Sony has a rating of 1.9 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sony most frequently mention customer service, and year warranty problems. Sony ranks 339th among Electronics sites.
Ordered a bunch accessories for my phone and it was delivered in good time and condition. One of the items did not fit my phone (a holster), however, but after contacting their customer care service, I got it returned and refunded me for the part. Plus they corrected their compatibility on their site later.
The worst company to order from!My tv was never delivered to me,customer service representative not useful at all!The managers of the company same,no response!3 weeks I am going back and forth!Avoid … buy directly from Costco or other chain!
So I purchased one of Sonys new OLED (65 in.) TVs back in August 2021. 60 days later, it stopped working, and the fun began. It took me two weeks to finally get someone on the phone who could actually help me. They decided to send me a new TV. When it finally arrived, it was the WRONG TV. Now I've been waiting for another few weeks for them to send the right TV, which they still haven't done. So I've been without my brand new TV for over 5 weeks now. I asked Customer Service if they would be willing to upgrade my OLED to the 77in. TV for all the hassles its taken to resolve this issue. My request was denied. Normally, I buy Samsung, or LG TVs, but I thought I'd take a chance on Sony. Very disappointed.
I have a led tv from sony, and the quality is very good. It also has wi-fi incorporated which makes easy to view movies on it directly from my laptop. Also the features of the smart tv are very good, with youtube and facebook access. You can alos connect your phone through wi-fi direct. Tops
The best company for years. I mean about everything, also I bought an phone from sony and I must say it is working incredibly good same as the tons of other sony product that I purchased over the years!
Bought the children for a good study. Before that, they had 3 version, so they carried me on their hands for a whole month. Sometimes I can play with my husband myself)the Children liked the new games, as well as the image quality and new gamepads.
I've used a lot of headphones, but the Sony WH-1000XM4 takes the cake. I ordered directly from Sony's website - smooth process, quick delivery. Now, about these headphones - the sound is crisp, the bass is deep, and the noise-cancelling is stellar. If you're looking for a true audio experience, these headphones are the ticket.
Products used:
Sony WH-1000XM4 Wireless Noise Cancelling Headphones
Besides all the toxic players on here it's pretty fun I hated seeing playstations own players on there Instagram commenting on there pride post "get this gay $#*! off here" or "I'm going to xbox now" like we should come together and be a unit
I had tried several gaming stations since 2001 and also some computers for gaming and my best advise four you as a consumer is that the purchase from a playstation is a good thing to do, it's durable and it has good game choices plus a 4k grafic.
What amazing console, got it last week! My previous console was Xbox and I was like that sony never be that great like xbox but I decide to give try. I was very wrong, this is amazing, controllers looks beautiful and very fast, and your game Horizon it's perfect for PS5
I purchased a Sony smart tv 32inches from amazing. Free installation service was available on next day. Tv has good picture and sound. If any problem regarding tv customer support is very nice. Thanks to Sony tv. I am enjoying every day. Service boy is very good approaching,and solve any issues. Nice service
I think this site is a great site to order from. The customer service is great and the products they sell are great as well. I ordered a Sony A550 and a set of lenses from them. They were nice when I talked to them on the phone and when I received my packages in the mail, they included everything they should have. I would recommend this site to everyone who is going to purchase any Sony product.
Sony is the only company that I trust to provide me with the best services ever. It has like the best electronic decices. I ahve the soy playstation 5 and it works like a charm. They have really done some work with it and it works very great. THere is no other place that I would go for my electronic needs.
I recently had to retire my Dell and exchange it for something lighter weight. After some research and much accidental ignoring of some people's advice, I settled on a Sony Vaio. The Sony website could be better organized - one day I could find the laptop I wanted, but the next day I needed to do some serious sleuthing to get to the same location. Finally when I did go through with the purchase, though, things went smoothly. Sony updated me on the whereabouts of my laptop, and delivery was relatively fast (as compared to Dell, which took, in the past, a month). I'm very happy with my Vaio (though the sound system is nothing compared to Dell's), and after I deleted all the bloatware, the transition time to becoming accustomed to this new machine was next to nothing.
Sony made me gorgeous
Its Ps4 is goddess thing ever. I feel everybody have to get that feeling. It contains good performing hardwares. Like VGA is gtx 1080 ti and RAM coud be max 8 GB. And we able to play 3d bluray disks and sony made this for feel user more comportable and high life.
I used to spend quite a bit of time trying to figure out which website sold the best sony laptop at the best deal and in the end I settle for something I didnt really want to shave off a few dollars. Now I just buy directly from sony and customize my laptop to exactly what I want. This is how Dell used to work and now Dell is crap. I much prefer sony laptops and I hate to be supporting foreign companies over US companies but Sony laptops rock!
The growth of Sony is really outstanding especially in the last 3 years. They are really dominating in the field of electronics. Last week I have bought the Sony LED TV 42 inches really i am attracted very much on the clarity of visual i got from the TV. So, I have decided to buy from only Sony company regarding all electronics goods which are all i needed.
Sony, sony... oh, Sony! You stole my heart
I used to like a different camera brand and then my boyfriend bought a Sony Camera (A7iii) and I inmediatelyt fell in love. I haven't used many cameras, I'm not an expert on cameras either but the quality of your cameras are perfection!
I got a tv, camera and a home theatre systme from sony and they are all working great. What I like about sony is the work that they put into making their devices because they heve never dissapointed me eve once. If you want good products the you eed sony.
I bought a Sony Bravia 60 inch and it's Been stuck on standby mode for a month and cannot get it off. I contacted customer care but they are no help they're telling me to buy a new TV well with that being said they should not be selling defective TVs I will never buy a Sony I will go with a Vizio all the way never had a problem with that one sony sucks. And they will not honor their warranty
Tip for consumers:
It would’ve been helpful to know that Sony would honor their warranty
The worst experience that I had with the console was on one occasion that I had several leaks in my room and although one of these was falling on my console, I swore that day it was completely ruined, but until the day of today this is still in the most perfect conditions idek how, this really shows how good is the durability of this brand
For the first time ever I bought a new Xbox. All because of your supply and demand marketing ploy to double or triple charge for a console. You all fell off.
Sony has been there for years not and I have to say that they have never dissapointed me even once. Everything that they ake is high qiulaity and is alwas warantied. If you want a tv that will serve you for years like the one I have right ow then you need to get one from sony. Their price is for a reason. Like other companies that I know.
NEVER buy a Sony oled TV……
When we got it we was told not to leave on pause as it burns out the screen….we followed this very carefully….however the screen has still burned out and leaves lines across the TV….back and forth with Sony….but they now say it's not covered and there is a warning in the paperwork……WTF….,! So they sell a tv….with a pause button….but when you pause…it burns the screen out…WHAT A JOKE…. My previous LG tv was a 1/3 of the price, had it for 9 years….and was ace….now got a very expensive Sony and it's screen is burned out…NEVER BUY A SONY OLED TV….! FARCICAL quality and service
WORST COMPANY EVER. I boguht Sony newly released earbuds. And after just three months the left earbud started to play a wind blowing like noise. Went to their stupid servise but they said this is normal. Worst experince ever
Tip for consumers:
Please don't buy this expensive earbuds till you google this problem I posted. Then you decide does it worth it. The cüstomer servis in Turkey are AWFUL
Products used:
Sony Wf1000xm4
I love sony sure you can call me a sony fanboy, but here's why i love this company i'm a youtuber *zinger75* i use the ps4 for well recording, editing, and well just playing games in general. I enjoy playing the ps4 but others may not and that's fine i just wanted to say my opinion about this company.
I purchased a new Sony Bravia TV in 6/2022. The "smart" TV worked fine for 4 months with the added Apps opening and performing well. Then I could no longer access Paramount, Peacock, Disney, and Hulu. After many hours on the phone with Sony support, the "alleged" problem was my Fios Internet provider using an advanced IPv6 and not an older less secure IPv4. They could not offer a software updgrade to fix the issue. So my "smart" TV became dumb overnight. Sony will not replace the TV despite being under warranty. There is a work around -- buy a Roku or other similar streaming service. Obviously this is an unacceptable solution and speaks to a major software flaw in the Sony TV. Avoid Sony.
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