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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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It is my sister who talk to me about this product. I really love the taste, i just started so i don't have result yet, but i'm sure, it will be amazing.
I can't wait to see the long lasting results. I just started using thier products and love the texture and smooth feeling across my skin.
We love hearing this! We can’t wait for you to experience those long-term results with consistent use! 💛 It makes us so happy to know you’re loving the texture and how smooth your skin feels already. Thanks for choosing us!
I hate mango! Makes me wanna throw up. I selected pineapple. I just opened the box tonight n noticed mango. I see on my email that it's mango n I didn't Ck it. I hate mango! What can we do to change this. It has not been opened!
Thanks for your review! We’ve followed up with you directly to provide further assistance.
I subscribe to monthly refills of E27 Collagen. I love the product. Unfortunately I always run out before the next shipment.
We’re so glad you love the E27 Collagen. It sounds like the timing of your shipments might need a little adjustment—our Customer Support team would be happy to help you modify your subscription so you never run out. You can reach them at hello@spoiledchild.com.
I had a promo code to use which kept coming up invalid so I wasn't able to buy as much as I wanted I want to know can this be checked I recieved it directly from a vendor through a product test and would like to use my code have never tried this product so I'm hoping for the best
Thanks for your review! We’ve followed up with you directly to provide further assistance.
I have been using the liquid collagen and enjoying the product so far. Glad I came across this & feel it's been helping. I loerfer the ma n go flavor over the pineapple since trying both
It’s great to know you’re enjoying our liquid collagen supplement and feeling the benefits! We love hearing that you’ve tried both flavors and found your favorite — mango is a popular choice! Thanks for sharing, it helps us keep improving and supporting our customers. 💚
When you want the products you will a low amount of money but when you place an order it will be expensive and you can't Even cancel the order why? I don't want again! I don't have that money for this! I want to chancel my order I don't want it anymore
BENING TRYING FOR THREE DAY NOW TO GET IN TOUCH WITH SOMEONE wrong shipping address correct address is Sandra Perry ******* Newgarden st Moreno valley CA, ******* Account number 50SD5GON3Z20
Thanks for your review! We’ve followed up with you directly to provide further assistance.
I ordered E27 for 44.00. At end of order it processed a hair product for 70.00
I canceled order. Very disappointed
I love this company I have tried many of their hair serums with good results and just ordered the multi vitamin and apple cider vitamins. Can't wait to see what it can do for my digestion, skin, and hair.
Thank you for sharing! We’re thrilled to hear you’ve enjoyed our hair serums and that you’re excited to try the Multi-Vitamin and Apple Cider Vinegar Probiotics. We can’t wait for you to experience all the benefits for your digestion, skin, and hair — and we truly appreciate you being part of the SpoiledChild community! 💛
I received an email saying that it was delivered but I didn't receive my order. I didn't receive my tracking number either so I was not able to tracking my order, so far has been a disappointed experience.
The brainchild tool kept recommending only supplements so I had to go through all the serums to find one for me. Overall the ordering experience was easy enough.
Thanks for your feedback. 💜 We’re glad the ordering process was easy enough! We hear you about SpoiledBrain focusing on supplements. We’ll take this into account as we continue improving recommendations for all our products.
Great taste of Pineapple. Took my body a while to adapt but now I feel great. My hair is stronger and grows faster as well as my fingers nails and toe nails
We’re so glad you love the pineapple flavor and that your body has adjusted well! 🌟 It’s wonderful to hear your hair and nails are thriving. Thank you for sharing your experience! 💖
I only ordered the e27 collagen pineapple 🍍 and the apple cider probiotics and it was supposed to be only a hundred and twelve dollars and yall charged me an extra 37.00$ + 47.00$ extra and I want my money put back on my card immediately please thank you and I had a promo code for 20$ off of my purchase and it said I could put it in at the checkout time and there was no writing for that at checkout I mean no where to apply it so I got cheated on that too I want my 85.00$ that yall cheated me put back on my card immediately please. That's not fair and I really wanted to do business with yall. Please fix this issue thanks Tressa Price
Declined my card but still charged it. Approved it. So it charged my card twice.
Product seems to be ok so far. Just wasn't impressed with when I clicked on the 20%, it automatically added another bottle to my order and more charged my card.
I am on my 4th or 5th bottle of the mango flavored collagen. For me, it is a game changer. The taste is awesome and my hair and nails have shown a tremendous improvement. At 65 and menopausal, my hair had started to thin. I had tried several products with little to no results. After the end of my first bottle of collagen from Spoiled Child I started seeing new growth! Even my hairdresser has noticed the difference. It is now my go to and part of my permanent daily routine. I subscribe monthly and just ordered an extra bottle in case I run out before my next one arrives! I love it that much!
Thank you so much for your amazing feedback! We're thrilled to hear the E27 Mango collagen has made such a difference for your hair and nails and that it’s become a part of your daily routine. We’re so glad to have you as part of the SpoiledChild community! 💛
My experience with spoiledchild is amazing no question ask I am truly satisfied with the results from taking spoiled child collagen thank you
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re truly satisfied with the results and your experience with SpoiledChild. We appreciate your support and look forward to being part of your wellness journey! 💜
One month of using spoiled child collagen, my hair loss down to an all time low, skin softer, fewer gi issues and losing weight without a huge change to my routine other than cleaner eating and daily activity. Tastes great and take it every morning. Super pleased with results!
Thanks for sharing your great results! We’re so happy to hear SpoiledChild collagen is making a difference for your hair, skin, and overall health. We appreciate your support!
I ordered the wrong product. Would like to cancel the order pls
Answer: It doesn't! They charge you the full price before trial starts.
We’re so happy you’re enjoying the taste so far! It’s always special when a product comes recommended by family! We’re excited for you to continue your journey and would love to hear how your experience goes as you keep using it.