Sogown

I had paid extra for custom fitting and had to send all of my measurements. It did not remotely fit. I asked numerous times to return and they wanted to settle for 15% refund. I did have to send a picture of outfit and many excuses on why I should not send back for possible loss in mail, costly, etc. Never would they give me return address. Quality was also not as shown. DO NOT ORDER FROM THIS SITE

We ordered a wedding dress and 2 bridesmaid dresses. When thr dresses arrived, they not only didn't fit but the quality was atrocious and they can't be fixed. Sogowns says they have free returns. What a crock! They won't take them back a day aren't refunding our money. They said get them altered. You can't add material that isn't there ànd you can't fix poor sewing... i. e. Puckering at the zipper, missing buttons, etc. Don't buy from them!

Sogown is the worst. They claim to have a refund policy, but they do not. They do not answer emails, they have no phone number. The material and fit was awful on my mother of the groom dress. CANNOT RETURN TO THEM. I am out this money.

If I could rate this company a ZERO, I would. The sizing chart is not accurate. The size I ordered, based on their sizing chart was a 6. It is HUGE on me & when I took it to be altered, my seamstress, she said I needed a size 2 & because of the beading, it wpuld be nearly impossible to alter that many sizes. Attempting to return the dress has been one, huge run around!
I wish I had read these reviews prior to ordering. I have told EVERYONE I know, & will continue to do so, to stay away from this company. Unprofessional, not customer friendly, & they do NOT honor their own return policy!

What I seen on the website verses what I received was definitely NOT the same dress. The dress I ordered was a bright, royal blue dress when I received the dress it was No where near the same color. It was a dusty, dingy blue with cheap material and had grease stains all over. The only way to contact them is email which they Don't respond back. Also, when trying to write a review on Yelp none of there info shows up not even the name "So Gowns" everything about this website says fraud, scammers, and imposters STAY AWAY

Wish I had read reviews before ordering. Product did not look like it did in the picture. Pant suit is cheap made, no tags on the clothing, appeared to have already been worn. Turned wrong side out when I opened the package, some items not sewed on clothes that was suppose to be and it was too small. Instead of size 10 it is probably a six. I paid extra for this to be delivered in 5 days. I will be filing a complaint with the Better business Bureau.
My last comment is DO NOT ORDER FROM SOGOWNS, I agree with everyone it is a SCAM. I received the same emails from Sharon also and now no response from her.

I orered a dress 4 my daughters wedding well it did not fit right, I could not get a response bk from the company or a email that was legit, long story short I returned dress to address it came from since I got no response. So I returned it they got it & emailed me saying it would charge me 30$ I said no I'm not paying 30$ after 12$ in shipping anyway got my credit card statement & they recharged me 4 the dress 4 $152, fraugelent I'm working with my credit card company on this issue. They need to be shut down. Fraud at its best.

I wish i would have seen these reviews befor I ordered. Dress did not fit and wanted to return. They wanted pictures show how the dress didn't fit. Sent them. Then they wanted to know if it could be altered in my area. Told them not enough fabric. Then they wanted to send me extra material for the dress. I told them that it wouldn't reach me in time. Nothing but the run around from them. Now they don't respond. Take your money elsewhere. I wish i could give them a negative star rating.

This company should be shut down for scamming the public. I ordered a dress based on the online picture and description and I did not receive anything close to what I was supposed to. The dress that arrived was a different color, a different fabric and a different style. I ordered a taupe colored dress and received a gold color instead. I reached out to Sogown with pics of the dress on the website and pics of the actual dress I received and they stopped responding once they received the pics. This is truly ridiculous! I pray no one else falls for this as they are out to ultimately take your money. They do not care what they send you. Once they have your money, they are done with you and it's on to the next $200 robbery.

Order an outfit for a wedding it was way too big, I returned it the next day. I have been fighting with this company since January 29 2022 to get my money. First they say I have to pay for customs and shipping no problem did so, now 2 months later their emails all repeat themselves pay for shipping, customs. They just don't wanna give you a refund for something that doesn't fit a d was returned. This place is a RIP OFF SAVE YOUR MONEY USE A COMPANY IN THE USA NOT SO. E PLACE ELSE. LESSON WELL LEARNED ON MY PART I WILL BE LEAVING A REVIEW EVERYDAY UNTIL I GET MONEY BACK

Unfortunately I ordered a MOB pantsuit, custom sized. Arrived way too small. Will not answer my many emails, looks like I'm out $225. UGH. DO NOT ORDER FROM THIS COMPANY!
I was so hopeful for a beautiful pantsuit to wear to our daughters wedding. Very disappointed in Sogown and myself for getting scammed! Horrible company.

DO NOT ORDER FROM THIS COMPANY UNLESS YOU WANT TO THROW YOUR MONEY AWAY!
I'll add another poor review to this ever growing list. My mistake is that I should have read reviews before ordering, never again will I do that! I ordered a MOB dress, paid extra $$for expedited shipping, a total waste of $$. After waiting for 3 weeks it finally arrived, wadded up in a plastic bag. The zipper head pulled off the first time I zipped it up. I contacted the company, it took them 4 emails and 4 days to respond; I was told to take it to a tailor for repair. It's a hidden zipper so it can't really be repaired, the entire dress would have to be taken apart to sew in another zipper, not to mention that I don't have time to have anything done to it as the wedding is in 4 days. So I'm out over $200 for a dress that is useless. They will not refund me any money.

Please, DO NOT BUY OR ORDER anything from this group of CROOKS!
The order you placed on their advertise photos, doesn't have anything in common with the dress you'll receive. Everything is a big lie!
Better you make a donation for a real cause.

I place an order with Sogown at the end of February 26 2021. Sogown drafted the money out of my bank account on 3/1/21 for my order. After I placed my order I received an email stating that my order would arrive between 16 and 21 days. Today is 3/31/21, I have not received my order as of yet and can not get in contact with anyone because Sogown only accepts emails and apparently the DO NOT look at those as I have emailed them several times with NO RESPONSE. My sons wedding is April 17 2021 (right around the corner) which is a special day for him and myself. And I have not outfit... I will never order another thing from this company And suggest that you dont either. Signed A MAD MOTHER.

WORST EVER, STAY AWAY. DON'T, DON'T ORDER FROM THEM, THEY ARE THIEVES. Bought a dress when it arrived belt was torn woun't zip, Sewing that's another story Veryyyy bad stitching, looks like a beginner sewed it. There is absolutely no return policy no matter what the website States. You will be stuck with the product and your money WON'T be refunded. I am in the process of filing a claim against the company that sent the dress ZHAO MENG in Carson, CA. Also just for your info. They do not read their reviews, because they do not care.

Even after going over measurements twice. Both outfits don't fit! Wouldn't bother with this site. So disappointed. Now have to go to a wedding shop to purchase my outfits.

WORST customer service for returns- EVER! They aren't even following their own return policy. The dress is nice, but it doesn't fit right, which they stated that isn't a reason I could return it.

I read the reviews too late on this website about SoGowns. I got scammed $200. How is this legal? They aren't returning my emails. I am so MAD! I don't have money to throw around on crap dresses.

They won't refund my money. Dress was like a costume. Even tho there website says money back guarantee

Please read the reviews before ordering! I am filing a civil lawsuit! They will not send me a return label for my dress that DOESN'T FIT! They want pictures! THE BIGGEST SCAM ON THE INTERNET!

Need to return item and I'm getting the run around. This dress cost 214 dollars. They asked me to take pictures of the dress on. Why?

Order dress, so bad reviews, canceled or less than 24hrs per their policy. No response, except dress has been already made. REALLY! SCAM

Ordered a dress never received it they never responded to emails poor customer service absolutely disgusting company BEEARE FILING COMPLAINT WITH CREDIT CARD