• Southern Guarantee Moving and Storage

Southern Guarantee Moving and Storage

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Overview

Southern Guarantee Moving and Storage has a rating of 2.8 stars from 280 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Southern Guarantee Moving and Storage most frequently mention customer service, cubic feet, and actual movers problems. Southern Guarantee Moving and Storage ranks 8th among Moving Service sites.

  • Service
    239
  • Value
    238
  • Shipping
    225
  • Returns
    207
  • Quality
    231
Positive reviews (last 12 months): 0%
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How would you rate Southern Guarantee Moving and Storage?
Top Positive Review

“Decent service different experience than others”

Angela H.
4/19/22

The gentleman were 3 hours late but they were super professional and took time wrapping my furniture. It was a good deal and I got connected to Ben James and he took great care of me on my move across country! I mean ya an ikea end table was broken and a lamp was bent, but i expect that in 3000 miles as ive moved many times. Overall the gentlemen were good guys from sales to crew. It took my items 21 days but I was in no rush and for just over 2000 I cant complain 1 bit! I am a mortgage lender and I would recommend these gentlemen to any of my friends and or family.

Top Critical Review

“If there was a minus star”

Claudia H.
2/20/23

Stay away, the absolute worst! RUN At delivery, one month later, the crew just dumped my furniture and left. Nothing was set up as stated in the contract. Customer service not helpful.i never received a receipt. Just the worst Load was smaller than originally expected, price never got adjusted RUN!

Reviews (280)

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Thumbnail of user laurenf520
Pennsylvania
0 reviews
33 helpful votes
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June 23rd, 2022

Robin and Scott were fantastic. They moved me from KS to CT. They also packed and stored my belongings for a few months. No problems, no breakage, and they were very helpful in setting up the larger pieces of furniture. Would strongly recommend it. A pleasure to work with Robin team.

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Thumbnail of user edwardm1514
Minnesota
1 review
29 helpful votes
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November 7th, 2022

Great service! I have used them three times already. Every time they were professional, punctual, and most importantly, honest with me. What I loved best, they did not play with my time and tried their best to move me out/in quickly as possible. Thank you! Recommend to everyone.

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Thumbnail of user cliffordh128
Alabama
1 review
22 helpful votes
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September 9th, 2022

Southern Guarantee Moving did an excellent job for us. They took great care of our belongings but were also efficient and worked fast. The team couldn't have done a better job. Would not call another mover after this experience. Great job guys. Thank you!

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Thumbnail of user jamest2900
Tennessee
1 review
26 helpful votes
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November 22nd, 2022

They arrived precisely at 8 am. They packed everything for me. And moved my whole downstairs into a storage unit. It was just unbelievable. My furniture was filthy with demolition dust, and I did not hear any complaints or wasn't asked to pay extra. These guys were heaven-sent. They took excellent care of everything. The greatest thing is their pricing for what you get. If you ever need movers, I highly recommend them.

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Thumbnail of user lillianad4
Colorado
1 review
29 helpful votes
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June 9th, 2022

They used them twice and are about to use the end of the month; they've been punctual and efficient every time. Guys are always courteous, and booking a job with their front desk lady is easy. They take their time to wrap, load, and unload. SO appreciate the lessening of stress as moving can be overwhelming.

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Thumbnail of user thomasj1615
Virginia
1 review
6 helpful votes
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December 21st, 2022

Peter works hard to complete the move in one day. I've moved three times in the past few years, and I can say for sure that these movers were the most efficient and well-prepared for our huge home. They did a wonderful job, which made me very happy. Was well-wrapped, so neither the wall no my furniture got damaged. The truck was parked so professional even no one in my area was disturbed by them. My mom was very happy with them.

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Thumbnail of user jasonh1954
Kentucky
1 review
28 helpful votes
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November 1st, 2022

They were friendly and skilled! Their expertise kept you from noticing. They readily followed instructions and were respectful of my valuables. I was very pleased with the moving services provided by Southern Guarantee Moving and Storage and would strongly recommend them!

Thumbnail of user morgand176
Oregon
1 review
31 helpful votes
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June 14th, 2022

Excellent Job Well done on Pick Up and Delivery- Samuel and his crew were the best! Very Professional and experienced. They laid a runner to begin at pick up and at delivery. They dismantled my bed and dining table both heavy wood. They put the bed and table back together at delivery! Every item of furniture was wrapped prior to moving it out of my house! They even cleaned up after completing their job. I'm very happy and all moved in! Recommended!

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Thumbnail of user cliffordj67
Texas
1 review
27 helpful votes
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October 25th, 2022

Great working with these guys! They were early, extremely eager, and excellent at communicating what they were doing. They went above and beyond and had such a positive attitude the whole time. This was my first time using Southern Guarantee Moving and Storage, but they just gained a future customer.

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Thumbnail of user charlesh2313
Texas
1 review
35 helpful votes
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July 4th, 2022

I used Southern Guarantee Moving and Storage for my move and am very satisfied with this service from start to finish. The quote was very fair while still very competitive. On the day of my move, the guys arrived on time but my packing was still a long way from being finished. The guys not only helped me finish packing but I was also allowed to be in the van for the 2-hour trip to my new home. 1st rate service, competitively priced, friendly, and competent moving men. I would not hesitate to recommend or use them again.

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Thumbnail of user helenb1342
New York
1 review
2 helpful votes
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December 30th, 2022

Other companies charge extra for similar services, but there were no issues throughout our relocation from TX to NY. The whole moving staff was competent and welcoming. Anyone looking to move should contact Southern Guarantee Moving and Storage.

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Thumbnail of user williew336
Washington
1 review
24 helpful votes
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July 29th, 2022

Alex and Mike were our movers. They were punctual. They were cautious with all of your belongings, wrapped our TVs, and took caution when moving our furniture. There were no hidden fees. Alex was beneficial when I called to inquire about the cost. I would use them again when/if we move in the future. Thanks, Southern Guarantee Moving and Storage!

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Thumbnail of user robertb7324
Michigan
1 review
22 helpful votes
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October 12th, 2022

All of the guys were friendly and upbeat the entire time. Helped to lower the stress level of a very stressful experience. The bill turned out to be exactly what I expected based on the quoted rate from day 1st. A++++ moving experience. Recommended!

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Thumbnail of user dennism1337
California
1 review
2 helpful votes
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January 14th, 2022

Knowing that much or our equipment was stored safely in one of Southern Guarantee Moving and Storage's facilities while we finalized the myriad of details of our setup in our new corporate location gave us a much needed sense of security. Once we were good to go, all was delivered timely and in perfect condition.

Tip for consumers:
Move was smooth, timely and safe.

Products used:
Out of state move.

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Thumbnail of user brendap1411
Florida
1 review
11 helpful votes
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December 18th, 2022

I just wanted to take a second to thank your crew for the efficient and kind way in which they moved our gallery on Monday. If I may, please accept my sincere congratulations on the success of your company. The only moving company I will advise to anyone I know who is planning to relocate is Southern Guarantee Moving and Storage. Congratulations on a job well done! Certainly, it is my pleasure to be of assistance.

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Thumbnail of user jamesa2753
Texas
1 review
28 helpful votes
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August 24th, 2022

Finally, I was really impressed by Southern Guarantee Moving and Storage staff due to their professionalism, politeness, and hard work. I really enjoyed getting to work with Andrew to unload the container and distribute the contents around the many rooms of my TX home. They took care to do things kindly, worked hard, and achieved good results. Personally, I enjoyed the process and was relieved when they agreed to pose for a picture when we had finished unloading.

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Thumbnail of user thomaso851
Illinois
1 review
24 helpful votes
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October 25th, 2022

The team from Southern Guarantee Moving and Storage did a superb job in all aspects. These guys carefully and professionally completed all the tasks and then some. I was amazed at how hard each of them worked in the nearly unbearable heat. If and when I move again, I certainly will be using Southern Guarantee Moving and Storage. Two thumbs way up in the air! Thanks

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Thumbnail of user robertt2979
Virginia
1 review
21 helpful votes
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September 16th, 2022

Lane and his crew members were awesome! The Team was on time, assessed our furniture and packages to move and laid out a plan to maximize the team to make the move efficient. They worked extremely hard, were professional, friendly and treated our stuff as their own. This is my 1st move with Southern Guarantee Moving and Storage and plan to use them again! Great experience!

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Thumbnail of user philr204
Nebraska
1 review
1 helpful vote
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November 25th, 2021

I am writing to share my wonderful experience. We recently moved to the coast from Portland and were pleased that none of our belongings were mishandled or broken. They delivery guys were very friendly with a good attitude. My partner and I could tell they cared and I think that's a credit to the company. Thank you very much!

Tip for consumers:
Ask for Dan and Michael as your movers, they were wonderful!

Products used:
Shipping service

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Thumbnail of user elises171
New York
1 review
0 helpful votes
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December 31st, 2021

This is a great company to move you. The handled everything and the moving team did a fine job. We had to store out things for a few weeks until the house was ready. They came right on time and we are glad to be in our new house.

Thumbnail of user richardc3738
Pennsylvania
1 review
23 helpful votes
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October 12th, 2022

These guys were great. The love was really quick and efficient at both places and worked around a lot of the obstacles smoothly. Also, customer service was really friendly and responsive with setting up the dates. Would highly recommend them.

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Thumbnail of user melving84
Maine
1 review
27 helpful votes
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November 22nd, 2022

I'm so pleased to have chosen Southern Guarantee Moving and Storage. They were fast, professional, and cautious with our furniture. Once at the new house, they got to work unloading and delivering boxes and furniture to the correct rooms based on the box labels. I highly recommend this company!

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Thumbnail of user michaels8900
Arkansas
1 review
36 helpful votes
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June 16th, 2022

My wife and I have used this company several times, and these guys are amazing! Seriously the best movers! Mike and the guys rule! Professional all the way! Hire them for your next move, and you will not be disappointed!

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Thumbnail of user jacobe416
Illinois
1 review
19 helpful votes
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August 6th, 2022

Fantastic service. Two guys showed up with a large truck and were quick but careful with the move. While moving the oversized couch, one of the halfway walls was scratched, and the moving company took care of it for us. Give these guys a call- you won't be disappointed.

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Thumbnail of user jackh.p
Georgia
1 review
13 helpful votes
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December 15th, 2022

They were very courteous and efficient. They paid attention to the details, e.g., securing removable shelves before moving a china cabinet. They did not have moving blankets, but they cut up some boxes to protect some of my furniture, and everything arrived undamaged. They were very affordable, and I would certainly recommend them again.

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Jason F.

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