Southern Guarantee Moving and Storage

My company was expanding which meant that I would be relocating to their new site. Finding this company and working with them made this move easy and non-stressful.

I sought to do business with this company in which lulled me into giving me the best deal on the market. Upon closer inspection, this is a non-binding estimate. This means when all is said and done, upon pickup they can add arbitrary charges. Upon shipping they can add arbitrary charges, upon delivery they can add arbitrary charges. All reviews state the actual movers are terrible, which I believe. The customer reps are very scummy, specifically Sam, who clearly has no remorse and much experience ripping people off. This is something you can tell in her voice, something I picked up when consulting with her before this company did any damage to me. I asked them to cancel this shipment within 10 hours of requesting it. They stated they will continue to charge my account and give me their useless credit, which they did. However, I got the last laugh because a simple call to the bank got me my money back from this scam company. So Sam, you are a vile worm and will die as unhappy as you sound. Good luck with that.

PS: They post many fake reviews everywhere to bump up their rating.

Read more at: https://www.mymovingreviews.com/write-a-review/step-1

These guys were terrific. Professional, fast, careful. Emerson and Paul were super nice guys willing to do whatever it took to ensure the move went smoothly. Couldn't recommend them highly enough.

Customer service is very responsive and helpful. Crews packing and unloading were efficient, courteous and careful as possible with big furniture pieces.

I hate this company I really do first my move was for $2500 from Michigan to California and then they charged me $4800 it took over 2 months to deliver my furniture my furnitures was damaged and I'm missing a freezer I call them they tell me file a claim and wait 30 days for a response this is very bad company they just want to take money for you I already called Federal Motor Carrier Safety Agency and my lawyer is talking to them

The movers were 20 minutes early on the day of the move! The two movers were lovely. They moved everything well. They were cautious yet quick. Southern Guarantee Moving and Storage IS HIGHLY RECOMMENDED!

Buyer beware don't use this moving company
They are broker out the broker takes your money, and then forgets about you, and then you are left in the transporters hands the underbid my project by 58% of the cubic square footage and double the price upon arrival the actual two individuals that showed up were great workers but unfortunately they work for a very poor company. The person in charge of transportation doesn't even listen to you when you're talking to them and trying to explain what's going on and states all kinds of BS to back them, trying to rip you off. The broker was based out of Florida. I don't know where the transporter was located but the paperwork is titled Allied transportation and that used to be a reputable company so I don't know what the heck happened to them after the drivers arrived I tried to contact the broker and my phone says that the person you trying to call is not reachable another words once they get your money you're cut off from the broker so you're only form of contact is now the transportation team the broker was told from the very beginning that I was only paying by credit card of which they charge me 3.9% to use my credit card and took my deposit the transportation team only takes cashiers checks money orders it was a terrible day and because of that I'm now not going to be with my family for Christmas so once again, do not put yourself through this headache and do not use Allied transportation or Allied van lines
Save yourself the hassle and use your local companies. There are local companies within 60 miles of almost everywhere. Beacon United Horizon. Whatever you do ask if whoever you're purchasing your service from is a broker you don't want to do that go direct. I hope this comment saves someone else time energy.

This company is horrible! They perpetrate a typical bait-and-switch -- provide great rates on a "binding estimate" then tried to up the rate by 50% when they came to pick up the belongings. They did this to me twice (having first assured that the first time was a "misunderstanding"). I will be seeing them in federal court and, separately, pushing for criminal charges. In my opinion Southern Guarantee Moving Company is perpetrating fraud. I can't believe the government lets them get away with it. If I cold have given "zero" or "-10" stars, I would have, but SiteJabber doesn't allow that. I was told today (2/10/23) by the U.S. Department of Transportion consumer complaint line that they have received "more than 100 complaints" about Southern Guarantee within the past year, and that the company is currently "not authorized" to do interstate business. Before I engaged them I read general reviews, and they had a mix of favorable and unfarable that made them seem about average, but in retrospect I think any positive reviews were likley planted through it's own marketing department.

Mom rant here
Our stuff finally arrived! We had money order for the set amount needed for the delivery which was $1300 over the original estimate. One guy comes in to set up the paperwork while the other starts moving things up the stairs. Next thing I know guy 1 starts talking about they are going to charge us more because to their company a flight of stairs is 7 steps. We have 2 split flights of 8 steps each. They try and charge us an extra amount that we currently do not have. Guy 1 starts yelling at guy 2 that we are canceling our move and to pack it all back up. Not once did the word cancel come out of mine or kyles mouths! Guy 2 takes a few moments and talk to Kyle and I, telling us the company we had hired are greedy and will charge whatever they can to make us pay extra. For a good 30 min I try and get guy 1 to give me his bosses number so he can speak with my husband about any additional charge they are trying to make us pay. I help guy 2 unload everything off the truck because god damn it I'm not letting them take everything back and we paid for the initial delivery. If they didn't want to help me bring it up whatever. Finally Kyle gets ahold of the supervisor telling them everything from the delivery is a week late to them now trying to charge more. Guy 1 gets back on the phone and tells me no, it's no charge and they will bring it up the stairs. So we have our stuff but will never recommend southern guarantee moving and storage to anyone!

I had no issues with anyone during my recent move. This includes the office employees as well as the driver and his crew. This entire company, as well as their movement methods, appeal to me.

My nightmare started 7-22-22. Southern Guarantee is unscrupulous. Paris should get an Academy Award. They charged me to $1435.86 to make a call to a crafty moving company that charged me $7,000.00. Speeding Moving Company LLC from Clifton NJ then took over with the abduction of my entire life's belongings. They held my possessions for 30 days. I was in a new city with absolutely nothing. When they brought them, they were encompassed with mold. Everything I owned was destroyed in one way or another. My furniture and many items went straight to the dumpster. Brand new items went in the dumpster. There were many items they never brought. My brand-new washer and dryer were destroyed. Photo albums were missing. When I contacted moving claims, they were not willing to accept everything I sent them. I was suspicious when one of the movers suggested calling the claims company. This was told to me after I became irate after seeing my items destroyed and thrown around like garbage. A word to the wise, never mark your boxes with the contents. Also, file with the federal government at nccdb.fmcsa.dot.gov Call it what you will: you reap what you sow, what goes around comes around or Karma. We are only here for a short time treat people like you want to be treated.

The moving guys were amazing. They were very professional and friendly. They made my move stress free and easy. I would definitely recommend using Southern Guarantee Moving and Storage. Thank you!

Nathanael crew was highly professional, courteous, and SO organized. I would recommend them to anyone! What I thought would take many hours was done in just over one hour start to finish.

I used them to move my cousin. They came on time and packed everything well. Nothing was a problem for them. Everything went according to plan. I recommend using them.

They instead of shipping my stuffs, sold all my items and now refusing to compensate. Talked to my lawyer and now suing them. Please do no use this service. Scammers!

Very efficient and polite. Super calm and straightforward to deal with. They were communicative and super-quick with the move! I will work with them again.

These guys are lovely. Very helpful and highly efficient. I highly recommend their services! I had a studio size move, and they had me packed in their truck and unloaded in 2 hours.

This company was easy to work with, professional and found a company to move me with ease. I was moving in the same state and it was completed in a timely manner. Would use them again and again.

Movers were excellent and very helpful. The quoted price is what I paid. Easy, smooth, and professional. No worries about these guys, and I highly recommend them. The Best and the best price.

The packages are all opened, and I wanted to express my gratitude to you and your staff. You restored my faith in moving companies, and I would gladly suggest your services.

We moved with your company and were so pleased with the excellent service provided by your scheduling team, office personnel, and of course, the movers. We adore working with your organization.

This was our second time with everlasting movers. Like the first time, the experience was perfectly satisfying with no breakages and no delays. Highly recommend it.

They were punctual and very efficient. They accommodated me for a last-minute move. They were very professional & careful with my things. Recommended.