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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I did not rcvd yet hopefully it will be the one I am looking forward thanks for the help and quick response I really want to apply
Great shopping experience can't wait to try the products I look forward to seeing amazing results.
Thank you for your kind words! We're thrilled you had a great shopping experience and are excited for you to try the products. We can't wait to hear about your amazing results—please let us know how it goes!
Quick quiz! Easy to navigate the quiz. Straightforward and simple.
Thank you for your feedback! We're so glad to hear you found the quiz easy to navigate and straightforward. We aim to make the experience as simple and enjoyable as possible. Let us know if you have any other suggestions!
I purchased a bottle because I see user talking about how great their skin and hair does after using the product. I signed up for auto shipping but accidentally clicked on an add-on. I sent an email to cancel the add-on and the response was immediate. Excellent customer service and my solution was immediate. Great experience.
Hi! Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our customer service and that your issue was resolved quickly. We’re excited for you to start using the product and hope you see amazing results for your skin and hair! Thanks for choosing us!
I have purchased various products from the hair care, skin care, to their gummies. Let me just say the results have been amazing! The collagen gives me the needed energy to get through the day and has improved my sleep. The hair and ACV gummies work wonders. They not only taste great but the ACV shredded pounds when taking consistently. They are gummy magic! The skin toner leaves my face feeling tightened and refreshed. I'm looking vibrant and feeling great. I was using the hair mask and it was glorious for my 3c/4a hair, but I recently got sister locks so I discontinued my subscription as I cannot condition. However, if you're on the fence just buy it. It works! They're awesome! Spoil yourself!
Hi! Thank you for your amazing review! We’re thrilled to hear how much you’re loving our products and seeing such great results—from better energy and sleep to vibrant skin and gummies that work wonders. Congrats on your sister locks—they sound fabulous! We’re so grateful to be part of your self-care journey. Thank you for sharing and for recommending us—keep spoiling yourself, you deserve it! 💖
Ordered over 100$ worth of product and no free shipping?
Haven't received my order but won't order again
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
It was confusing placing an order. I was suppose yo collect 846 coins for pocket fm from this order but did not receive my coins. I am anxious to receive and use the product. It seems like a great product for curly hair.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Smooth transaction, very easy to navigate website. I will follow up when I try my product.
Thank you for your feedback! We’re glad you found the transaction smooth and our website easy to navigate. We look forward to hearing your thoughts once you’ve tried the product!
Easy to take quiz and order. The confusing bit was a discount offer was given along with a mystery gift, but did not appear to be applied to my first trial order. When I went signed into my account I did see my next scheduled shipment which seemed to have the discount applied but no mention of mystery gift. Maybe I overlooked it, not sure. Still pumped to try this product though!
Thank you for your feedback! We're excited for you to try the product. It sounds like the discount applied to your next shipment, but we’d be happy to clarify the mystery gift. Please reach out to our support team, and we’ll sort it out!
While I was trying to pay for my order, I kept getting asked if I wanted to add something else about 3-4 times. It made me forget my original order. I couldn't even review what I got and I mistakenly ordered a flavor I do not like.
At first I thought the pump wasn't working, after SEVERAL attempts it finally worked, however it's not easy to do it, you have to push very hard for the liquid to come out. Also the price for the amount of solution I think it's very high.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I have a big problem with my hair splitting all over,I used this 2x and see the change! So glad it will be shipped every 2 months. Thank you!
LOVE to hear it!
I just started taking the supplements. So I couldn't say about the outcome, however the E27 tasted good. I'll just hope for the best.
Keep us posted on your results - we love hearing from our capsule community ✨ Enjoy!
Great info on your products easy to use you have a nice collection of products.
LOVE to hear it!
The marketing ad impressed me enough to try out the product. I'm looking forward to receiving my order and having wonderful results to share later.
Thank you so much for your kind words and for giving our product a try! We're thrilled to hear that our ad caught your attention, and we can’t wait for you to experience the results firsthand. If you have any questions or need assistance along the way, feel free to reach out. We’d love to hear about your experience once you’ve had the chance to try it out!
Ordering process was very easy. Excited to try the collagen to see an improvement overall.
Thank you for your feedback! We're glad the ordering process was easy and can’t wait for you to enjoy the benefits of our collagen. Let us know how it works for you!
I like the quiz because it let me put down my needs and I felt more that the experience was going to be positive because you knew more about my problem so thank you for that
Thank you for sharing your experience! We're so glad the quiz helped tailor the process to your needs. We’re here to support you and look forward to helping you achieve great results!
Very good products. Also, very prompt shipping and products as described. Love the packaging. Very unique and innovative.
Hi Shanice, thank you for your feedback! We are thrilled to hear about this positive experience from you. Our goal is to provide exceptional services and products to ensure the best for our customers. Thanks so much, and we’re so honored to be a part of your routine!
I tried to buy just the liquid collagen and an order came for $118? I didn't understand anything
Hi Clarissa, please check your inbox. Thank you!
I'm seventy five, and technically challenged with typing into my iPad…
But am looking forward to trying your products.
What fun it will be to have a full head of hair again! As you can tell,
I'm ready to try anything!
Thank you so much for sharing your thoughts with us! We’re delighted to hear that you’re excited to try our products. It’s never too late to explore new things, and your enthusiasm is truly inspiring. Don’t worry about being ‘technically challenged’—we’re here to make your experience as easy and enjoyable as possible. If you ever need any help or tips, feel free to reach out. Wishing you lots of fun on your journey to a fuller head of hair!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Saleema! Thank you for your feedback! We’re glad to assist and hope everything meets your expectations. Feel free to reach out if you need any further support. Best of luck with your application!