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SpellBrite

Overview

SpellBrite has a rating of 4.6 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpellBrite most frequently mention customer service, great product and fast delivery. SpellBrite ranks 5th among Lighting sites.

service
27
value
5
shipping
5
returns
4
quality
122

Instant Feedback

516 reviews
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Oregon
1 review
0 helpful votes
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Quick shipping
June 24, 2023

Quick shipping website easy. I wish I had spoken to some one about the product before ordering, as it will not work for our use case. I did write a note don't he order, but it must not have been seen prior to shipping

Date of experience: June 24, 2023
New York
2 reviews
1 helpful vote
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I like the concept. But……
September 23, 2022

They claim that you can take this thing apart and reuse it over and over again but three of my letters had screws that would not screw down completely and in order to force it in and get it screwed down it stripped the heads of the screws and now they won't come out. It's working all together but I just cannot take it apart.

Date of experience: August 24, 2022
Mark C. SpellBrite Rep
over a year old

We are sorry to hear you are having an issue with the screwed. If they are stripped, we will honor replacements under warranty. Please send us more information (letters that are impacted and color(s) at info@spellbrite.com so we can deal resolved the issue. Thanks.

Idaho
1 review
0 helpful votes
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Prompt and easy to work with.
August 18, 2024

This company was easy to work with, mailed our order promptly, and the items arrived in good condition.

Date of experience: August 8, 2024
Michigan
1 review
0 helpful votes
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Great Product. Best lit sign in our retail business. Initially the product seemed expensive but that's not factoring in the very bright LED letters and ability to replace any letter that goes bad.

Date of experience: August 3, 2024
Texas
2 reviews
0 helpful votes
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Tequila sign
September 19, 2024

Gorgeous. Easy to assemble. Fantastic! Love it. Isn't that enough?

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Fantastic product
August 15, 2024

Everything went well. Received the product fast and is well made

Date of experience: August 5, 2024
Virginia
1 review
0 helpful votes
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Easy to work with
May 18, 2024

Great options, easy to use. Easy to sell. We have several placements of these, a couple of repeat customers who insisted on these at their 2nd locations after they saw them in person. Get samples to show your customers!

Date of experience: May 8, 2024
Oregon
1 review
0 helpful votes
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Still waiting for a remedy
April 23, 2024
Updated review

My previous one-star review received a message from Mark C that they would replace my damaged letters. I followed his instructions but never heard back. I have eight letters out of 39 that I can't use.

SpellBrite attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 13, 2024
Mark C. SpellBrite Rep
12 months ago

Hi. We are sending out 8 replacement letters. They will be shipped today. Thanks. Mark C.


So frustrating trying to change letters without stripping screws
March 26, 2024
Previous review

I spent an hour yesterday trying to unscrew FIVE SCREWS on five separate letters without stripping them. No luck. Now my sign is held together with electrical tape. The brightness of the sign is amazing, but the assembly process is so frustrating, I won't be buying anymore products.

Date of experience: March 16, 2024
Colorado
1 review
0 helpful votes
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We purchased letters to make a sign that says "Beer to Go" for our brewery. We purchased some black craft foam and cut it to fit on the back of the sign so that the light pops even more, especially during the day. We really like the fact that it looks like neon, but isn't. Very pleased!

Date of experience: May 22, 2024
Tennessee
1 review
0 helpful votes
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Can see from outer space.
May 10, 2021

Outstanding quality, I'm going on 3 years with my signs. They travel well and take a lot of abuse. The brightest light I could find for outdoor use in sunlight.
The battery pack works well too when power is limited.

Date of experience: May 10, 2021