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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Very good products. Also, very prompt shipping and products as described. Love the packaging. Very unique and innovative.
I tried to buy just the liquid collagen and an order came for $118? I didn't understand anything
Hi Clarissa, please check your inbox. Thank you!
I'm seventy five, and technically challenged with typing into my iPad…
But am looking forward to trying your products.
What fun it will be to have a full head of hair again! As you can tell,
I'm ready to try anything!
Thank you so much for sharing your thoughts with us! We’re delighted to hear that you’re excited to try our products. It’s never too late to explore new things, and your enthusiasm is truly inspiring. Don’t worry about being ‘technically challenged’—we’re here to make your experience as easy and enjoyable as possible. If you ever need any help or tips, feel free to reach out. Wishing you lots of fun on your journey to a fuller head of hair!
The first time buying Apple Cider Vinegar I saw on Instagram everybody was talking about this had to try it for myself
Thank you for choosing to try our Apple Cider Vinegar! We're thrilled to hear that you discovered us through Instagram and were inspired to give it a go. We hope it lives up to the buzz and becomes a new favorite in your wellness routine. If you have any questions or tips to share, we'd love to hear from you. Enjoy your ACV journey!
I'm confused, I don't know if I got the free trial or not. Will someone please explain to me what I purchase and how much I paid.
Hi Sharon, please check your inbox. Thank you!
I just order this item today so I don't
Have a review today but as soon as I receive it and taken it for a week or two I will be happy to give a true review. I will be back and give a review.
There were many pop up offers when checking out so many I almost didn't make a purchase at all. Please consider having less pop up offers and more offers you can see while shopping and prior to checking out.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
What was easier to place and looking forward to using and drinking the juices thank you. I'll let you know if it works.
Hi Jeanette, thank you for your feedback! We are so happy to hear that placing an order is made easy for you. We can't wait for you to try it, and we are excited to be part of your routine.
I order the product I have not received it yet however I'm excited to try it.
Hi Leslie, please check your inbox. Thank you!
I was skeptical about trying this product because you get so many fake manufactured out there they claims their products are good. But since using this product my energy level has increased and am able to sleep though the night. My hair has changed slightly and there is less breakage.
Hi Minnie! Thank you for your feedback. We are so thrilled to hear about the positive results you have been experienced. We are honored to be part of your routine!
I have just this morning tried my product. I was in the hospital. The tube going into the product and attaches to the sprayer is missing.
Hi Carol, please check your inbox. Thank you!
I did not sign up for an auto refill subscription
I wanted to try the product And then decide afterwards So why do I get all these emails welcoming me to the auto refill program? It's very upsetting!
I haven't even received the product and already I'm upset!
Hi Laura, please check your inbox. Thank you!
Well, I can't say anything about the product as I haven't received it yet. The ordering process was easy. I for one appreciate that. I hate having to jump through hoops just to place an order and I didn't have to with you. We'll see what the product is like in about ten days. I am hopeful.
Hi Darlene! Thank you for your feedback. We are so happy to hear that the process of ordering on our website is easy and very smooth for you. We can't wait for you to try our products and see amazing results. In the meantime, feel free to reach out if there is anything else we can further assist you with.
It was fairy easy to navigate your site. What I don't like is getting slamed with emails, immediately after signing up. I haven't even received the product yet & would rather wait b4 that happens.
The ordering process is easy, can't wait to receive my product. After all the positive reviews I'm hopeful for good results
Thank you for answering my question so quickly. Your info was easy to understand and useful. Praying my treatment works!
You are welcome! Feel free to reach out to us if there is anything else we can do. Hope it goes well!
I HAVE USED SPOILED CHILD BEFORE, SO I WANTED TO GET BACK ON IT AGAIN, BECAUSE OF THE BENEFITS OF THE PRODUCT AND THE FLAVOR IS REALLY GOOD.
Hi Mary, we are happy you are satisfied with using our product. We can't wait for you to try again and see the benefits.💖
I love everything about the way E27 works! Amazing benefits and amazing products!
Only downside is it seems like the shipping takes forever! I try to plan it out where I have enough because I do not like missing a day, but I usually have a day or two where I miss my dose. The shipping date also has been incorrect the past couple shipments so I've had to order a supplement to fill the gaps. Hoping this improves!
Hi Hannah! We’re thrilled to hear you’re loving the benefits of E27! We apologize for any inconvenience with the shipping times. We’re continuously working to improve our delivery process, so your feedback is really valuable to us. Please reach out to our customer support team at hello@spoiledchild.com if you experience any further issues—we’re here to help! Thanks for your patience and for being a loyal customer!
I ordered the try before you buy. It was supposed to be 90 day supply. I used 2 sprays per day for 20 days and there was no more. So it was not a full size as they advertise. I mailed it out to return but they charged my credit card. I don't blame anyone but myself for falling for the scam. Product was not bad. I would have liked to use the full 90 day supply if I could. But like I said there was no more left after 20 days of use.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I've been using the product for a month now and I'm already noticing a huge difference!
That's what we love to hear! 💖
I loved using spoiled brain to help me decide on the product based on concerns.
Hi! Thank you for your feedback! We're thrilled to hear that Spoiled Brain was helpful in guiding you to the right product for your concerns. If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Answer: It doesn't! They charge you the full price before trial starts.
Hi Shanice, thank you for your feedback! We are thrilled to hear about this positive experience from you. Our goal is to provide exceptional services and products to ensure the best for our customers. Thanks so much, and we’re so honored to be a part of your routine!