I ordered my shoes on the 1st of February. They arrived months later and they are way too big. I have reached out to Customer Support multiple times. On occasion, they write back, telling me that they are looking into the problem, yet NOTHING HAPPENS. I have requested a refund and they continue to ignore that request. They have ripped me off over USD 165.00.
I have been contacting Sneaker Daily every day via email, WhatsApp, text, and their online Chat feature. Their policy states that shoes can be returned, yet no one will respond to my request for a RA #. The shoes say "size 7," yet they are easily a US 9. I'm even willing to do an exchange, yet no one will respond. Horrible customer service. I am very disappointed. The shoes were US$180.00 + shipping.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members