• Southern Guarantee Moving and Storage

Southern Guarantee Moving and Storage

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Overview

Southern Guarantee Moving and Storage has a rating of 2.8 stars from 280 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Southern Guarantee Moving and Storage most frequently mention customer service, cubic feet, and actual movers problems. Southern Guarantee Moving and Storage ranks 8th among Moving Service sites.

  • Service
    239
  • Value
    238
  • Shipping
    225
  • Returns
    207
  • Quality
    231
Positive reviews (last 12 months): 0%
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How would you rate Southern Guarantee Moving and Storage?
Top Positive Review

“Decent service different experience than others”

Angela H.
4/19/22

The gentleman were 3 hours late but they were super professional and took time wrapping my furniture. It was a good deal and I got connected to Ben James and he took great care of me on my move across country! I mean ya an ikea end table was broken and a lamp was bent, but i expect that in 3000 miles as ive moved many times. Overall the gentlemen were good guys from sales to crew. It took my items 21 days but I was in no rush and for just over 2000 I cant complain 1 bit! I am a mortgage lender and I would recommend these gentlemen to any of my friends and or family.

Top Critical Review

“If there was a minus star”

Claudia H.
2/20/23

Stay away, the absolute worst! RUN At delivery, one month later, the crew just dumped my furniture and left. Nothing was set up as stated in the contract. Customer service not helpful.i never received a receipt. Just the worst Load was smaller than originally expected, price never got adjusted RUN!

Reviews (280)

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Thumbnail of user troys428
New Jersey
1 review
20 helpful votes
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October 18th, 2022

Very pleasant experience with them; I will hire them again when I move next time. With other movers, the costs add up very quickly. With Southern Guarantee Moving and Storage, none of that is an issue. The costs are simple, easy to understand, and overall efficient. Additionally, the team was very fast, careful, and efficient. Thank you for making the move so easy!

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Thumbnail of user larryc1138
Oregon
1 review
20 helpful votes
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September 19th, 2022

Our cross-country move was flawless. The level of service from Southern Guarantee Moving and Storage was amazing! Steven did a fantastic job managing all the moving pieces and walking us through the process. His excellent coordination and continual follow-up were great, and they exceeded our expectations.

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Thumbnail of user christinec2307
Maryland
1 review
19 helpful votes
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September 24th, 2022

I was very impressed with the work done, they moved all of my 4 room apartment into a transport POD in the scheduled time. Everything was safely placed and organized, they were very professional and efficient.

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Thumbnail of user kennethe324
California
1 review
29 helpful votes
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July 16th, 2022

The team from Southern Guarantee Moving was the best. They were courteous, respectful, fast, and clean. Everything you want in a moving/installation crew. We would work with Southern Guarantee Moving again anytime.

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Thumbnail of user markh3954
California
1 review
21 helpful votes
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September 13th, 2022

They did a fantastic job. Things were very well packed with no lost items and no breakage of any kind; all the boxes were delivered to the proper areas of the new residence, making unpacking easy and setting up the necessary items one needs right after arrival. They were fast, professional, and thorough.

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Thumbnail of user henryc812
Florida
1 review
21 helpful votes
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September 12th, 2022

Great moving experience! Communication was awesome, my move was confirmed the day before and I got notified that the movers were 1 hour and 30 minutes away from me on the day of. Movers were kind, careful, and efficient! Would recommend this company to anyone!

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Thumbnail of user henryp383
New York
1 review
22 helpful votes
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September 8th, 2022

Best moving experience I've ever had. We used Southern Guarantee Moving to move from NJ to KS. I worked with the team of four and was 100% satisfied with their work! They were punctual, careful, and very attentive in making sure my furniture was well wrapped and safe for the move. Their pricing was also very affordable. I will for sure recommend Southern Guarantee Moving to anyone in search of movers.

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Thumbnail of user charleneb.j
Idaho
1 review
16 helpful votes
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December 10th, 2022

Amazing work by Southern Guarantee Moving and Storage in coordinating the office relocation. The movers were experts with much experience and training, so they handled our belongings with great care. Southern Guarantee Moving and Storage has been an excellent resource for our household, and we highly suggest it to anybody else who is considering using it.

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Thumbnail of user andrewh1760
Maryland
1 review
27 helpful votes
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August 19th, 2022

Marcel and Tony did a fantastic job, this was a last-minute and challenging move, but they made their portion simple and eased my stress. My stuff was in good hands, and they were collaborative, helpful, pleasant and kind. I've moved with a few moving companies - these guys were beyond amazing.

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Thumbnail of user maryr3265
Washington
1 review
25 helpful votes
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October 28th, 2022

Best moving company! I called at the crack of dawn to ask for a move estimate. The move was scheduled by Mark that morning, and the price was extremely fair. When they were 15 minutes distant, the moving crew dialed their phone. All team members collaborated well, and were kind, professional, and effective!

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Thumbnail of user lionelm74
Illinois
1 review
27 helpful votes
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November 14th, 2022

The team just finished moving us into our new home. They did a tremendous job and helped us pack up the kitchen, bookshelf, and a few rooms, carry lots of boxes and arrange furniture in our new place. Appreciate their skill and friendliness in getting the job done. Would hire them again!

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Thumbnail of user jeffc1873
California
1 review
23 helpful votes
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October 17th, 2022

Professional guys with good skills. Happy that my friends recommended that company for us. Used 2 trucks for our moving with 4 people... so fast and operative work, well done! All operation and scheduling had been done with Colin, such a good guy, and can give you advice with all moving stuff.

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Thumbnail of user johnl5313
Illinois
1 review
31 helpful votes
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July 14th, 2022

I had the full service - both packing and moving, and it was a wonderful experience. The movers were a team that had been together for a while, and you could tell how they worked. The packers ensured everything was safe and clearly labeled, making unpacking much easier.

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Thumbnail of user johnb9194
Florida
1 review
36 helpful votes
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July 5th, 2022

We found Southern Guarantee Moving and Storage to be fantastic, would definitely recommend them. They were very friendly and efficient, not complaining at all despite a very long wait for the keys. They dismantled and rebuilt our beds (including our children's cabin beds). We packed ourselves and they didn't complain about our pile of odd bits at the end, the weird-shaped and difficult-to-box items, and before we knew it they had packed it all.

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Thumbnail of user kirstenh123
California
1 review
31 helpful votes
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November 7th, 2022

WONDERFUL experience to move with Southern Guarantee Moving and Storage. Two weeks ago, we hired them to move our three bedroom high-rise apartment to a home. They anticipated things we would have had no idea about-- arranged permit parking on our destination, brought moving materials that came in handy last minute, were able to get all of our items out in the (unreasonable) freight elevator scheduled timeline. Highly recommend it if you want to leave it to the professionals and take a bit of stress off your shoulders. Thank you guys!

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Thumbnail of user numbersd4
Texas
1 review
0 helpful votes
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December 18th, 2021

This company has been wonderful for our family. They got us moved across the state. Things were chaotic for us but this team was so organized and put together for us. The help was incredible. I'm so glad we scheduled to work with them.

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Thumbnail of user andrewy477
New York
1 review
18 helpful votes
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September 23rd, 2022

Amazing experience with these guys. Super friendly and did everything! Done all the lifting and maneuvering. Helped to dismantle things and went above and beyond. Very reasonable price too. Would highly recommend and use again.

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Thumbnail of user hopen44
Japan
1 review
21 helpful votes
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September 2nd, 2022

They helped me relocate my two-bedroom apartment. The results they achieved were beyond my expectations. Everything was packaged securely, and there were no hidden fees. Of course, I'll use them again and recommend them to my loved ones.

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Thumbnail of user tysont39
Alabama
1 review
19 helpful votes
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September 28th, 2022

I recently used Southern Guarantee Moving and Storage for a move from AL to KS. The team was quick, professional, and took extra care to make sure my items were packed/ unpacked properly, and they have come through and provided brilliant service, but this team was the best I've had yet. Would absolutely recommend it to anyone.

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Thumbnail of user jimmyj220
Florida
1 review
34 helpful votes
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June 29th, 2022

They did everything well and treated our items with the most excellent care. Melvin made the quote process easy and transparent. He wasn't exaggerating when he said customer satisfaction was the most crucial thing for Southern Guarantee Moving and Storage. They were able to schedule the move exactly when we needed it. I recommend them highly and will use them the next time I move.

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Thumbnail of user jimmyy42
Washington
1 review
19 helpful votes
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September 29th, 2022

I've used Southern Guarantee Moving and Storage thrice now. Each time they removed the stress of moving residences. They were highly excellent, fast, and came at the best cost. They took care of everything I was worried about and made the day easier than I thought.

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Thumbnail of user sandyh617
California
1 review
18 helpful votes
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December 6th, 2022

I've used Southern Guarantee Moving and Storage they were excellent. Reasonably priced, always on time and professional, and accommodating if you forgot to list any items that they need to pack. Based on my experiences with the team and several other companies, they set the standard that other companies should try to attain.

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Thumbnail of user michaels9922
California
1 review
30 helpful votes
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November 15th, 2022

The apartment that I moved into is on the 4th floor and doesn't have an elevator. Therefore, the guys had to hold up about 10 big bins, a mattress, a bedspring, and two dressers, and they were highly efficient! Highly recommend them!

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Thumbnail of user willies249
Virginia
1 review
27 helpful votes
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October 27th, 2022

When the five movers came, they each introduced themselves by name. They did not waste any time during the entire relocation! They discussed every move and carefully handled every box and piece of furniture.

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Thumbnail of user bernards209
Texas
1 review
26 helpful votes
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August 11th, 2022

The move from start to finish was flawless, and professional. The team in the TX and abroad were beautiful to work with - responsive, helpful, knowledgeable, and problem-solvers. It was a good value for the service provided. Five Star feedback from this satisfied customer.

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Jason F.

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