• SnapDeal

SnapDeal

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Overview

SnapDeal has a rating of 3.1 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SnapDeal most frequently mention good quality, customer service, and nice app. SnapDeal ranks 13th among Discount Shopping sites.

  • Service
    279
  • Value
    273
  • Shipping
    273
  • Returns
    262
  • Quality
    265
Positive reviews (last 12 months): 87.5%
Positive
21
Neutral
1
Negative
2
91
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How would you rate SnapDeal?
Top Positive Review

“Focusing on the cost increasing”

SANJAY J.
7/6/24

While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Top Critical Review

“Fucking unprofessional selling platform”

Mukesh M.
11/16/18

After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Reviews (784)

Rating

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Other

Reviews that mention popular keywords

customer care (87) customer service (108) return request (22) quality products (62) product quality (39) customer support (21) delivery service (26)
Thumbnail of user sameerk42
India
1 review
0 helpful votes
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September 10th, 2021

Very very nice service and good product quality and good product and nice delivery and nice product show

Tip for consumers:
Good

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user shravank10
India
1 review
0 helpful votes
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October 11th, 2021

Nice app good quality nice product best service nice service best customer experience with best product

Tip for consumers:
Nice

Products used:
Shose

Service
Value
Shipping
Returns
Quality
Thumbnail of user muskaank2
India
1 review
0 helpful votes
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September 3rd, 2021

Good app with nice service good delivery good customer service and good product quality and good produced

Tip for consumers:
Good App

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user shagunp
India
1 review
0 helpful votes
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October 27th, 2021

Nice app with best products nice app with best products nice app with best products nice app with products

Tip for consumers:
Nice app with best products

Products used:
Belts

Service
Value
Shipping
Returns
Quality
Thumbnail of user akashc18
India
1 review
0 helpful votes
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October 26th, 2021

Nice app with good quality with best product nice quality nice app with best product nice app with good

Tip for consumers:
Good delivery of products.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user yashikaa1
India
1 review
0 helpful votes
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October 26th, 2021

Nice app with good quality ni ce app with good quality nice app with good quality nice and good app with

Tip for consumers:
Nice app with good good quality

Products used:
Belts

Service
Value
Shipping
Returns
Quality
Thumbnail of user nitins68
India
1 review
0 helpful votes
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October 26th, 2021

Nice app with best Quality good and verified सेलर and good app with best Quality nice app with best Quality

Service
Value
Shipping
Returns
Quality
Thumbnail of user amitn4
India
11 reviews
30 helpful votes
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April 24th, 2015

The seemingly normal products are presented like a big bargain, good for consumers but company is not offering that much value buys actually.

Thumbnail of user silviaa46
India
2 reviews
2 helpful votes
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June 5th, 2020

All products are listed incorrectly. Whatever they show in the picture is totally different from what you receive.

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelinab12
California
8 reviews
7 helpful votes
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July 28th, 2017

High prices, questionable refund policies and cannot pay, as a foreigner, with your internationally enabled cards while in India...

Thumbnail of user satishp18
India
1 review
0 helpful votes
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February 1st, 2021

Amazing product quality with excellent customer service and good return policy as well.
I am very happy.

Tip for consumers:
Amazing product quality

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorryu
Texas
4 reviews
1 helpful vote
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April 5th, 2021

Such a nice products variety is given at this online store! I am really impressed by the amount of brand items/

Service
Value
Shipping
Returns
Quality
Thumbnail of user chanchalk4
India
3 reviews
0 helpful votes
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September 8th, 2021

I ordered a wallet. Which delivered to me in just 3 days and no delivery charges. It's amazing experience.

Tip for consumers:
Shopping & enjoy

Products used:
Wallet

Service
Value
Shipping
Returns
Quality
Thumbnail of user seenii
AE
1 review
2 helpful votes
  • Send Message
May 26th, 2016

21/05/2016
Dear All friends I would like to inform you All to don't buy from SNAP DEAL its a most terrible cheating company in the world
I order from Dubai one baby bike (order no*******513) there is no cash on delivery option. When I order online first they want money from us, Its ok I accepted and I paid by my Credit card the Indian rupees of 7099+delyvery charge 100 total 7199 Rs after 12-05-2016 I received this product same time my wife open the packing plastic All damaged bike wheel missing she was sucked she inform Me I call from Dubai to SNAP DEAL they told Me I am very sorry sir were apologise we will replacing your order and we will send new bike as soon as possible
The message from them is:
Your replace request is being processed (Ticket Id: *******)
Item will be picked up. Keep the item unused and packed with original tags and brand packaging. I call from Dubai every day to snap deal they telling don't worry sir we will take the Protect still nobody taking this garbage.
Regards & Very sad
S. Seeni Ibrahim

Thumbnail of user nikhilp25
India
1 review
0 helpful votes
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February 6th, 2022

Quality products.
Free and fast delivery.
Proper address verification and confirmation.
Wallet facility - SnapCash

Service
Value
Thumbnail of user khulutp
India
1 review
0 helpful votes
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March 24th, 2022

Good quality products with free delivery all over India.
Snapcash facilities
Address verification facilities

Thumbnail of user baburaml
India
1 review
0 helpful votes
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February 5th, 2021

Few days back I bought a kurti from Snapdeal. I am very much happy with the product quality. The material quality used is awesome.

Tip for consumers:
Check reviews before buying any product

Products used:
kurti

Service
Value
Shipping
Returns
Quality
Thumbnail of user teenab14
India
1 review
0 helpful votes
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December 6th, 2021

Nice product. Fit and comfertable. Cloth is also good thanks snap dealfirst online shopping. Good experience.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bilala65
India
1 review
0 helpful votes
  • Send Message
June 28th, 2021

They made a Scam of ₹99,120 with me. I received a suspecious link and I got scammed. Attached person

Thumbnail of user kavals
Deepak J. – SnapDeal Rep

Hi!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

Thumbnail of user aamirs28
India
1 review
0 helpful votes
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February 27th, 2022

Good quality product, snapcash, wallet facility, proper address verification facility, call back arrange facility, free delivery all over India

Thumbnail of user prakashm20
India
1 review
1 helpful vote
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August 11th, 2020

Same product was not delivered. Paket was open from a corner at the time of delivery. I am not happy with the snapdeal.

Thumbnail of user rahilak
India
2 reviews
2 helpful votes
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March 10th, 2017

I purchase a holi items from snapdeal. And quality was not good. So i don't recommend it.
Dont buy products from this website.

Thumbnail of user vishalk70
India
1 review
0 helpful votes
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November 29th, 2021

This site is too good. Costumer service is good. Prices are less compared to other sites. The goods are delivered faster than Amazon.

Tip for consumers:
Nice app with good product and services

Products used:
Jacket and shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user noddyk
India
4 reviews
3 helpful votes
  • Send Message
November 10th, 2018

Snapdeal costmer Care number =*******508,, *******050
This number for emergency calls only =0*******508

Thumbnail of user smritin1
India
1 review
0 helpful votes
  • Send Message
May 12th, 2022

Good quality products
Free delivery pan india
Snapcash wallet facilities.
Address verification facilities

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From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold

Company Representative

Thumbnail of user kavals
Deepak J.

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