DISAPPOINTMENT
LOSS OF TIME
LOSS OF MONEY

I will sell this product on ebay / olx and purchase big cooler but
I WILL NEVER EVER RECOMMEND Snapdeal TO ANYONE

Better to go AMAZON
Pay 50-200 rs extra but you feel relax with purchases, when unhappy easily return on a single call.

Maine redmi4 liya tha o bhi band display diya tha. Abhi return lene se mana kar rahi hai. Sirf logoko fasane ka kaam karti hai... Snapdeal ki koi bhi praduct mat kharide sabse thrid class company hai... sabhi custmer ki yahi gujarish hai ki snapdeal ka koi bhi product sahi nahi hai mat kharide... snapdeal paisa lekar logoko fasane ka kaam karti hai... plz snapdeal ka product mat lelo... froud company hai snapdeal... my name amol & no *******351