• Speert

Speert

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Overview

Speert has a rating of 4.3 stars from 507 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Speert most frequently mention fast delivery, good quality, and great product. Speert ranks 12th among Eyeglasses sites.

  • Service
    36
  • Quality
    464

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.5%
Positive
85
Neutral
7
Negative
4

Instant Feedback

1,982 reviews

5
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How would you rate Speert?
Top Positive Review

“Speert has always been my "goto" place to get them”

Sandy F.
10/2/24

Speert has always been my "goto" place to get them. I have multiple choices of strong eyewear there, the prices are reasonable, and the shipping time is short. I receive my glasses quickly.Please see above.

Top Critical Review

“Well the website is easy to navigate and my order came...”

John M.
10/21/24

Well the website is easy to navigate and my order came in a very timely manner the product itself seem to be lower quality than expected as the lenses fell out of the frames within the first day

Reviews (507)

Rating

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Reviews that mention popular keywords

reading glasses (64)
Thumbnail of user deborahp282
New York
3 reviews
12 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

Pretty good-- was surprised and pleased that there was a responsive and knowledgeable customer service representative who helped and advised me.

Reason I chose this business:

Found it on the web. My last order came on time without trouble so i was pleased that the Co is legit and reliable. Also I was able to speak to a helpful person on the telephone at Speert, the number provided on the website.

Service
Quality
Pretty good
September 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Found it on the web. My last order came on time without trouble so i was pleased that the Co is legit and reliable. Also I was able to speak to a helpful person on the telephone at Speert, the number provided on the website.

Thumbnail of user marthah1010
Texas
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase

Very easy to order and arrived quickly. Very sturdy frames and fit well. Very pleased with this company and what they offer!

Reason I chose this business:

Looks like what I have been looking for

Quality
Thumbnail of user donnag1572
Texas
2 reviews
0 helpful votes
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April 11th, 2022
Verified purchase

I love your products and was very happy to find them online. Your website is easy to use and I found just what I was looking for.

Reason I chose this business:

I purchased Speert products growing up in Carmel, California at the Carmel Drug Store. I live in Texas now and was very happy to find your high quality products online.

Quality
Thumbnail of user judithk408
Georgia
2 reviews
0 helpful votes
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June 16th, 2023
Verified purchase

I wish I could buy the plastic things that connect the chains to the glasses. I keep breaking those.

Reason I chose this business:

Popped up with what I needed. Want more red beaded necklaces.

Quality
Thumbnail of user clintw14
California
1 review
1 helpful vote
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September 19th, 2016

OK, I sent the email below over the weekend. NOW guess what, the other nose guard fell off, you sent, via Calabria 3 screws and 3 nose guards, but again GUESS WHAT, the other two nose guards are a lot larger and do not have the holes for screws in the same spot and will not fit the glasses you sold me.

I was able to get a neighbor to fix the first one, today took the glasses over to have him fix the other and he laughed because he knows the story, saying "these are not for your glasses, only the one we put on earlier."

Now I am pissed, you guys have ripped me off and I don't like being ripped off. You did not have the courtesy to reply to my earlier email, now you'll be sorry~~~~~~~~~~~~~~~~~~~~~~~~~~~

I am not too happy with Speert. You might look at your records to find that i purchased a "not to inexpensive} pair of readers. The day after i received them, the nose guard came off. When i went online to check how to get if taken care of, your online person did a chat with me, nice lady. Long story, but she said a new pair would be put in the mail asap. OK

Then, i get an email from some dude at Speert that said he was sending screws and nose guards and I should fix it myself, i thought that was bull----, however~~~~, nothing has been done, nada, -0-, not a darn thing. Have not rec'd a replacement, have not rec'd the parts to put YOUR readers back in shape, NOTHING.

I am not your best customer, but i have purchased a few items from your site. Even though I am not your best customer, i am minutes away from being one of your worst. Paying what I paid for simple readers and then to be treated like this encourages me to respond to every Yelp, review, www scam. Com, etc etc until your boss will be asking somebody "what the hell".

Please, treat your customers with some respect. BTW, i tried to log on, put in my email address, my normal password and did not get logged on, soooooo of course i simply clicked "forgot my password", but your system did not recognize my email address, Mr. Dude above must have listed me as spam!

I am not going away, wearing these expensive readers as I type, the hole in my nose is growing, maybe Mr. Dude's nose is growning?

Help me from being a jerk, big time jerk

Clint

Thumbnail of user rickm989
Idaho
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

Order placing was easy, the time getting the product was quick, but to exchange the product sucks! 6.00 Bucks?

Reason I chose this business:

Took a chance.

Quality
Thumbnail of user juanv297
Texas
3 reviews
0 helpful votes
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December 11th, 2021
Verified purchase

Meh. I probably won't shop here again. Too much variability in the product and returns seemed difficult

Asked if larger bridges were available. Was told no. That’s about it.

Service
Quality
Thumbnail of user lisas4797
New York
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Excellent! Everything went well. Site was easy to navigate and my order came in a timely manner.
Thank You.

Reason I chose this business:

Prices and selections

Quality
Thumbnail of user phyllise41
California
2 reviews
0 helpful votes
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January 9th, 2022
Verified purchase

When another pair of these glasses came and were defective Speert immediately replaced them. God customer care.

took care of the problem.

Reason I chose this business:

I have been purchasing from Speert for a long time. They have what I need.

Service
Quality
Thumbnail of user scottg1642
Virginia
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

I searched for my last email receipt from Speert, clicked through to the same product, and purchased it again. Boom. Done.

Reason I chose this business:

I am a satisfied repeat customer. Please keep doing what you're doing.

Quality
Thumbnail of user maryg3282
North Carolina
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

Easy, quick & inexpensive. Now, I'm just hoping for quality.
Unfortunately, the reading lens is way too low.

Reason I chose this business:

Easy way to get glasses so I can read on my patio in the sun.

Quality
Thumbnail of user taf2
New Jersey
2 reviews
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

That diversion from order to get my email was time consuming and I still did not receive the discount, so stop it!

Reason I chose this business:

I had a pair that I loved and wanted to buy another pair. But did not know where I had ordered them there was nothing on the handles of the glasses to show who made them.

Thumbnail of user gracef345
New Jersey
1 review
0 helpful votes
  • Send Message
April 19th, 2023
Verified purchase
• Updated review

Easy Payment had a great experience on the phone. I would do business with this company again thank you.

Excellence!!! customer service was excellent. I will do business with them again.

Service
Quality
Easy Payment
April 12th, 2023
Verified site experience
• Previous review
Thumbnail of user bunnyr8
New York
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Excellent. Fast delivery and packed with care. My relative lives these glasses. I have ordered previously. Thank you.

Reason I chose this business:

Just what I was looking for.

Quality
Thumbnail of user sandib117
Virginia
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

I've order many items from this site over the years: combs, glasses, hair accessories... Always high quality.

Quality
Thumbnail of user karhleenh
Tennessee
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Easy to navigate website. Found exactly what I was looking for quickly. Received them a couple days earlier than expected. Will be back!

Reason I chose this business:

Found searching online

Quality
Thumbnail of user bettyw214
Virginia
2 reviews
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase
• Updated review

Had issues placing my order. Hit "place order" 3x with no activity. Only after an E-mail sent to "complete order" did my order go through.

Quality
Had issues placing my order
October 3rd, 2021
Verified site experience
• Previous review

Had issues placing my order. Hit "place order" 3x with no activity. Only after an E-mail sent to "complete order" did my order go through.

Thumbnail of user victorial252
California
3 reviews
0 helpful votes
  • Send Message
March 21st, 2023
Verified purchase

Amazon wouldn't deliver the Comb to my address so I went to the source and purchased it here! Thank you!

Quality
Thumbnail of user marcink48
New York
1 review
0 helpful votes
  • Send Message
August 14th, 2022
Verified purchase

Was looking for glasses for my father and i found this website everything is perfect they look and feel great father's happy so am I Thank You

Reason I chose this business:

Price and large selection of products

Quality
Thumbnail of user deborahs61
Deborah S.
California
1 review
0 helpful votes
  • Send Message
December 10th, 2021
Verified purchase

I Love my new readers! Great styles too and colors. Also I use 6+ and they are made well excellent quality. Love the colorful cases as well.

Reason I chose this business:

Dependable and style

Quality
Thumbnail of user mariem1217
Missouri
1 review
0 helpful votes
  • Send Message
December 29th, 2022
Verified purchase

Spert customer service was helpful to me. I was able to have their quick support. They answered my questions.

I paid for ups two day delivery and due to their circumstances they asked I contact Speer where I ordered the frames. Customer service created a tracking number and have corresponded electronically. The item was delivered several days late. I am requesting a refund from ups for the two day delivery charge since I did not receive the item when promised.

Reason I chose this business:

They were the only company carrying the desired item.

Service
Quality
Thumbnail of user arnoldl31
Virginia
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Great Experience. Enjoy wearing the glasses. Will refer to my friends.

Reason I chose this business:

I use them before

Quality
Thumbnail of user gregh921
Mississippi
1 review
0 helpful votes
  • Send Message
April 9th, 2022
Verified purchase

Shipping was a bit slow (USPS) but the glasses are exactly what I needed. Will definitely order again.

Reason I chose this business:

Google search recommendation

Quality
Thumbnail of user joeyl128
Alabama
2 reviews
0 helpful votes
  • Send Message
December 3rd, 2022
Verified purchase

Shopping and shipping experience excellant but the quality of item(s) received doesn't seem very good.

Reason I chose this business:

Google search and it appeared the items I wanted were available and would be shipped quickly. Turns out both of those were correct!

Quality
Thumbnail of user margaretb1980
New York
1 review
0 helpful votes
  • Send Message
January 27th, 2023
Verified purchase
• Updated review

I have loved Speert no-metal hairclips for many years. They are strong, pretty, and gentle on my long hair.

Reason I chose this business:

I misplaced my last unbroken, well-fitting clip and need at least one always. I used to buy Speert in a pharmacy on Columbus Ave at 96th St in Manhattan, NY, but I've moved and I'm not sure whether they carry Speert anymore anyway.

I'm not finding some of my favorite hair clips
January 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I misplaced my last unbroken, well-fitting clip and need at least one always.

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From the business

Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.

Company Representative

Thumbnail of user kellieg21
Gregg F.
Typically responds within 2 days

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