• Southern Guarantee Moving and Storage

Southern Guarantee Moving and Storage

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Overview

Southern Guarantee Moving and Storage has a rating of 2.8 stars from 280 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Southern Guarantee Moving and Storage most frequently mention customer service, cubic feet, and actual movers problems. Southern Guarantee Moving and Storage ranks 8th among Moving Service sites.

  • Service
    239
  • Value
    238
  • Shipping
    225
  • Returns
    207
  • Quality
    231
Positive reviews (last 12 months): 0%
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How would you rate Southern Guarantee Moving and Storage?
Top Positive Review

“Decent service different experience than others”

Angela H.
4/19/22

The gentleman were 3 hours late but they were super professional and took time wrapping my furniture. It was a good deal and I got connected to Ben James and he took great care of me on my move across country! I mean ya an ikea end table was broken and a lamp was bent, but i expect that in 3000 miles as ive moved many times. Overall the gentlemen were good guys from sales to crew. It took my items 21 days but I was in no rush and for just over 2000 I cant complain 1 bit! I am a mortgage lender and I would recommend these gentlemen to any of my friends and or family.

Top Critical Review

“If there was a minus star”

Claudia H.
2/20/23

Stay away, the absolute worst! RUN At delivery, one month later, the crew just dumped my furniture and left. Nothing was set up as stated in the contract. Customer service not helpful.i never received a receipt. Just the worst Load was smaller than originally expected, price never got adjusted RUN!

Reviews (280)

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Thumbnail of user ethans353
California
1 review
6 helpful votes
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December 21st, 2022

Just wanted to spread the word that my sister's relocation went without a hitch. The three movers were pleasant and did a great job. We were happy with how they performed. Even though the relocation was finished early, the lads made sure everything was in order before leaving.

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Thumbnail of user ginaa246
Texas
1 review
19 helpful votes
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September 27th, 2022

I was really impressed with the job the three man team did for me. I moved from a one bedroom apartment to a house. They were on time, they worked quickly, and they made sure my belongings were taken care of. Their pricing was also very fair. I would definitely recommend it to anyone in need of a moving service!

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Thumbnail of user bufordb21
California
1 review
24 helpful votes
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August 30th, 2022

We were blessed with the most competent, diligent, and courteous workers. They worked tirelessly all day and helped us relocate with no hitches. They moved all of our belongings with extreme caution and not a scratch on them. Our whole furniture collection was disassembled, reassembled, and returned to its original state.

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Thumbnail of user stephanies2943
North Carolina
1 review
4 helpful votes
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December 25th, 2022

Southern Guarantee Moving and Storage is outstanding! The movers make moving simple and effective. Additionally, their moving costs are fair. I had a week to move in because I was moving from the NC to the NY. I didn't have to worry about anything getting stolen or lost. They arrived on time, quickly picked me up and moved my furniture to my new home. For moving requirements, this business is the best!

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Thumbnail of user paulp1875
New York
1 review
26 helpful votes
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August 6th, 2022

Three guys showed up and moved everything out in just an hour! They were cautious with our belongings and covered furniture that needed extras-protection. They also had to park on our steep incline street with no complaints or issues. They moved everything from NY to a storage area in KS quickly and efficiently! I would recommend them!

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Thumbnail of user lindab4573
Maryland
2 reviews
42 helpful votes
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August 16th, 2022

I had a great experience with both men who made my move. The owner came to evaluate and then sent out two guys on the day of the move. They were professional, helpful, and friendly. I would recommend them again in a flash! Thanks!

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Thumbnail of user stevens2954
Oklahoma
1 review
29 helpful votes
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November 5th, 2022

Scheduling the transfer was simple thanks to Alfredo, who also offered a variety of pricing alternatives. Excellent customer service was provided by the office employee. I wholeheartedly endorse this moving company and I think it was well worth the price.

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Thumbnail of user teresar700
New York
1 review
34 helpful votes
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July 1st, 2022

Great service all around, nice bunch of guys, the price was agreed beforehand, and they stuck to time, and didn't break anything which is a bonus! They safely dismantled beds and dining tables and put them back together with ease. Transport of furniture from door to door was seamless. The guys placed all the good in the right place and manner. And even on a wet day, they managed to not ruin any of the floors or carpets. Definitely recommended.

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Thumbnail of user royc563
Texas
1 review
22 helpful votes
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December 1st, 2022

With Southern Guarantee Moving and Storage, I've had the finest moving experiences ever! Three times, two of which were last-minute, I had to utilize them. The cost is fair. They put forth a lot of effort and are really helpful.

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Thumbnail of user joshuas1225
Missouri
1 review
29 helpful votes
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November 8th, 2022

From the first conversation with Arturo, I knew I was in good hands. Great experience from start to finish! The team was customer service-focused, hardworking, highly efficient, and an overall AMAZING Value! These guys are more than the best! Our move went so much faster and easier than we expected.

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Thumbnail of user lindaj1808
California
1 review
20 helpful votes
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September 2nd, 2022

Wow! Even though moving is typically a difficult experience, we were able to breeze through it thanks to these movers. Everyone in the building where I was moving in claimed they'd never seen a team work so quickly. The movers took the time and care to put my belongings exactly where I wanted them. Outstandingly laudable.

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Thumbnail of user richardb4471
Iraq
1 review
20 helpful votes
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October 2nd, 2022

Southern Guarantee Moving and Storage kept me informed at every step. On the day, there was a hiccup with transport, but again I was kept informed. The driver went above and beyond to re-accommodate our pick-up time. He was very polite & courteous. I Will 100% use again so quickly and with less stress! Strongly recommended.

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Thumbnail of user georgea1179
Oregon
1 review
21 helpful votes
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September 5th, 2022

I was apprehensive about my upcoming relocation. Regardless of the outcome, I must complete this task. Everything was perfect when I used Southern Guarantee Moving. As soon as my possessions arrived, they started to work neatly wrapping everything. Despite their politeness, they did not ask for further payment. It was a pleasure to work with you.

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Thumbnail of user ronalds1487
New Jersey
1 review
37 helpful votes
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July 1st, 2022

I needed collection and delivery at short notice and found this company excellent. Some of the goods were very heavy and there were no complaints at all. Very helpful and friendly - and reliable. I will definitely use it again and will recommend it to others. I was interested to read that they will undertake both smaller moving and large-scale house moves. I only wish I had used them for my last house move and it all might have been less stressful!

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Thumbnail of user danyelleo2
Kansas
1 review
0 helpful votes
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December 6th, 2021

In the past, I have had movers rush and ultimately end up scratching pieces and not taking the care our items deserve. Not Southern Guarantee Movers-they found us a reputable, quality moving company that took care of my items as if they were their own. They moved effortlessly and were considerate of the large pieces to not hit or scratch them. Great job finding me a great company!

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Thumbnail of user beatriceb139
Florida
1 review
26 helpful votes
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August 26th, 2022

My moving experience was made amazing by Shawn and his staff! This staff was kind and effective in addition to taking excellent care of my belongings. They really reduced my day's tension, which was amazing considering how stressful moving is. If I ever relocate again, I won't just utilize Southern Guarantee Moving and Storage but also ask for Shawn's staff! Again, many thanks!

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Thumbnail of user jamesh5834
New York
1 review
27 helpful votes
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October 28th, 2022

They helped my wife and me move into our apartment. We decided to give Southern Guarantee Moving and Storage a go because we had poor experiences with other moving companies; they tried to rip us off. Southern Guarantee Moving and Storage did not let us down. The movers are really kind to us, patient, and careful with our belongings. On top of that, their pricing is fair. If we could give more thumbs up and stars, we would.

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Thumbnail of user georges1959
Illinois
1 review
36 helpful votes
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June 4th, 2022

I've worked with several moving companies before. They were top-notch. So good that I referred it to my friend, and he had the same experience, fantastic. Feels good to give a recommendation like that and have it play through. They are hard workers, have a good attitude, take care of my stuff well, and are pros. They wrapped all of the oversized items very carefully and didn't have issues with our requests. I will work with them again!

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Thumbnail of user troyn95
Florida
1 review
28 helpful votes
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November 15th, 2022

I had a fantastic experience with Southern Guarantee Moving and Storage! The movers showed up promptly and were very respectful. They worked efficiently and handled any fragile marked boxes with extra care. All moving costs were super affordable. It was a huge move, but this company was a swift process! Thanks for helping me move! I recommend this moving company to any friends or family planning a move shortly.

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Thumbnail of user kevinb2901
Massachusetts
1 review
25 helpful votes
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October 19th, 2022

Bronson and his crew did a fantastic job. Extremely prompt, thorough, proficient and friendly. I was astounded by how quickly they packed and relocated an entire home. My mother and I were greatly taken care of by them. They are reliable people.

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Thumbnail of user johnb9653
Missouri
1 review
22 helpful votes
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September 15th, 2022

The guys were wonderful about introducing themselves and they treated our belongings as if they were their own. There was more to move than they expected but they got an extra truck and extra help with no problem. I would use it!

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Thumbnail of user jerryc908
California
1 review
13 helpful votes
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December 15th, 2022

The staff at Southern Guarantee Moving and Storage Team was very friendly and helpful. They took good care of your packages and explained each step of the transfer process clearly. They relocated my 27-year-old musical room, which was filled with heirloom-quality items. They were all very pleasant throughout the move, and I'm truly thankful!

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Thumbnail of user waltern149
Michigan
1 review
27 helpful votes
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August 13th, 2022

My movers arrived at my home BEFORE the scheduled time so we could be over and done early. I moved into a townhouse with three levels, and I have tons of heavy furniture, and they did it all with NO complaints. They set both my beds and put everything exactly where I needed it. If anyone is looking to move, these are your guys!

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Thumbnail of user hazelm128
Texas
1 review
30 helpful votes
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June 9th, 2022

They arrived promptly and advised the best way to pack the contents. They gave me a good package on protecting and shrink wrapping all my stuff, wrapped up all my furniture, got everything out quickly, then moved the items into the new apartment and the furniture into storage - all within three-hours. We will be using them again next time.

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Thumbnail of user 7davidq8william259
Texas
1 review
16 helpful votes
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December 13th, 2022

The two guys allocated to us were very professional, did a good job, and kept us fully informed. Recommended by a friend, and it was perfect. Cost-effective. The driver was great as well! I will hire them again.

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Jason F.

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