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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I did not sign up for an auto refill subscription
I wanted to try the product And then decide afterwards So why do I get all these emails welcoming me to the auto refill program? It's very upsetting!
I haven't even received the product and already I'm upset!
Well, I can't say anything about the product as I haven't received it yet. The ordering process was easy. I for one appreciate that. I hate having to jump through hoops just to place an order and I didn't have to with you. We'll see what the product is like in about ten days. I am hopeful.
Hi Darlene! Thank you for your feedback. We are so happy to hear that the process of ordering on our website is easy and very smooth for you. We can't wait for you to try our products and see amazing results. In the meantime, feel free to reach out if there is anything else we can further assist you with.
It was fairy easy to navigate your site. What I don't like is getting slamed with emails, immediately after signing up. I haven't even received the product yet & would rather wait b4 that happens.
The ordering process is easy, can't wait to receive my product. After all the positive reviews I'm hopeful for good results
Thank you for answering my question so quickly. Your info was easy to understand and useful. Praying my treatment works!
You are welcome! Feel free to reach out to us if there is anything else we can do. Hope it goes well!
I HAVE USED SPOILED CHILD BEFORE, SO I WANTED TO GET BACK ON IT AGAIN, BECAUSE OF THE BENEFITS OF THE PRODUCT AND THE FLAVOR IS REALLY GOOD.
Hi Mary, we are happy you are satisfied with using our product. We can't wait for you to try again and see the benefits.💖
I love everything about the way E27 works! Amazing benefits and amazing products!
Only downside is it seems like the shipping takes forever! I try to plan it out where I have enough because I do not like missing a day, but I usually have a day or two where I miss my dose. The shipping date also has been incorrect the past couple shipments so I've had to order a supplement to fill the gaps. Hoping this improves!
Hi Hannah! We’re thrilled to hear you’re loving the benefits of E27! We apologize for any inconvenience with the shipping times. We’re continuously working to improve our delivery process, so your feedback is really valuable to us. Please reach out to our customer support team at hello@spoiledchild.com if you experience any further issues—we’re here to help! Thanks for your patience and for being a loyal customer!
I ordered the try before you buy. It was supposed to be 90 day supply. I used 2 sprays per day for 20 days and there was no more. So it was not a full size as they advertise. I mailed it out to return but they charged my credit card. I don't blame anyone but myself for falling for the scam. Product was not bad. I would have liked to use the full 90 day supply if I could. But like I said there was no more left after 20 days of use.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I've been using the product for a month now and I'm already noticing a huge difference!
That's what we love to hear! 💖
I loved using spoiled brain to help me decide on the product based on concerns.
Hi! Thank you for your feedback! We're thrilled to hear that Spoiled Brain was helpful in guiding you to the right product for your concerns. If you have any other questions or need further assistance, feel free to reach out. We're here to help!
I was skeptical but this product really works…. Quickly! My plan was to try it for 30 days to give it a chance. I started seeing a difference in three weeks. I'll be doing the subscription order based on my experience!
We’re honored to be a part of your routine 💖
That's what we love to hear! 💖
Ago
Customer service is horrible. Before I got my first bottle I clicked on a deal they sent me saying I have 21 days to try and if I choose to keep it and do auto refill. I would get 20% forever off and free shipping with a luxe gift. I have screen shot proof. They switched it up saying that doesn't start until my next shipment and only 10% off and nothing about free shipping. I even sent them proof. So I canceled before my trial ended.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I ORDERED PRODUCTS AND WAS INFORMED I HAVE A FREE THREE WEEK TRIAL. HOWEVER MY ACCOUNT WAS CHARGED $124.31. WAS ALSO INFORMED I HAVE 60 DAYS FOR A FULL REFUND. I RETURNED USED PRODUCTS AND WAS ONLY GIVEN A PARTIAL REFUND OF $63.81. I EMAILED THEM AND THEY ARENT RESPONDING. DO NOT ORDER FROM THIS COMPANY. THEY ARE FALSE ADVERTISING AND WONT RESPOND WHEN YOU HAVE CONCERNS. ZERO STARS
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I have NEVER made a purchase to Spoiled Child Wellness. However, I have three unauthorized / fraudulent charges on my account from this Vendor.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
This is a great company! Can't wait to get my products!
You will be obsessed with our products!
Hi Cindy, so happy to hear that the process of ordering on our website is easy and very smooth for you. We can't wait for you to try. Welcome to Capsule Culture 🪐!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laura, please check your inbox. Thank you!