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The overall reputation of the company appears to be significantly undermined by widespread dissatisfaction with its electronic visit verification system, SpokeChoice. Customers consistently report severe functionality issues, including frequent malfunctions, data loss, and inefficiencies that hinder their workflow. These persistent problems have led to frustration among users, who express a strong desire for alternative solutions. While the system is intended to streamline tasks, its poor performance has resulted in wasted time and diminished productivity. This feedback indicates a pressing need for the company to address these technical shortcomings to improve user experience and restore confidence in its services.
This summary is generated by AI, based on text from customer reviews
This is by far the worst way to work in my 40 some years of experience in the medical field. Reports that take a lot of time to write will not save and need to be rewritten.
It take FOREVER to warm up which results in clocking in or out late. This is unexceptional when you have several cllents to see in a row.
Copy and Paste does not work 75% of the time.
Spoke Choice is horrible to work with and causing professionals to discoutinue working with offices that use Spoke Choice.