On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not received it yet but on first look it is expensive for what it is, by looking at the size of the bottles it woukd be advisable to charge a more reasonable price like less that 40
I recently looked online to try to find a good liquid collagen supplement I can take instead of pills that provides results for skin, nails and hair. I found Spoiled Child and after researching it and reading reviews I decided to order it on a continuing basis to see if it works for me. I usually took pill forms but haven't for quite a while knowing I needed to resume. I'm happy to have found Spoiled Child and their easy reorder program. Here's to hopeful results!
Hi Sandra! Thank you for sharing your experience! We’re so glad you found Spoiled Child and that our liquid collagen is a great fit for you. We’re excited to be part of your journey to healthier skin, nails, and hair, and we hope you see fantastic results! If you need any assistance with your reorder or have questions, we’re here to help. Cheers to great results ahead!
They say the are sending you a lip balm and a full size product, not a sample. We'll its not product at all. It's a shot glass. When they first started years ago, they used to actually send you a free product to try, not to mention they are still sending the exact same color lip stick as 5 years ago. Try switching it up, your long term customers don't want to get the same thing over and over again! Extremely disappointed i came back because of the promo, that isn't really one at all.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
This product has help me tremendously with my joint pain. I'm just on my first bottle of collagen and already experiencing positive results as I am able to move without experiencing joint pain.
Hi Gloria! Thank you for sharing your experience! We’re so happy to hear that our collagen is already helping with your joint pain—it’s amazing to know you’re feeling relief and moving more comfortably. We’re excited to continue supporting your journey and are here if you ever need anything!
Love the probiotic gummies. They always send a gift and they have gone above and beyond to make me feel valued. Customer for life.
Hi Donna! We’re honored to be a part of your routine 💖
Was hoping to get the pineapple flavor, but I guess it isn't an option?
Hi Laurie! Thanks for your feedback! We’re happy to let you know that we do have a pineapple flavor available. If you need help selecting it or placing an order, feel free to reach out—we’d love to assist you!
So far so good. I'm excited to receive my purchase and try additional products in the future.
Hi Kelly! Thank you for your feedback! We’re so glad you’re excited about your purchase and can’t wait for you to try it. We look forward to helping you discover more products in the future!
It was a great and promising experience. So thankful I can try out these products!
Hi Madison! Thank you so much for your kind words! We’re thrilled you had a great experience and are excited for you to try our products. Let us know how you like them!
Purchasing experience was easy. I'm excited to try the product and hopefully see results as I've tried so many ohers and spent so much money and time n saw no results and some even damaged my hair even more. My only complaint is the surprise gift I'm getting is a scrunchie :/. I do not have enough hair for it. So it would be useless for me :( thank u anyway
Hi! Thank you for your feedback and for giving us a chance to help on your hair care journey! We’ll take this into consideration for future gifts and ensure they’re more versatile. We’re excited for you to try the product and hope you’ll love the results. If you need anything, feel free to reach out!
Hello, I just placed my first order and am excited to receive it. When buying something for myself, I over analyze it. Takes me forever to actually place an order. This morning, I asked a good friend what products she uses and she said she loved Spoiled Child. That was all I needed to hear and I placed the order.
Hi Cat! Thank you so much for your kind words and for trusting us with your first order! We’re thrilled to hear that your friend loves SpoiledChild, and we’re so excited for you to try our products too. We’d love to hear your thoughts once you’ve had a chance to use them! Feel free to reach out if you have any questions or need tips. Welcome to the SpoiledChild family!
Due to 16 months in the hospital. I was almost bald. I started Spoiled Child. My hair has grown, is thicker and stronger.
I highly recommend Spoiled Child to anyone needing hair help.
Hi Rebecca! Thank you so much for sharing your experience! We’re truly inspired by your journey and thrilled to hear that Spoiled Child has positively impacted your hair’s growth and strength. Your recommendation means the world to us, and we’re honored to be part of your hair care journey. Wishing you continued health and happiness! 💛
The website has a lot of glitches, I was given an option for a mystery gift if I gave my telephone number and email. I did that, but no mystery gift was given. Then I got an email that i hadn't selected my mystery gift yet. I tight oh good they got it sorted out, I clicked their link to select it and i took me to a page that said, your cart is empty. I responded to the email and was told to call customer service. Sigh.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
The web site was easy to use. The description of the products was very informative. All in all great experience
Hi Natasha! Thank you for your kind words! We’re thrilled to hear you had a great experience and found our website easy to use and informative. We look forward to serving you again!
Thank you for making the purchasing experience as easy as possible. You have a great format for purchasing the products wanted.
Hi Deanna! Thank you for your wonderful feedback! We’re so glad to hear that you found the purchasing process easy and enjoyed our format. We look forward to serving you again soon!
They tricked me and dont have a order cancellation option i want to cancel the order but i cant..
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
After completing a study of a new serum, I found the product to be very effective at getting my skin conditions under control. The website was so easy to maneuver and it was a quick process to order. I give this company 5 stars for their great products and superior customer service.
Hi Rhonda! Thank you for your 5-star review! We’re so glad the serum worked well for your skin and that you enjoyed a smooth ordering experience. We look forward to serving you again!
I am so excited to get my product. He company seems to be great. I love the quiz you take so that you know you're getting what you need and the idea that you are working with a dermatologist. I also love that you can do the try before you buy. I have been working with their sister company and I love them. So I am excite same great service
Hi Carrie! Thank you for your excitement and kind words! We’re thrilled to hear you enjoyed the quiz and the try-before-you-buy option, and that you’ve had a great experience with our sister company as well. We can’t wait for you to try the product and are confident you’ll love it!
This company has great communication and customer service/support. They're honest and I've had a great experience with them!
Hi Tamsyn! Thank you for your kind words! We’re so glad you had a great experience and appreciated our communication and customer support. Your feedback means a lot to us, and we look forward to serving you again!
Just made an order. Waiting on my products a bit pricy so I hope the products are worth it.
Hi Kendr! Thank you for your order! We’re confident you’ll love our products and find them worth the investment. If you have any questions or need assistance while you wait, feel free to reach out. We appreciate your trust and look forward to hearing your feedback!
My purchase was really good! It was very easy to do without a lot of confusing extra Add-ons.
Thank you so much for your kind words! We're thrilled to hear that you had a smooth and straightforward experience with your purchase. Keeping things simple and hassle-free is what we strive for, and we're glad we met your expectations. If there's anything else we can do for you, don't hesitate to reach out!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Beauty Products Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out